Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Knowledge with talent for customer satisfaction and completion of objectives and ready for next call. Strong knowledge of cars and trucks and locations. Communicative and team player with leadership aptitude. Hardworking and reliable job skills and care about the quality of work with strong ability to did it right the first time and don't short cut if could cause later problems. a perfectionist and straight shooter. Strategic thinker with approachable professional attitude to always do the right thing. Very wide knowledge identify and love to learn how to fix. I am a hands on type and raised to fix myself strong family lifestyle. Professional driver and handler Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and always approaches a project with cause and effect solutions. always double checks fixes and signs off on completions of my work.

  • Self-sufficient
  • Self-motivated
  • Self-driven
  • Self-directed mindset
  • Self-directed activity
  • Trained in self-defense
  • Self-discipline
11/2009 to Current
Self Employed Self-Employed City, STATE,
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including repairs and fixing problems for issues before they became problems .
  • Earned reputation for good attendance and honest hard work and have good repeat customers and made sure they were aware of what was needed and/or gonna need to be fixed.
  • Answered plenty of calls per week within couple of hours to answer customer questions and mostly same day repair depending on issue.
05/2006 to 11/2009
HD Driver Abertson's Towing City, STATE,
  • Delivered Vehicles and semi trucks and loads to customer repair shops or customers destinations home or body shop
  • Performed wreck evaluations, customer safety and work alongside with local and state officers to clear roads and eliminate traffic jams.
  • Completed clean up and made streets safe to clear roadways resulting in being very well known as quick and outstanding driver. .
  • Provided excellent service and attention to customers when in time of need. Safely removed my customers from situation and made sure they were looked after by myself to destinations or taking care of that family was contacted correctly for rides from scenes of confusion. introduced to service providers at locations and helped them make decisions of what do I do now steps when they just had a bad day and need someone to show them whats next to do.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Collaborated in development of safety procedures.
  • Answered 16 calls per day to serve roadside calls.
  • Supported accounting department by compiling paperwork and taking detailed notes from on scene charges and tasks as required to complete tickets for service charges daily.
05/2003 to 03/2006
Med/HD Driver Allied Towing City, STATE,

Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.

  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and execute best practices.
  • Trained and guided new employees on correct methods for performing different recoveries and how to handle services.
  • Tracked mechanical and repair problems and discussed solutions with shop mechanic.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Performed routine and reparative maintenance for company equipment and trucks.
  • Conducted inspections and tests to verify safety and compliance with OSHA laws.
  • Achieved cost-savings by planning routes and using quick thinking solutions to fix or get to problems and issues with cars and trucks and used thought process before attempt to execute safely tasks of the crash approach of a roadside performance..
  • Learned CB radio codes and answers to support office needs.
  • Handled all delegated tasks, including customer satisfaction and needs at the time of services.
  • Provided excellent service and attention to customers when on scene requests and response time for customers time of needs weather conditions and unlocking doors and help with tire changes and battery issues and recover cars that have been flipped over or needed winched out in snow or muddy areas.
  • Collaborated in development of new procedures and shared secrets of the trade from past ways of using other equipment or old ways to figure to serve the fastest and less damage process of time for calls and recovery's.
Education and Training
Expected in 07/2004
Graduate: Commercial Driving Laws And Regulations
Oklahoma Truck Driving School - Tulsa, OK,
Expected in 05/1997
High School Diploma:
Owasso High School - Owasso, OK

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Resume Overview

School Attended

  • Oklahoma Truck Driving School
  • Owasso High School

Job Titles Held:

  • Self Employed
  • HD Driver
  • Med/HD Driver


  • Graduate
  • High School Diploma

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