Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Performance-focused quality assurance test professional seeking a position as a Quality Assurance Analyst, utilizing over Six (6) years of experience on full software development life cycle (SDLC) and software testing life cycle (STLC). Successful career history with diversified skills in manual and automated testing of client/server and web-based applications. Extensive background of executing test cases and driving defect resolution.

  • Manual Testing Automation Testing Black Box Testing Software Development Life Cycle (SDLC) STLC Agile (Scrum) Waterfall Iterative Functional, Smoke, Integration, Regression, Ad-Hoc, Back End, End to End Testing User Acceptance Testing (UAT) HP Application Life cycle Management(ALM)/ HP Quality Center (QC) HP UFT/QTP VB Script Descriptive Programing Test Plan Test Case RTM Log Defect Test Strategy Requirement Analysis Impact Analysis SQL Oracle Reporting Postman API Rest API Web Service Testing
  • HTML, CSS, JavaScript, SQL, JAVA, Unix Shell
  • Operating Systems
  • MS Windows 98/95/2000/XP/7/10, iOS
  • Web Technology
  • Database
  • Oracle, MS SQL Server, DB2, Sybase
  • Application server
  • WebSphere, Tomcat, JBOSS
  • Utility
  • SOAP UI/Postman API, Chrome REST Client, MS Office, SQL Developer, WinSCP, Putty
  • Automation tools
  • HP Quality Center (QC), HP Application Lifecycle Management (ALM), HP Quick Test Professional (QTP), HP Unified Functional Testing (UFT), Rally, Jira, TFS
  • Browser
  • Internet Explorer, Google Chrome, Mozilla Firefox, Safari.
  • Ad, HTTP, QA, Usability Testing
  • Agile, DB2, RDBMS, VBScript
  • Alpha, Internet Explorer, Reporting, VB Scripting
  • API, Web Technology, Requirement, VB Script
  • Automation, JAVA, Requirements analysis, Visual design
  • Automation tools, JavaScript, SCRUM, WebSphere
  • Content, Meetings, Scripts
  • CSS, Excel, Script
  • Client, MS Office, SOAP
  • Clients, 2000, Software Development
  • Validate data, MS Windows 98, Software Testing
  • Database, Operating Systems, Testing Software
  • Debugging, Oracle, MS SQL Server
  • DOM, Oracle database, SQL
  • Document Object Model, Developer, Stories
  • XML, Oracle and SQL, Strategy
  • Features, Peer Review, Sybase
  • Functional, Programming, System design
  • Government, Progress, System Analyst
  • GUI, QTP, Tables
  • HP, Quick Test Professional, TCP/IP
  • UX, Quality, Tomcat
  • HTML, Quality assurance, Unix Shell
  • QA understanding
Work History
05/2018 to Current
QA Analyst Gohealth Chicago, IL,
  • Experience in all phases of the Software Testing Life Cycle (STLC) and good exposure to Software Development Life Cycle (SDLC) and various methodologies like Waterfall, Agile (Scrum), Iterative.
  • Participated in requirements analysis, reviews and working sessions to understand the requirements and system design.
  • Extensive experience in various phases of testing: Functional, Smoke, Regression, Integration, Black box, System, End to End, Exploratory, Usability, User Acceptance (UAT) to test specific program functions and testing of entire application.
  • During Agile process participated in various meeting like Release and Sprint planning, Daily Scrum, Retrospective and demo meeting.
  • Worked with features, user stories, tasks and also participated in test estimation planning session, impact analysis.
  • Extensive experience in creating several types of documents: Test Plan, Test Scenario, Test Case, Test Script, Test Matrix and Requirement Traceability Matrix (RTM) for software applications in multiple project.
  • Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/ stakeholders.
  • Hands on experience with HP's test suite - UFT/Quick Test Professional (UFT) and Quality Center/ALM.
  • Plan Design Build and Maintain Test Automation Frameworks (Data-Driven, Keyword, Hybrid).
  • Expert on HP QTP Automation using VBScript and Descriptive Programming and executing automated Test Scripts, Tracking Defects and interacted with the development team in correcting the defects.
  • Have strong knowledge of SQL, developing database queries for Back-end Testing, In-depth knowledge of Oracle and SQL Server, Resolved database performance issues.
  • Have actively worked on Accessibility Testing using both Section 508 (government requirement).
  • Expertise in using test management tools like Quality Center, ALM, JIRA and TFS/VSTS for bug reporting and defect tracking.
  • Good knowledge in Web service testing using Postman and using Request and Response to validate API Integration.
  • Periodically join in the sprint and release planning for user stories, time estimations and derived the QA tasks.
  • Communicate with the technical team and product owner to understand about the application functionality.
  • Coordinate with the QA Lead, Clients, Developers, Business Analysts, System Analyst and other QA staffs in order to complete the task on time and to ensure the requirements are met.
  • Follow Agile methodology, participated in daily SCRUM meetings and testing each SPRINT deliverables.
  • Analyze of user story according with the Acceptance criteria as a part of STLC process.
  • Write manual test scenarios and test cases based on user stories, change requests and functional design documents.
  • Design all manual test cases step by step into HP Application Life Cycle Management (ALM) test plan section.
  • Responsible for the Web based testing including GUI Testing, Black box testing, Regression Testing, Integration Testing, System Testing, Performance Testing, Stress Testing, Functional Testing, Exploratory Testing, UX/UI Testing, Usability Testing, Smoke Testing, Backend Testing and User Acceptance Testing.
  • Perform various kinds of testing manually and update execution result in HP ALM in test Lab section.
  • Log defects and tracked them using HP ALM till its closure following company defect life cycle.
  • Managed requirements using Test Plan suites of TFS/VSTS/ Azure DevOps.
  • Perform UAT testing in alpha model with JIRA and Test Rail tool to design test cases, test execution and bug tracking.
  • Closely work with Automation team and perform automation testing using HP Unified Functional Testing (UFT/QTP) for creating, maintaining, and debugging complex and innovative scripts for frameworks such as Modular, Data-Driven, Keyword-Driven, and Hybrid Framework.
  • Develop and maintain custom library, error handling, recovery scenarios, reporting methods, descriptive programming and repository management using QTP/UFT for Automation framework.
  • Proficient in writing VBScript from scratch using UFT/QTP for functional testing to incorporate new code change and enhancements, also run multiple regression suite scripts in batch using UFT batch runner tool in overnight execution.
  • Collect and analyzed test results and compared them against the target metrics to determine the pass/fail.
  • Conduct backend testing using SQL queries to validate data for database and used SQL queries for retrieving data from Oracle database for executing user specific test cases.
  • Write complex SQL queries using various kinds of joining and sub queries to retrieve complex data from RDBMS.
  • Perform Web Services testing with SOAP UI /Postman API tool by validating requests and responses for XML.
  • Regularly join defect status call and distributed the defects to help clear the defects in QA bucket.
  • Responsible for Weekly Status reports showing the progress of the testing effort.
07/2016 to 04/2018
Software QA Analyst Esystems, Inc. Jefferson City, MO,
  • Involve in all phases of Software Development Lifecycle SDLC, Test Life Cycle and Defect life Cycle, Business requirement analyzing in Agile SCRUM development environments.
  • Extensively involved in analyzing the User Stories and Design specifications documents to ensure that the system met all the technical and business requirements also involved in sprint test estimation.
  • Followed Agile Scrum methodology attended various meeting such as Release Planning, Sprint Planning, Daily Scrum, Demo and Retrospective meeting with the scrum team.
  • Developed detailed Test plan based on software requirements specifications and updated RTM document.
  • Wrote & executed Test cases for each functionality based on the product functional specifications.
  • Extensively Used HP ALM for Test and defect Management, requirement and test coverage, Test cases in Test Plan Prioritized in Test Lab.
  • Wrote SQL queries in MS SQL Server RDBMS to verify the data with Back-End to maintain Data Consistency, Integrity and Accuracy.
  • Attended Release, Sprint planning, Daily Stand-up, Peer Review, and Defect Report meetings periodically.
  • Participated in all the meetings related to Sprint planning, daily stand up Developed Test cases based upon template, executed test cases and logged the defect using Jira and Test Rail.
  • Mapped test cases back to the functional requirements for ensuring all the requirements are been included through the RTM.
  • Heavily work on Automation Testing using UFT /Quick Test Professional QTP in development, maintenance, and execution of automation scripts, creation of automation framework Data Driven, Keyword Driven, Hybrid using VB Scripting and Descriptive Programming.
  • Agile development - Participated in daily scrum meetings to report daily progress of Automation activities and Sprint planning for test planning activities and Automation Effort estimations.
  • Write variety of QTP scripts including HTML Document Object Model (DOM), dynamic parameterization using Data Tables and Database Tables, Excel and File System Objects to handle excel and text files and descriptive programming.
  • Create function libraries with functions having arrays and dictionary objects as parameters, create, and manage shared object repositories.
  • Expected Number of Tests were Supervised within offshore and local team to be completed on time and Matrices were maintained to measure QA Report to outline No of Use Case, Test and Defects in bi-weekly /Monthly manner.
  • Test request and response XML's based web services interfaces using SOAP UI/ Postman API.
05/2014 to 07/2016
Junior QA Tester Sprint City, STATE,
  • Prepare detail test plans and test scripts for different scenarios by analyzing functional documents, visual design documents, content metrics and use cases to cover the user acceptance criteria.
  • Responsible for writing and execution of positive, negative for functional test cases to cover overall quality assurance using Test management tool HP Quality Center (QC) for each release.
  • Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing and integration testing on various releases.
  • Planning and execution of backend testing.
  • Designed simple to complex SQL queries with various joining to retrieve data for database testing.
  • Tracking test case results, analysis problems, log defects, defect tracking in QC/ALM.
  • Regular interaction with core developers to assure that all the defects is addressed in time.
  • Performed initial manual testing of the application as part of smoke testing.
  • Mapped test plan back to functional requirements for ensuring all the requirements are being included in the test cases.
  • Participated in all the meetings related to Sprint planning, daily stand up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.
Expected in 2004
Bachelor's: Computer Science
World University of Bangladesh - ,

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