private nanny resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Tenacious Nanny with a background in sales, customer service, and the creative and performing arts. I bring 12 years of comprehensive experience in all facets of caring for children between the ages of newborn and 15 years old. Proven to teach new skills and support childhood development. Exemplify proficiency in leadership with solid parental communication skills, conflict resolution, empathetic listening and negotiation skills. Children are the toughest customers I’ve ever faced.
Skills
Time Management
Active and Empathetic Listening
People Skills
First Aid/CPR
Conflict Resolution
Reliable and Trustworthy
Work Ethic
Friendly, Positive Attitude
Creative Thinking
Appointment Setting
Problem Solving
Teaching Empathy
Dependable and Responsible
Computer Use
Remote Collaboration
Good Decision Making
Microsoft Word, Google Teams, Zoom
Relationship Building
Critical Thinking
Sales Closing
Processing Payments
Product and Service Knowledge
Customer Needs Assessment
Effective Customer Upselling
Negotiation Tactics
Organizational Skills
Outgoing Personality
Superb Time Management
Sales Goals Attainment
Order Processing
Energetic Self-Starter
Customer Service Oriented
Written and Oral Communication Skills
POS System Operation
Dispute Mediation
Team Player Mentality
Reading Comprehension Skills
Attention to Detail
Persuasion and Overcoming Objections
Experience
09/2021 to CurrentPrivate NannyFulgent Genetics, Inc. | El Monte, CA,
Regulated children's schedules to balance rest, learning and play.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Followed routines to foster stability and structure in children's lives while parents were away.
Prepared nutritious meals, cleaned laundry and sanitized play areas.
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Documented and communicated daily reports outlining each child's daily activities.
Sparked creativity and imagination by teaching children new ideas each day.
Facilitated safe, caring and warm environment for children to stimulate development.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
10/2014 to 08/2021Private NannyAccel Entertainment, Inc. | Collinsville, IL,
Regulated children's schedules to balance rest, learning and play.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Followed routines to foster stability and structure in children's lives while parents were away.
Prepared nutritious meals, cleaned laundry and sanitized play areas.
Planned recreational activities to enhance physical development and explore stimulating exercises.
Posted parents' contact information and first responder phone numbers in case of emergency situations.
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Dropped off and picked up children from school and extracurricular commitments.
Monitored playtime to prevent overuse of technology, television, or other influences.
Documented and communicated daily reports outlining each child's daily activities.
Helped children discover enrichment activities to inspire imagination and creativity.
Sparked creativity and imagination by teaching children new ideas each day.
Facilitated safe, caring and warm environment for children to stimulate development.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Cooked nutritious meals to promote healthy diet and nutrition.
Assisted children with homework assignments and promoted cognitive problem-solving.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Transported children to and from school, extra-curricular activities and play-dates.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
05/1998 to 05/2000BaristaBitterroot Beanery | City, STATE,
Described menu items to customers and suggested products based on stated preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash register, collected payments and provided accurate change.
Arranged merchandise and built eye-catching displays to increase sales.
Weighed, grounded and packed coffee to prepare customer orders.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Memorized official and off-menu coffee and tea preparations.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Implemented recycling and compost programs to reduce trash waste and improve green footprint.
Followed health, safety and sanitation guidelines to pass state inspections.
Addressed and resolved customer concerns to maintain brand loyalty.
Established and adjusted ordering parameters to manage inventory.
Maintained calm demeanor during high-volume periods and special events.
Received and accurately processed customer payments.
Gave samples of popular coffee and tea blends to create sales opportunities.
Created complex, hand-crafted beverages based upon customer preferences.
Supported highest standards of conduct and service to support company reputation.
Wrapped, labeled and dated food items for sale.
Created signs and displays to advertise store products or events.
Utilized POS system to receive and process customer payments.
Stocked customer service stations with paper products or beverage preparation items.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Prepared and served hot or cold beverages.
Described menu items to customers and suggested appealing products.
Provided customers with product details, coffee blends and preparation descriptions.
04/1995 to 04/1998Outbound Sales RepresentativeEagle Satellite | City, STATE,
Called lead lists resulting from various marketing campaigns to achieve sales.
Maintained expert knowledge of client company products and services and equipped callers on team to successfully address [Number]% of customer questions.
Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
Refined and demonstrated excellent listening skills, asked probing questions, understood concerns and overcame objections.
Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
Established long-lasting relationships with new and existing customers through warm, personable and knowledgeable phone interactions.
Completed outbound sales calls to prospective customers.
Employed customer relationship management software to track and manage calls made by team members and to retain customer data.
Trained outbound callers to conduct successful outbound calls for telemarketing, sales, fundraising and surveys.
Led outbound calling team such that each team member met or exceeded sales targets.
Expanded bottom-line profit opportunities, cold-calling and following up with leads to secure new revenue.
Followed up on sales leads through outbound calling.
Maintained tact and decorum with agitated or dissatisfied customers.
Provided timely, courteous and knowledgeable responses to information requests.
Developed new leads each day at or above quotas.
Documented sales call data in company software.
Achieved established sales targets by generating new customer accounts.
Education and Training
Expected in 05/1992 to to High School Diploma | Stevensville High School, Stevensville, MTGPA: Status -
Expected in to to | Theater ArtsThe University of Montana, Missoula, MTGPA: Status -
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