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quality assurance manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Systematic Quality Assurance Manager with an excellent eye for detail and a knack for devising and establishing effective quality procedures, standards and specifications. Talented at clearly specifying quality requirements with suppliers and monitoring procedure performance.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Knowledge of auditing systems
  • Human resource management
  • GAMP systems expert
  • [Product] inspections
  • Quality assurance experience
  • Employee training
  • Operation monitoring
  • Presentations
  • Data collection
  • Budget preparation
  • Maintenance & repair
  • Team building
  • Critical thinking
  • Flexible schedule
  • Organization
  • Organizational skills
  • People skills
  • Friendly, positive attitude
  • Communication
Experience
Quality Assurance Manager, 07/2019 - 06/2022
Alpha Corporation Sterling, VA,
  • Established procedures and quality standards.
  • Reviewed current standards and policies.
  • Kept records of quality reports and statistical reviews.
  • Supervised and guided inspectors, technicians and other staff.
  • Troubleshot product issues and fixed problems.
  • Established product specifications and quality assurance practices.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Fielded customer complaints and rectified service issues.
  • Monitored product trends and suggested changes.
  • Completed various financial and quality audits for different departments.
  • Directed production, performance and quality objectives for 4 unit to keep team aligned with company goals.
  • Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Trained and developed employees in effort to contribute to overall professional growth.
  • Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
  • Reviewed specifications for products,
  • Decided which products were defective and which ones were right.
  • Observed customer specifications by monitoring quality control of finished products.
  • Handled scheduling procedures for department and directed team members in setting and achieving goals.
  • Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
  • Managed team of technicians and inspectors to ensure adherence to product requirements.
  • Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
  • Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
  • Oversaw 30 team members responsible for inspecting all completed bread products.
  • Strictly followed all health, safety and legal standards.
  • Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
  • Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
  • Drafted and developed rework procedures to optimize processes and workflow.
  • Conferred with contract administrators, led quality assurance procedures and prepared reports.
  • Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
  • Verified production process adherence to health and safety guidelines, OSHA regulations and legislation regulating processing of raw and finished materials.
  • Devised Tri State quality control processes.
  • Coached team of 30 staff members in HASSP FDA to boost department efficiency.
  • Compared properties and dimensions of completed production items to project specifications, verifying fulfillment of expectations and sufficiency for sale.
  • Stayed abreast of local, state and federal regulations to bolster compliance of corporate procedures.
  • Spearheaded studies on gauge repeatability and reproducibility for all major devices.
  • Leveraged job-specific knowledge and abilities to identify solutions to issues and diminish conflicts.
Quality Assurance Manager, 10/2016 - 07/2019
Alpha Corporation Virginia Beach, VA,
  • Established procedures and quality standards.
  • Reviewed current standards and policies.
  • Kept records of quality reports and statistical reviews.
  • Supervised and guided inspectors, technicians and other staff.
  • Troubleshot product issues and fixed problems.
  • Established product specifications and quality assurance practices.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Fielded customer complaints and rectified service issues.
  • Monitored product trends and suggested changes.
  • Completed various financial and quality audits for different departments.
  • Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Trained and developed employees in effort to contribute to overall professional growth.
  • Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
  • Reviewed specifications for products,
  • Decided which products were defective and which ones were right.
  • Observed customer specifications by monitoring quality control of finished products.
  • Handled scheduling procedures for department and directed team members in setting and achieving goals.
  • Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
  • Managed team of technicians and inspectors to ensure adherence to product requirements.
  • Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
  • Managed company onboarding processes, interviewing and selecting new quality assurance personnel and cultivating teamwork and technical proficiency in training.
  • Oversaw 15to 30 team members responsible for inspecting all completed 15 products.
  • Strictly followed all health, safety and legal standards.
  • Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
  • Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
  • Drafted and developed rework procedures to optimize processes and workflow.
  • Conferred with contract administrators, led quality assurance procedures and prepared reports.
  • Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
  • Devised Tyson fresh meats quality control processes.
  • Compared properties and dimensions of completed production items to project specifications, verifying fulfillment of expectations and sufficiency for sale.
  • Stayed abreast of local, state and federal regulations to bolster compliance of corporate procedures.
  • Spearheaded studies on gauge repeatability and reproducibility for all major devices.
  • Leveraged job-specific knowledge and abilities to identify solutions to issues and diminish conflicts.
Environmental Safety Specialists Quality Assurance, 09/2010 - 10/2016
Northwest Texas Hospital City, STATE,
  • Performed field surveys and collected data, conducting lab tests on water, air and soil samples.
  • Developed ways to control and reduce environmental impacts and presented ideas to management.
  • Advised management on most effective ways of waste management and disposal procedures to avoid environmental contaminations.
  • Worked with emergency response teams in clearing chemical spills and accidents.
  • Consulted with clients on developing compliant environmental policies.
  • Led strategic planning and implementation of long-range plans for environmental programs.
  • Designed systems and components to reduce negative environmental impacts.
  • Supported scientists and engineers as subject matter expert (SME) on environmental regulations and policies.
  • Built conceptual models identifying potential contaminant sources.
  • Developed, designed and executed environmental and energy conservation projects.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
: , Expected in 06/2003
-
Tascosa High School - Amarillo, TX
GPA:
Status -
: Money Management Business Management Critical Thin, Expected in
-
Amarillo College - Amarillo, TX
GPA:
Status -

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Resume Overview

School Attended

  • Tascosa High School
  • Amarillo College

Job Titles Held:

  • Quality Assurance Manager
  • Quality Assurance Manager
  • Environmental Safety Specialists Quality Assurance

Degrees

  • Some College (No Degree)

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