quality assurance lead resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Meticulous Analytics Engineer with over 6 years of IT experience in the field of Data/ Business analysis, Data Modeling, and Project Management. Currently working as a Quality and Analytics Lead contractor at Google, leading a team of quality and junior analytics engineers. My team implement's diverse data migration activities, end to end testing of projects that include multiple tools and complex databases. Expert in generating on - demand and scheduled reports for business analysis or management decision using Tableau, Power BI and similar data reporting internal tools. Solid knowledge of Power BI and Tableau Desktop report performance optimization. Expert on maintaining and managing Tableau reports, dashboards, and publishing to the end users for Executive level Business Decision. Scheduling, authentication, and publishing workbook in the Tableau server. Developed applications in Tableau Desktop and shared the apps with the team using Tableau Public. Experience in using IDEs and Tools like Eclipse, NetBeans, and GitHub. Advanced proficiency in Business Analytics software's, G Suite & MS Office applications (Outlook, Word, Excel, PowerPoint, and Visual Basic). Strong knowledge on internal working of big data HDFS file system, Map Reduce and Hadoop ecosystem components. Working with complex internal tools at big Tech has evolved me into a fast-paced learner as well as an excellent trainer for other team members.
Skills
Programming Languages: SQL, R, Python, PHP
Software Skills: Tableau, PowerBI, G Suite & Microsoft Suite (Word, PowerPoint, Access, Visio, MS Excel),
Project Management: Waterfall, Agile, Scrum
Data Science: Data Mapping, Data Analysis and Data Reporting
Work History
08/XXX9 to CurrentQuality Assurance LeadNtt Data Corporation | Clearwater, FL,
Define software needs with use of, but not limited to SQL, Python, Google Apps Script on everyday basis
Analyze, Investigate and diagnose problem reports to improve linguistic functionality and response accuracy
Managed 15 engineers within different product teams leading them with internationalizing code, externalizing content to be localized, and making improvements to localization
Uses of critical thinking and problem-solving skills to troubleshoot and resolve issues
Responsible for providing natural native-language expertise to improve Google’s voice Assistant responses and language usage, including analyzing data trends for existing and future features
Help adjust the user interfaces for Indian locals and wrote process documents for configuration & training purposes
Extensively used G Suite to drive, develop and store use cases, activity diagrams and Google sheets for data analysis, with good understanding of Data Mapping, Data Migration & Data Warehousing
Perform Data analysis and Data profiling using complex SQL on various sources systems
Design and implement data models and reports to help clients analyze data to identify market trends, competition, and customer behavior
Convert Boulder Tables from Google sheets to Google Data Studio with better Graphs and visualizations for understanding and improvement of business
Review design specifications, quality assurance plans and demonstration scripts.
Research and resolve issues regarding integrity of data flow into databases.
Make reports more interact and activate by using storytelling features such as bookmarks, selection panes, and drill through filters also created custom visualizations using “R-Programming Language”
Perform data analysis and maintenance on information stored in MySQL database
Establish metrics, applied industry best practices and developed new tools and processes.
Investigate variances, performed root-cause analysis and documented corrective actions to resolve complications.
Support development of materials, aids and curriculum to direct staff in procedures and operations.
Translate complex business objectives into actionable data management plans for individual clients and customer classes.
Work on creating filters, parameters, and calculated sets for preparing dashboards and worksheets in Google Data Studio and Google sheets
Environment: G Suite, Google Data Studio, Google Apps Script, Google Collab, Assistant Debugger, MySQL, Agile Scrum, HTML
05/XXX8 to 08/XXX8Business AnalystAltair | South San Francisco, CA,
Delivered market research, segmentation, research posters, and built UI prototyping models to support city agencies in designing version 2.0 of their procurement and sourcing solutions portal
Involved in creating different reports based on business request and ad hoc requirements using Tableau, Power BI desktop
Prepare financial deliverables (quarterly, accrual and budgetary reports) for funding agencies, as well as proof of concept, and solution mockups
Data analysis using SQL, Excel, Power BI, Tableau
Involved in writing SQL Scripts for report development, Power BI reports, Dashboards, Scorecards and handled performance issues effectively
Worked cross-functionally with project managers and developers to validate product engagement and usage by sourcing vendors and contracting clients and documented user interface specifications
Analyzed data, consulted on product improvement measures, and presented key findings with both business and technical teams to implement testing design and QA best practices
Configure security for Power BI dashboards, reports to ensure right level of access
Modified existing dashboards as per new requirements in Power BI
Published reports and dashboards to Power BI service through Office 365 integration
Followed UML based methods using MS Visio to create Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Environment: Oracle 10g, MS-Office, Teradata, Tableau 9.2, Power BI, MySQL, MS Access, MS Visio.
08/XXX5 to 08/XXX7Analytics ConsultantMsci | Seattle, WA,
Developed financing reporting requirements by analyzing existing business objects reports
Compare data with original source documents and validate Data accuracy
Identified and documented detailed business rules and use cases based on requirements analysis.
Used reverse engineering to create Graphical Representation (E-R diagram) and to connect to existing database
Researched and resolved issues regarding integrity of data flow into databases.
Generate weekly and monthly asset inventory reports
Evaluated data profiling, cleansing, integration, and extraction tools
Coordinate with business users in providing appropriate, effective, and efficient way to design new reporting needs based on user with existing functionality
Also Worked on some impact of low quality and/or missing data on performance of data warehouse client
Import data from multiple data sources and create automated reports in Power BI after cleaning and preprocessing data
Involved in modifying Teradata stored procedures and performance tuning of various Teradata/Oracle tables, Informatica mappings to improve performance of Tableau reports/Dashboards
Worked on Tableau workbooks from multiple data sources namely, Client invoicing, Billing System and Vendor additions to realize Data Blending of practice variations to outcomes
Designed and optimized data connections, data extracts, schedules for background tasks and incremental refresh for weekly and monthly dashboard reports on tableau server
Worked on building queries to retrieve data into Tableau from SQL server and oracle, SQL developer and developed SQL statements for loading data from target database
Developed user interactive sheets and reports as business needs and for writing SQL scripts to load relevant data in Tableau applications
Extensively worked in performance tuning of programs, ETL Procedures and processes
Environment: SQL/Server, Oracle9i, MS-Office, ER Studio, XML, Power BI, Tableau, MySQL, Microsoft Office Suite (Excel, VLOOKUP, Pivot, Access, Power Point), Visio.
Education
Expected in 05/XXX9 to to Master of Science | Information SystemsPace University, Seidenberg School of Computer Science And Information System, New York, NY, GPA:
GPA: 3.813
Expected in 05/XXX6 to to Bachelor of Engineering (B.E) | Electronics and TelecommunicationsSavitribai Phule Pune University, Vishwakarma Institute of Information Technology, Pune,India, GPA:
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Resume Overview
School Attended
Pace University, Seidenberg School of Computer Science And Information System
Savitribai Phule Pune University, Vishwakarma Institute of Information Technology