replenishment resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Career Overview
Dedicated Customer Service Representative motivated to maintain customer/guest satisfaction and contribute to company success. I'm highly trainable and enjoy working with and meeting new people. I have at least thirty years working closely with the public. I am a driven, organized, and personable individual who is always willing to help out a co-worker or customer in need.
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Core Strengths
Energetic work attitude
Able to operate multi-line phones
Strong organizational skills
Exceptional interpersonal skills
Excellent time management
Flexible schedule
Educational Background
Miami Southwest Senior High SchoolMiami, FLExpected in 1980High School Diploma:GeneralGPA:Status
Medical Arts Training CenterFort Lauderdale, FLExpected in 1983:Medical AssistantGPA:Status
Work Experience
Michaels StoresReplenishment
Mount Pleasant, SC, 07/201409/2015
Replenished store inventory
Assisted customers with any needs and/or questions
Performed cashier duties
Helped store maintain a neat and organized appearance
Worked closely with the public
Able to spear-head projects and complete them in a timely manner
Communicated all merchandise needs or issues to appropriate supervisors
Recommended, selected and helped locate merchandise based on customer needs and desires
Stocked and rotated inventory regularly
HcaInventory Management
Shrewsbury, MA, 11/201306/2014
Made inventory count corrections
Assisted in inventory replenishment
Helped to maintain store cleanliness
Trained and certified to use electric pallet jacks, forklifts, reach trucks along with other equipment
Helped customers locate items quickly and efficiently
Dash InStore Associate
Gambrills, MD, 06/201311/2013
Handled all customer transactions efficiently
Cross-trained and provided back-up for other customer service representatives when needed
Worked as a team member performing cashier duties, product assistance and cleaning
Expressed appreciation and invited customers to return to the store
Successfully interacted with customersÂ
Maintained adequate cash supply in cash drawers in multiple checkout stations
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
Raising Cane'sCustomer Service
Whittier, CA, 03/201007/2011
Performed necessary water tests for customers
Recommended and helped customers select merchandise based on their needs
Informed customers about sales and promotions in a friendly and engaging manner
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Worked flexible schedule to accommodate changing customer levels
Organized items in visually appealing manner
Provided expert product and service information
Scotts Miracle-Gro CompanyDispatcher
Chester, SC, 10/200603/2010
Received inbound calls from clients whose vehicles were broken down
Made reasonable procedure exceptions to accommodate unusual customer requests
Provided accurate and appropriate information in response to customer inquiries
Demonstrated mastery of customer service call script within specified time frames
Operated multiple computer programs at once
Provided excellent customer service
Dispatched proper equipment to customer in need in timely manner
Williams-Sonoma, Inc.Lead Sales
Costa Mesa, CA, 07/200210/2004
Lead sales person in-store
Shared product knowledge with customers while making personal recommendations
Demonstrated that customers come first by serving them with a sense of urgency
Maintained friendly and professional customer interactions
Verified that all merchandising standards were maintained on a daily basis.
Received and processed cash and credit payments for in-store purchases
Cracker Barrel Old Country StoresRetail Sales
Oxford, AL, 200211/2003
Stationed in paint department
Helped customers find correct products needed to complete their projects
Maintained professional and polite attitude
Assisted customers quickly and efficiently while still providing a positive shopping experience
Mixed custom colors of paint
Maintained fully stocked shelves at all times
Kaiser PermanenteDepartment Manager
San Juan Capistrano, CA, 06/199803/2001
Successfully managed the activities of five team members in multiple locations
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