LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Multilingual and fluent in Spanish, English, Portugués and Italian, offering solid comprehension of cultural diversity.

Forward-thinking Pizzeria Limone and Midici with two years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.

Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Skills
  • Data Entry
  • Transportation
  • Database Management
  • Strategy Development
  • Business operations management
  • Strategic marketing management
  • Maintaining status reports
  • Prioritizing patients
  • Observation
  • Educating consumers
  • Station standards and procedures
  • Credit card payment processing
  • Report generation
  • Quality control
  • Senior leadership support
  • Call center experience
  • Route management
  • High-energy attitude
  • Problem-solving abilities
  • Adaptive team player
  • Schedule mastery
Education and Training
Herriman High School Herriman, UT Expected in 05/2021 High School Diploma : - GPA :
Experience
Kiosco - Sagewood at Daybreak
City, STATE, 08/2020 - Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Pizzería Limone - Manager Pizzeria Limone
City, STATE, 07/2020 - 12/2020
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Established and enforced clear safety policies to protect workers from injury.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Investigated accidents and injuries, preparing reports on findings.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Recognized by management for providing exceptional customer service.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Midici Corporation - Shift Lead Midici Neapolitan Pizza
City, STATE, 01/2019 - 02/2020
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Answered guest questions, delivering most accurate and updated information available.
  • Kept stations stocked and ready for use to maximize productivity.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Assisted customers, including answering questions and preparing orders.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
  • Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.

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Resume Overview

School Attended

  • Herriman High School

Job Titles Held:

  • Sagewood at Daybreak
  • Manager Pizzeria Limone
  • Shift Lead Midici Neapolitan Pizza

Degrees

  • High School Diploma

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