LiveCareer-Resume

respontist resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I'm a very dependable hard-working team player .I put my all into my job. Customer service is always first and for most. Always getting the job done and helping coworkers in anyway.

Skills
  • Problem resolution
  • Customer service
  • Administrative support
  • First Aid/CPR
  • Organization
  • Communications
  • Team building
  • Operational improvement
Experience
Respontist , 07/2020 - Current
Esg Operations, Inc. Macon, GA,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Natural Gas Technician, 10/2002 - 05/2013
Ocean Place Long Branch, NJ,
  • Diagnosed problems with methane or landfill gas collection systems using troubleshooting methods.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including shutting water n gas on/off and repairing broke gas lines,meters,stoves,hwh,heaters etc..
Painter/Finisher, 04/2011 - 10/2012
Town Homes City, STATE,
  • Covered floors before prepping, priming and painting walls and ceilings protect them from chemicals and paint.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Coordinated and completed ongoing routine painting of exterior and interior of properties.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Used power and hand tools safely and effectively.
  • Cleaned and smoothed all surfaces prior to painting.
Server, 06/1996 - 09/1999
Shoney's City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Sent orders to kitchen staff by [Action].
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Processed customers' payments and provided receipts.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
Education and Training
High School Diploma: , Expected in 05/1997
-
Columbia High School Lake City - Lake City, FL
GPA:
Status -

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Resume Overview

School Attended

  • Columbia High School Lake City

Job Titles Held:

  • Respontist
  • Natural Gas Technician
  • Painter/Finisher
  • Server

Degrees

  • High School Diploma

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