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Professional Summary
Administrative Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects and able to multi-task effectively. Business Service Associate who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
  • 40 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Pleasant demeanor
  • Team building

  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Multi-line phone proficiency
  • Conference planning
  • Administrative support specialist
  • Critical thinker
  • Spreadsheet management
  • Filing and data archiving
  • HIPAA compliance
Work History
Scanner, 06/2013 to 06/2014
 Paladin Consulting ODE – Portland, OR
  • Scanning, Food Services of American: Scanning, Nike copy center: finished work and UPS center, HelathNet: Fulfillment, input of documents to copier, pull copy of documents out of data basic, ,  greets KP visitors or outside vendors.
  • Answered and quickly redirected up to 25 calls per lunch break
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
Administrative Assistant, 09/2011 to 10/2011
Adecco Staffing Agency – Wilsonville, OR
  • Provide administrative support to Purchasing Manager, scan seed reports and save to different drive, file, send out letters to grower and cleaner by fax, mail, or e-mail.
  • Coordinates project proposals and recommends updates to department documents.
  • May monitor and or respond to routine email inquiries for others.
  • Production reporting, Confident Staffing.
Inventory Assistant, 09/2010 to 01/2011
Confident Staffing __________________________________ – Woodburn, OR
  • Track production orders and give a report in morning meetings, communicate any problems to the Assistant Production Manager and Inventory Manager.
Business Service Associate, 12/2008 to 09/2009
Hewlett-Parkard – Salem, OR
  • Data entry and accounts receivable into the Oregon Health Drug Rebate Program and to work on disputes from the Drug companies.
  • Maintain confidentiality and follow HIPP laws.
  • Create and maintain documents center.
  • May monitor and or respond to routine email inquiries for others, schedules and plans meetings.
  • Arranges special events requiring solid understanding of event planning and coordination.
  • Coordinated board and committee meetings, including schedules and information preparation and distribution.
Accounting Clerk, 10/2008 to 12/2008
Adecco Staffing Agency – Wilsonville, Oregon
  • Provide support to the Accounting Manager and to enter incoming receivable to bank accounts and update.
  • Oracle and Quickbooks.
Provider Data Collection, 03/2008 to 10/2008
Bucher and Christian – Salem, OR
  • Research for Providers for the Oregon Health Care Program enters the correct information into the system.
  • Maintain confidentiality and follow HIPP laws.
  • Answered and quickly redirected up to 50 calls per in a eight hour shift.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Cashier, 08/2005 to 10/2007
Checker, Roth's Fresh Market – Keizer, OR
  • Provide customer service with any request of items not found.
Office Assistant, 06/2003 to 04/2004
BrucePac Company – Woodburn, OR
  • Data entry of accounts receivable of incoming orders, and schedule trucks onto the plant.
  • Answered and quickly redirected up to 50 calls per 8 hours.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
Purchasing Agent, 04/1997 to 10/1997
Ride Development Company – Salem, OR
  • Create spreadsheet to track inventory, create bills of material, purchase items for production on schedule and research new vendors for hard to locate items.
  • Prepare purchase orders schedule to the schedule of production.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Production Manager, 03/1996 to 02/1997
QCM – Salem, OR
  • Schedule the sales orders for production use Excel; take inventory of items needed for purchasing to order.
  • Invoice all outgoing orders, check all receiving from the purchasing orders, help set up new accounts and call on overdue accounts.
  • Call in hours weekly for all production employees.
  • Answered and quickly redirected up to 25 calls per 8 hours.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Drafted biweekly time sheets for 7 employees.
  • Organized all new hire, security and temporary paperwork.
  • Screened all visitors and directed them to the correct employee or office.
Materials Coordinator, 06/1988 to 12/1995
Inteface Electronics Inc – Salem, OR
  • Create all work orders from the MRP report and schedule work on the production floor as needed to fill orders on time.
  • Help all departments shipping and receiving, purchasing, sales, OC, and engineering on all new built.
  • Quarterly inventory to update the inventory in the system correct as needed.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Organized all new hire, security and temporary paperwork.
  • Screened all visitors and directed them to the correct employee or office.
  • Served as corporate liaison between the Sales, Purchasing and marketing departments.
Education
Bachelor of Science: Business Administration, 7 2011
Everest University - Tampa, FL
    Business Administration
  • 3.67 GPA
  • Continuing education in accounting
Certificate in Business Technology: Chemeketa Community College - Salem, OR
1 2013
Quickbook class Chemeketa Community College - Salem, OR
  • [Number] GPA
1 2013
Excel class Chemeketa Community College - Salem, OR
1 2013
Accounting I Chemeketa Community College - Salem, OR
Accomplishments
  • Knowledgeable with various standard offices equipment.
  • Dependable and works well without supervision; able to follow directions, both oral and written.
  • Well-organized and efficient.
  • Self-motivated, assertive and fast learner.
  • Professional demeanor.
  • Able to work under pressure and meet deadlines.
  • Experience in invoices, PO and billings of lading Experience in MRP and inventory.
Skills
Accounting, accounts receivable, administrative support, basic, Business correspondence, content, customer service, Data entry, editing, e-mail, email, special events, event planning and coordination, fax, Inventory, letters, meetings, Excel, mail, MS Office suite, Outlook, Power Point, Word, MRP, Oracle, copier, Production Manager, proposals, Purchasing, Quickbooks, receiving, reporting, Research, sales, Scanning, shipping, spreadsheets, spreadsheet, Staffing, answer phones, phones
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Resume Overview

Companies Worked For:

  • Paladin Consulting ODE
  • Adecco Staffing Agency
  • Confident Staffing __________________________________
  • Hewlett-Parkard
  • Bucher and Christian
  • Checker, Roth's Fresh Market
  • BrucePac Company
  • Ride Development Company
  • QCM
  • Inteface Electronics Inc

School Attended

  • Everest University
  • Chemeketa Community College
  • Quickbook class Chemeketa Community College
  • Excel class Chemeketa Community College
  • Accounting I Chemeketa Community College

Job Titles Held:

  • Scanner
  • Administrative Assistant
  • Inventory Assistant
  • Business Service Associate
  • Accounting Clerk
  • Provider Data Collection
  • Cashier
  • Office Assistant
  • Purchasing Agent
  • Production Manager
  • Materials Coordinator

Degrees

  • Bachelor of Science : Business Administration , 7 2011
    Certificate in Business Technology :
    1 2013
    1 2013
    1 2013

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