Replenishment Resume Example Walmart

REPLENISHMENT

Career Overview

Dedicated Customer Service Representative motivated to maintain customer/guest satisfaction and contribute to company success. I'm highly trainable and enjoy working with and meeting new people. I have at least thirty years working closely with the public. I am a driven, organized, and personable individual who is always willing to help out a co-worker or customer in need.

Core Strengths

Energetic work attitude
Able to operate multi-line phones
Strong organizational skills

Exceptional interpersonal skills
Excellent time management
Flexible schedule

Work Experience

ReplenishmentAug 2014 to Oct 2015
Walmart － Minot, ND

Replenished store inventory
Assisted customers with any needs and/or questions
Performed cashier duties
Helped store maintain a neat and organized appearance
Worked closely with the public
Able to spear-head projects and complete them in a timely manner
Communicated all merchandise needs or issues to appropriate supervisors
Recommended, selected and helped locate merchandise based on customer needs and desires
Stocked and rotated inventory regularly

Inventory ManagementDec 2013 to Jul 2014
The Home Depot － Minot , ND

Made inventory count corrections
Assisted in inventory replenishment
Helped to maintain store cleanliness
Trained and certified to use electric pallet jacks, forklifts, reach trucks along with other equipment
Helped customers locate items quickly and efficiently

Store AssociateJul 2013 to Dec 2013
Marketplace Foods － Minot, ND

Handled all customer transactions efficiently
Cross-trained and provided back-up for other customer service representatives when needed
Worked as a team member performing cashier duties, product assistance and cleaning
Expressed appreciation and invited customers to return to the store
Successfully interacted with customers
Maintained adequate cash supply in cash drawers in multiple checkout stations
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service

Customer ServiceApr 2010 to Aug 2011
Pinch A Penny Pools － St Petersburg, FL

Performed necessary water tests for customers
Recommended and helped customers select merchandise based on their needs
Informed customers about sales and promotions in a friendly and engaging manner
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Worked flexible schedule to accommodate changing customer levels
Organized items in visually appealing manner
Provided expert product and service information

DispatcherNov 2006 to Apr 2010
AGERO － Sebring, FL

Received inbound calls from clients whose vehicles were broken down
Made reasonable procedure exceptions to accommodate unusual customer requests
Provided accurate and appropriate information in response to customer inquiries
Demonstrated mastery of customer service call script within specified time frames
Operated multiple computer programs at once
Provided excellent customer service
Dispatched proper equipment to customer in need in timely manner

Lead SalesAug 2002 to Nov 2004
Sun & Ski Sports － Fort Lauderdale, FL

Lead sales person in-store
Shared product knowledge with customers while making personal recommendations
Demonstrated that customers come first by serving them with a sense of urgency
Maintained friendly and professional customer interactions
Verified that all merchandising standards were maintained on a daily basis.
Received and processed cash and credit payments for in-store purchases

Retail SalesJan 2002 to Dec 2003
Lowes － Oakland Park, FL

Stationed in paint department
Helped customers find correct products needed to complete their projects
Maintained professional and polite attitude
Assisted customers quickly and efficiently while still providing a positive shopping experience
Mixed custom colors of paint
Maintained fully stocked shelves at all times

Department ManagerJul 1998 to Apr 2001
Bass Pro Shops － Dania Beach, FL

Successfully managed the activities of five team members in multiple locations
Stationed in electrical department
Assisted customers with finding correct products
Replenished inventory
Maintained steady stock levels
Worked closely with customers

Educational Background

High School Diploma, General1980Miami Southwest Senior High School － Miami, FL, USA

Medical Assistant1983Medical Arts Training Center － Fort Lauderdale, FL, USA

Resume Overview

Companies Worked For:

Walmart
The Home Depot
Marketplace Foods
Pinch A Penny Pools
AGERO
Sun & Ski Sports
Lowes
Bass Pro Shops

School Attended

Miami Southwest Senior High School
Medical Arts Training Center

Job Titles Held:

Replenishment
Inventory Management
Store Associate
Customer Service
Dispatcher
Lead Sales
Retail Sales
Department Manager

Degrees

High School Diploma , General 1980
Medical Assistant 1983

Replenishment Resume Example

Resume Score: 70%

Resume Overview

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