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Primary Advocate Resume Example

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PRIMARY ADVOCATE
Summary

Results-focused Behavioral Health professional with strengths in team building, organization and out side the box thinking. Proactive leader with strengths in communication and collaboration. Proficient in managing scheduling and maintaining a healthy work culture to promote growth in not only each individual served but staff as well. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Team building
  • Paperwork and reporting
  • Crisis tactics
  • Safe environment planning
  • Cleaning tasks
  • Program coordination
  • Report writing
  • Innovative
Experience
Primary Advocate, Community Support Services Of Missouri, January 2019-CurrentJoplin, MT
  • Completed reports, paperwork and documentation accurately and on time.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Trained newly hired employees through on the job training and behavioral in house training and created training manual for all TISL and BISL Primaries to use as reference guide.
  • Created a new scheduling system (OneDrive) to provide a more efficient system for Advocates, Primary Advocates, and Coordinators to access at all times.
Coordinator, Parity Services, June 2018-January 2019Joplin, MO
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Maintained all client and employee areas in good working order and with adequate supplies.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Cultivated relationships with patients and guardians discussing ways to help improve overall health while alleviating self-harm practices.
  • Developed policies to align procedures with ISL home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Supervised team of support staff and house supervisors.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Participated in plan meetings with case managers, guardians, and other team members to discuss information regarding individuals, changes in plans, and many other topics.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Youth Counselor, Clarinda Academy, August 2017-June 2018Clarinda, IA
  • Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
  • Collaborated with counselors and parents to report youth behavior and progress.
  • Advised children and helped to foster improved levels of self-worth, confidence, and independence.
  • Monitored and cared for youth in carefully controlled environment to promote safety.
  • Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Provided homework assistance to youth residents, helped prepare for tests and signed off on projects and assignments.
  • Communicated with challenged and troubled children in effort to exact positive impact and influence.
  • Reminded youngsters to diffuse anger-fueled situations by communicating effectively and talking about problems instead of lashing out.
  • Supervised youth group members to maintain organized and safe environment.
  • Mentored children and offered empowering leadership during targeted training and coping skill activities.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
  • Kept all information confidential except in cases pertaining to abuse, neglect or threats.
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Interacted with other youth counselor staff and external resources such as school or community personnel.
Behavioral Support Technician, Arc Of The Ozarks, July 2015-August 2017Joplin, Missouri
  • Identified treatment goals based on individual diagnosis and history.
  • Maintained positive, compassionate and respectful environment for individuals to feel safe.
  • Interacted and worked closely with children, guardians and case managers to better understand and resolve specific youth life issues.
  • Evaluated home environments of clients in effort to understand how it shaped overall behavior and thinking.
  • Conferred with clients to discuss options and goals for various services.
  • Communicated with clients to verify planned attendance for meetings and activities.
  • Encouraged and motivated clients to set, plan, and reach personal and professional goals.
  • Collaborates with team members and other personnel to promote client success.
  • Drafted individual reports and maintained case files in alignment with company policies and privacy guidelines.
  • Cultivated trusting rapport with clients to build sustainable connections.
  • Developed relationships with community referral sources.
  • Collaborated with social workers to support patients.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Recommended improved life choices to enhance client outcomes.
  • Evaluated patient behavior and reported changes to the individual's team.
  • Communicated with parents and guardians on ongoing basis including face-to-face meetings, emails and phone calls.
  • Met with supervisor every week to discuss case challenges and brainstorm issue resolution strategies.
Education and Training
Bachelor of SciencePsychology, , , Pittsburg State University, , PittsburgKSExpected in December 2020
  • 3.2 GPA
  • Emphasizing in Developmental Disabilities
  • Will graduate December of 2020
  • Research on the impacts of fostering and adopting on individuals based on functioning level. Presenting at American Psychological Association Summer of 2021.
Associate of ScienceGeneral Studies, , , Crowder College, , NeoshoMOMay 2019
  • 3.5 GPA
Certificate of Completion And License Fire Fighter 1 & 2 And EMT, , , Missouri Southern State University, , JoplinMOMay 2016
Some College (No Degree)Sports Management, , Bacone College, MuskogeeOK
High School DiplomaJoplin High School, , JoplinMOMay 2013
Certifications
  • First aid and CPR certified
  • Mandt Certified
  • Abuse and Neglect Certified
  • PCM Certified
  • Med Aid 1 Certified
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Resume Overview

Companies Worked For:

  • Community Support Services Of Missouri
  • Parity Services
  • Clarinda Academy
  • Arc Of The Ozarks

School Attended

  • Pittsburg State University
  • Crowder College
  • Missouri Southern State University
  • Bacone College
  • Joplin High School

Job Titles Held:

  • Primary Advocate
  • Coordinator
  • Youth Counselor
  • Behavioral Support Technician

Degrees

  • Bachelor of Science
    Associate of Science
    Certificate of Completion And License
    Some College (No Degree)
    High School Diploma

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