I have a lot of different trained skills and experience from years of different fields of study and interests. Always ready and willing to Learn more. I don't know it all, and not all of best techniques. But want to be the best I can be. And continue learning as much as possible. About everything. I Love new opportunities and experience new things. I grew up observing and picking up the good habits I seen in leadership. We all have faults, so I look past those in people and learn what I can learn. I'm Humble enough to be taught a better or new of anything if it's beneficial. I work Hard. Complete assignments. Willing to ask for help, but enjoy the challenge of figuring it out alone as well.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Scheduled and taught in class and online courses to increase learning opportunities.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Helped customers complete purchases, locate items and join reward programs.
Collected and authorized payments of guests.
Checked identification for proof-of-age for alcohol and tobacco sales.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained cash drawer of $[Amount] or more per shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Recruited and trained [Number] new members of guest service team.
Reviewed weekly sales ads and monitored price changes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Monitored participant workflow and behaviors throughout training process.
Developed individualized plans to help customers reach goals within predetermined timelines.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Greeted over [Number] patients per day.
Administered first-aid care in emergency situations, remaining level-headed and helping clients feel better.
Stayed up-to-date on menu changes to help customers make food choices.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
05/2016 to 12/2018
Warehouse AssociateRevel Transit – New York, NY,
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wrapped pallets in shrink wrap prior to loading.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
Checked packages and merchandise for damage and notified vendors.
Simplified shipping and receiving processes for improved workflow.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Worked safely around moving machinery.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Operated forklifts to transfer inventory to and from target destinations.
Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Completed over [Number] customer orders each day in warehouse setting.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Recorded information, shortages and discrepancies to keep records current and accurate.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
Performed inventory control, such as counting and stocking merchandise.
Compared received packages against shipping documents.
Entered quantity received against purchase order in computer system.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Verified quantity and description of materials received by checking merchandise against packing list.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Consistently lifted materials weighing as much as [Number] pounds.
03/2014 to 12/2017
Rideshare DriverUber And Lyft – City, STATE,
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Picked up riders at designated locations and greeted upon vehicle entry.
Assisted mobile app users with closing out rideshare.
Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Helped passengers with luggage, collected fares and politely answered questions.
Adhered to tight schedule and met departure and arrival deadlines.
Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
Assisted elderly and disabled passengers entering and exiting shuttle.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Escorted small children across roads and highways.
Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Planned routes based on knowledge of local areas, GPS information and customer preferences.
Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
Read maps and followed written and verbal geographic directions.
Education
Expected in to to
Associate of Applied Science: Elementary Education Maricopa Community Colleges - Scottsdale Community College - Scottsdale, AZ GPA:
Continuing education in [Subject]Coaching
Expected in to to
Associate of Arts: Biblical Studies Colorado Christian University - Denver, CO GPA:
Completed professional development in [Subject]Communication
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Resume Overview
School Attended
Maricopa Community Colleges - Scottsdale Community College