proctor resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Professional Summary
Highly organized and detail-oriented individual with more than 5 years experience supplying thorough, organized administrative support to company President and CEO. In addition to being the office manager who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for in office clients as well as phone and website queries.
Skills
38 WPM typing speed
Professional phone etiquette
Excellent communication skills
Appointment setting
Accounting familiarity
Payroll
Invoice processing
Advanced clerical knowledge
Multi-line phone proficiency
Critical thinker
Spreadsheet management
Employee training and development
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Work History
Proctor, 09/2013 - Current South Carolina Job Board – Orangeburg, SC,
Interact with test takers who are taking online exams via the internet.
Communicate with test takers through web cam.
Assist with the identity authentication process, securing the testing area and monitor the test taker while they are completing the exam.
Crossed trained in other areas of support for technical assistance before and during the exam process.
Office Manager, 11/2004 - Current University Of Michigan – , ,
Worked directly with company President to achieve yearly sales goals and ensure staff was trained on new or changing tax laws.
Filed tax returns and prepared governmental reports in compliance with company standards, IRS and state tax code.
Met with an average of 30-50 clients per week consistently, resulting in a 93% client retention rate.
Trained new employees on accounting principles and company procedures.
Trained, coached and mentored staff to ensure smooth adoption of new software.
Crew Member, 04/2013 - Current Mister Carwash – Lake Mary, FL,
Great guest as they enter the establishment.
Maintain cleaning of the customer areas of the store and the assigned work area.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Ensure order accuracy by double checking items before providing to guest.
Helped with preparation, set-up, and service for catering events
Performed all transactions in a cordial, efficient and professional manner
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