Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Career Focus

I have worked in a broad range of healthcare atmospheres, both inpatient and office settings, with a wide range of Healthcare Professionals. My Primary areas of expertise were in Cardiac/Ophthalmology/Retina.

Caring for patients has been one of my greatest honors.

I have most recently been working for Medical Staffing Solutions in Evansville, IN, as a Compliance Coordinator. I really enjoy the challenges that this job has to offer. I learn something new everyday. Prior to this position, I was working more in the Healthcare Field, and now I get to be on the operations side of it. I have witnessed, first hand, how understaffed the Healthcare Industry is. That along, gives me all the motivation I need to make sure that quality Caregivers are credentialed to service in our Healthcare Industry.

  • Proficient with computer programs/ICD 10 coding/EMR.
  • Credentialing Experience
  • Obtaining medical history and data entry.
  • Maintaining a Positive work attitude and being a TEAM PLAYER!
  • Knowledgeable about Health and safety regulations
  • Microsoft Office expertise
  • Negotiating with professionals
  • Medical terminology
  • Medical Certification requirements
03/2022 to Current
Compliance Coordinator Minnesota Eye Consultants Minneapolis, MN,
  • As a Compliance Coordinator, I am responsible for Credentialing Caregivers in the Medical Industry. Once a Recruiter has hired a Caregiver, they are sent to the Credentialing Dept. My Team Lead assigns the Caregiver to a specific Compliance Coordinator to do their Credentialing. After viewing each Facilities specific requirements on the Caregivers Oriented list, I then go into 4-5 different programs to send them requirements. I consistently communicate with Caregivers to let them know where they are in the Credentialing process. Typically, it can take between 3-7 days to clear the Caregiver to work. I am able to do License Verifications, Work Authorizations (I9), Drug Testing, TB placements, and schedule any other testing that the Caregiver needs. I am proficient in Microsoft, Spreadsheets, and participate in all scheduled Dept Zoom Call Meetings. The biggest part of my job is to stay organized and the ability to be flexible, as things can change quickly. I currently work in office and remote from home.
11/2021 to 02/2022
Ophthalmic Technician Beth Israel Deaconess Medical Center Plymouth, MA,

I worked for Ohio Valley Eye Institute with 1 Ophthalmologist, 1 Retina Specialist, and 1 Optometrist. I was responsible for bringing patients back to an Exam room to get all of their medical history, performing all diagnostic testing pertinent to their diagnosis, and getting them ready to be seen by the Physician. Within the practice, we all had additional "side" jobs to complete when not in clinic. I was responsible for doing all Prior Authorizations for drugs, filling out and submitting any disability paperwork, filling out all paperwork for BMV Driving tests, and exchanging information with pharmaceutical drug representatives. I really enjoyed all of the small details that went into making our patients experience, an enjoyable one.

09/2018 to 03/2021
Retina Technician Mount Auburn Hospital Ma, MA,

I was a Retina Technician/Physician Scribe, that dealt primarily with Posterior Eye issues. We got many referrals from surrounding Endocrinologists, Ophthalmologists, and Optometrists. My day at Talley typically started around 07:00 and ended when the job was done. I dealt directly with patients and their family members, obtained their Medical History, all measurable data, Diagnostics, and prepared them for the Retinal Specialist.

My primary role at Talley was scribing with the Doctors. I went into each room with them from start to finish. I was responsible for dictating (Interpreting) everything the physician said, typing their plan as they spoke with the patient, and explaining everything with the patient when the doctor had left the room. I frequently communicated with other Ophthalmology Offices to co-manage patients we had in common.

I was in charge of the I-Pledge Drug Program at Talley. I-Pledge is a program that involves getting patients qualified for drugs at a research level. There is a high level of "red tape" involved with this process and it required a great attention to detail.

Prior authorizations, handling drug reps needs, and speaking with the patients insurance companies, were also a few things that I handled daily.

Multi-Tasking under pressure was necessary while working at Talley, but I was always ready to rise to the occasion.

01/2017 to 05/2018
Ophthalmic Technician Deaconess Hospital City, STATE,

As an Ophthalmic Technician, I was responsible for seeing the patient prior to the Physician. I collected patient information, Medical History, and Complaints from the patient. I performed all diagnostic testing needed on each person (Auto-refract, OCT, IOL/measurements, Visual Field, refractions, checking pressure, and dilating.) If and when the Physician wanted to schedule the patient for surgery, I provided patient education for eye medications needed, scheduled the patient, and informed them of all post-operative visits they needed to attend.

I was a Medical Scribe for each Physician as needed and it was easy for me to adapt to other roles needed in the office setting. Each of the Physicians had a specific expectation for their charting needs and I became proficient in learning how to be flexible in that. If specific drugs needed prior authorizations, I was able to complete those with the pharmacy, patient, and insurance companies.

I was also responsible for the Eye Pharmaceutical Reps that came to our office. I ordered samples, organized luncheons for training, and kept all of the supply organized and accounted for.

I worked with two Ophthalmologists, one Optometrist, and a Retinal Specialist.

All charting for the patients was done on Integrity EMR, and I am proficient in this system.

02/2015 to 01/2017
Cardiac Telemetry Technician Company Name City, State,

At Select Medical Hospital, I was a Cardiac Telemetry Technician. My number one priority was to ensure the safety of the patients we served. During my twelve hour shift, I was responsible for initial interpretation/report of heart rhythms, communicating with the Cardiologists/Hospitalists, and communicating to assigned Nurses. I also made assignments for the staff following my shift and communicated frequently with the Charge Nurses and House Supervisors/ADONS. I provided assistance to other staff members on the floor when needed and frequently spoke with patients/family members regarding thier families care and concerns.

02/2009 to 12/2014
Patient Care Associate Company Name City, State,

I worked in Cardiac ICU (Unit 2900) at Deaconess Hospital Midtown Campus. I provided direct patient care daily (Collecting vitals, Bathing, emptying drains, transport, repositioning, etc.) I would often "float" to other units if they were short staffed to assist. I primarily floated to the Ortho/Neuro Unit, where I gained an immense amount of knowledge pertaining to broken bones, Traumatic Brain Injuries, and other various Traumas. I am knowledgeable about medical equipment and how it is used. Pin care and stabilization was an everyday task when working in Orthopedics.
Assisting in codes was also a part of my job responsibility. Charting interactions in Epic (EMR) about the patient and their families was something that I completed daily in order to give an accurate/punctual report to the oncoming staff. I was required to be proficient in cardiac rhythms, as well as maintain my Basic life skills (BLS) training through the American Heart Association. I worked alongside many different medical specialists and gained a great deal regarding patient care and practice.

During my time at Deaconess, I spoke with House Supervisors/ADONS regarding staffing numbers and was aware of the shortages with staff to patient ratios. We always welcomed the extra help, sent by Nursing Agencies!

Education and Training
Expected in 09/2015
Not Completed: Nursing
Wabash Valley College - Mt. Carmel, IL

I attended the Nursing Program at Wabash Valley College for one year. I did not complete the Program due to a total loss house fire starting my second year of school. Previously, I had planned to finish, but I am now focused on my family and building a new career path in Healthcare Recruiting.

Expected in 05/2005
High School Diploma: General/Core 40
Wood Memorial High School - Oakland City, IN,

I graduated from Wood Memorial in 2005 with a Core 40 High School Diploma.

Expected in
: Pre-Nursing
University Of Southern Indiana - Evansville, IN

I attended USI to acquire all of my necessary courses needed for Nursing prerequisites. I completed these courses in Fall 2015.

Community/Professional Affiliations

I was a member of the Anatomy Club while attending college at Wabash Valley College. We did informative seminars to demonstrate how the human body works. Doing "mock surgeries" on donated human cadavers was a yearly demonstration, with the last one being a torn meniscus repair.

I was involved with Student Nurse Association while attending Wabash Valley College. We organized events and communicated important deadlines to our fellow nursing students.

I was involved with the Employee Engagement Committee at Talley. With this Committee, there are chosen individuals that collaborate ideas for the practice and its employees. We tried to offer new and exciting ideas for employee appreciation and building morale. We brought employee concerns to the board and tried coming up with collective solutions. Those suggestions were then presented to the Board of Physicians at our Practice, and a decision regarding ideas/concerns was made. I feel that it was a great way to communicate wants and needs, in a positive, productive way.

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School Attended

  • Wabash Valley College
  • Wood Memorial High School
  • University Of Southern Indiana

Job Titles Held:

  • Compliance Coordinator
  • Ophthalmic Technician
  • Retina Technician
  • Ophthalmic Technician
  • Cardiac Telemetry Technician
  • Patient Care Associate


  • Not Completed
  • High School Diploma
  • Some College (No Degree)

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