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Replenishment Resume Example

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REPLENISHMENT
Career Overview
Dedicated Customer Service Representative motivated to maintain customer/guest satisfaction and contribute to company success. I'm highly trainable and enjoy working with and meeting new people. I have at least thirty years working closely with the public. I am a driven, organized, and personable individual who is always willing to help out a co-worker or customer in need.
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Core Strengths
  • Energetic work attitude
  • Able to operate multi-line phones
  • Strong organizational skills
  • Exceptional interpersonal skills
  • Excellent time management
  • Flexible schedule
Work Experience
ReplenishmentAug 2014 to Oct 2015
Company Name － City, State
  • Replenished store inventory
  • Assisted customers with any needs and/or questions
  • Performed cashier duties
  • Helped store maintain a neat and organized appearance
  • Worked closely with the public
  • Able to spear-head projects and complete them in a timely manner
  • Communicated all merchandise needs or issues to appropriate supervisors
  • Recommended, selected and helped locate merchandise based on customer needs and desires
  • Stocked and rotated inventory regularly
Inventory ManagementDec 2013 to Jul 2014
Company Name － City, State
  • Made inventory count corrections
  • Assisted in inventory replenishment
  • Helped to maintain store cleanliness
  • Trained and certified to use electric pallet jacks, forklifts, reach trucks along with other equipment
  • Helped customers locate items quickly and efficiently
Store AssociateJul 2013 to Dec 2013
Company Name － City, State
  • Handled all customer transactions efficiently
  • Cross-trained and provided back-up for other customer service representatives when needed
  • Worked as a team member performing cashier duties, product assistance and cleaning
  • Expressed appreciation and invited customers to return to the store
  • Successfully interacted with customers 
  • Maintained adequate cash supply in cash drawers in multiple checkout stations
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
Customer ServiceApr 2010 to Aug 2011
Company Name － City, State
  • Performed necessary water tests for customers
  • Recommended and helped customers select merchandise based on their needs
  • Informed customers about sales and promotions in a friendly and engaging manner
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Worked flexible schedule to accommodate changing customer levels
  • Organized items in visually appealing manner
  • Provided expert product and service information
DispatcherNov 2006 to Apr 2010
Company Name － City, State
  • Received inbound calls from clients whose vehicles were broken down
  • Made reasonable procedure exceptions to accommodate unusual customer requests
  • Provided accurate and appropriate information in response to customer inquiries
  • Demonstrated mastery of customer service call script within specified time frames
  • Operated multiple computer programs at once
  • Provided excellent customer service
  • Dispatched proper equipment to customer in need in timely manner
Lead SalesAug 2002 to Nov 2004
Company Name － City, State
  • Lead sales person in-store
  • Shared product knowledge with customers while making personal recommendations
  • Demonstrated that customers come first by serving them with a sense of urgency
  • Maintained friendly and professional customer interactions
  • Verified that all merchandising standards were maintained on a daily basis.
  • Received and processed cash and credit payments for in-store purchases
Retail SalesJan 2002 to Dec 2003
Company Name － City, State
  • Stationed in paint department
  • Helped customers find correct products needed to complete their projects
  • Maintained professional and polite attitude
  • Assisted customers quickly and efficiently while still providing a positive shopping experience
  • Mixed custom colors of paint
  • Maintained fully stocked shelves at all times
Department ManagerJul 1998 to Apr 2001
Company Name － City, State
  • Successfully managed the activities of five team members in multiple locations
  • Stationed in electrical department
  • Assisted customers with finding correct products 
  • Replenished inventory 
  • Maintained steady stock levels
  • Worked closely with customers 
Educational Background
High School Diploma, General1980Miami Southwest Senior High School － City, State, USA
Medical Assistant1983Medical Arts Training Center － City, State, USA
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Resume Overview

School Attended

  • Miami Southwest Senior High School
  • Medical Arts Training Center

Job Titles Held:

  • Replenishment
  • Inventory Management
  • Store Associate
  • Customer Service
  • Dispatcher
  • Lead Sales
  • Retail Sales
  • Department Manager

Degrees

  • High School Diploma , General 1980
    Medical Assistant 1983

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