replenishment resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Career Overview
Dedicated Customer Service Representative motivated to maintain customer/guest satisfaction and contribute to company success. I'm highly trainable and enjoy working with and meeting new people. I have at least thirty years working closely with the public. I am a driven, organized, and personable individual who is always willing to help out a co-worker or customer in need.
Core Strengths
Energetic work attitude
Able to operate multi-line phones
Strong organizational skills
Exceptional interpersonal skills
Excellent time management
Flexible schedule
Work Experience
07/2014 to 09/2015
ReplenishmentMichaels Stores – Mount Pleasant, SC,
Replenished store inventory
Assisted customers with any needs and/or questions
Performed cashier duties
Helped store maintain a neat and organized appearance
Worked closely with the public
Able to spear-head projects and complete them in a timely manner
Communicated all merchandise needs or issues to appropriate supervisors
Recommended, selected and helped locate merchandise based on customer needs and desires
Stocked and rotated inventory regularly
11/2013 to 06/2014
Inventory ManagementHca – Shrewsbury, MA,
Made inventory count corrections
Assisted in inventory replenishment
Helped to maintain store cleanliness
Trained and certified to use electric pallet jacks, forklifts, reach trucks along with other equipment
Helped customers locate items quickly and efficiently
06/2013 to 11/2013
Store AssociateDash In – Gambrills, MD,
Handled all customer transactions efficiently
Cross-trained and provided back-up for other customer service representatives when needed
Worked as a team member performing cashier duties, product assistance and cleaning
Expressed appreciation and invited customers to return to the store
Successfully interacted with customers
Maintained adequate cash supply in cash drawers in multiple checkout stations
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
03/2010 to 07/2011
Customer ServiceRaising Cane's – Whittier, CA,
Performed necessary water tests for customers
Recommended and helped customers select merchandise based on their needs
Informed customers about sales and promotions in a friendly and engaging manner
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Worked flexible schedule to accommodate changing customer levels
Organized items in visually appealing manner
Provided expert product and service information
10/2006 to 03/2010
DispatcherScotts Miracle-Gro Company – Chester, SC,
Received inbound calls from clients whose vehicles were broken down
Made reasonable procedure exceptions to accommodate unusual customer requests
Provided accurate and appropriate information in response to customer inquiries
Demonstrated mastery of customer service call script within specified time frames
Operated multiple computer programs at once
Provided excellent customer service
Dispatched proper equipment to customer in need in timely manner
07/2002 to 10/2004
Lead SalesWilliams-Sonoma, Inc. – Costa Mesa, CA,
Lead sales person in-store
Shared product knowledge with customers while making personal recommendations
Demonstrated that customers come first by serving them with a sense of urgency
Maintained friendly and professional customer interactions
Verified that all merchandising standards were maintained on a daily basis.
Received and processed cash and credit payments for in-store purchases
2002 to 11/2003
Retail SalesCracker Barrel Old Country Stores – Oxford, AL,
Stationed in paint department
Helped customers find correct products needed to complete their projects
Maintained professional and polite attitude
Assisted customers quickly and efficiently while still providing a positive shopping experience
Mixed custom colors of paint
Maintained fully stocked shelves at all times
06/1998 to 03/2001
Department ManagerKaiser Permanente – San Juan Capistrano, CA,
Successfully managed the activities of five team members in multiple locations
Stationed in electrical department
Assisted customers with finding correct products
Replenished inventory
Maintained steady stock levels
Worked closely with customers
Educational Background
Expected in 1980 to to
High School Diploma: General Miami Southwest Senior High School - Miami, FL GPA: Status -
Expected in 1983 to to
: Medical Assistant Medical Arts Training Center - Fort Lauderdale, FL GPA: Status -
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