primary advocate resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Results-focused Behavioral Health professional with strengths in team building, organization and out side the box thinking. Proactive leader with strengths in communication and collaboration. Proficient in managing scheduling and maintaining a healthy work culture to promote growth in not only each individual served but staff as well. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Team building
Paperwork and reporting
Crisis tactics
Safe environment planning
Cleaning tasks
Program coordination
Report writing
Innovative
Experience
01/2019 to CurrentPrimary AdvocateVerisk Analytics | Greenville, NC,
Completed reports, paperwork and documentation accurately and on time.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Trained newly hired employees through on the job training and behavioral in house training and created training manual for all TISL and BISL Primaries to use as reference guide.
Created a new scheduling system (OneDrive) to provide a more efficient system for Advocates, Primary Advocates, and Coordinators to access at all times.
06/2018 to 01/2019CoordinatorUniversal Health Services | Mount Holly, NJ,
Followed standard admissions procedures and documentation requirements for all client intakes.
Maintained all client and employee areas in good working order and with adequate supplies.
Documented behavioral incidents thoroughly to keep accurate records.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
Cultivated relationships with patients and guardians discussing ways to help improve overall health while alleviating self-harm practices.
Developed policies to align procedures with ISL home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Created and implemented policies and procedures for effective pharmacy management.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Communicated with patients with compassion while keeping medical information private.
Supervised team of support staff and house supervisors.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Participated in plan meetings with case managers, guardians, and other team members to discuss information regarding individuals, changes in plans, and many other topics.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
08/2017 to 06/2018Youth CounselorClarinda Academy | City, STATE,
Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
Collaborated with counselors and parents to report youth behavior and progress.
Advised children and helped to foster improved levels of self-worth, confidence, and independence.
Monitored and cared for youth in carefully controlled environment to promote safety.
Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.
Monitored behavior in individual and group sessions and intervened when necessary.
Provided homework assistance to youth residents, helped prepare for tests and signed off on projects and assignments.
Communicated with challenged and troubled children in effort to exact positive impact and influence.
Reminded youngsters to diffuse anger-fueled situations by communicating effectively and talking about problems instead of lashing out.
Supervised youth group members to maintain organized and safe environment.
Mentored children and offered empowering leadership during targeted training and coping skill activities.
Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
Organized treatment projects that focused on problem solving skills and creative thinking.
Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
Kept all information confidential except in cases pertaining to abuse, neglect or threats.
Provided counseling for relapse prevention, social issues and mental health problems.
Interacted with other youth counselor staff and external resources such as school or community personnel.
07/2015 to 08/2017Behavioral Support TechnicianArc Of The Ozarks | City, STATE,
Identified treatment goals based on individual diagnosis and history.
Maintained positive, compassionate and respectful environment for individuals to feel safe.
Interacted and worked closely with children, guardians and case managers to better understand and resolve specific youth life issues.
Evaluated home environments of clients in effort to understand how it shaped overall behavior and thinking.
Conferred with clients to discuss options and goals for various services.
Communicated with clients to verify planned attendance for meetings and activities.
Encouraged and motivated clients to set, plan, and reach personal and professional goals.
Collaborates with team members and other personnel to promote client success.
Drafted individual reports and maintained case files in alignment with company policies and privacy guidelines.
Cultivated trusting rapport with clients to build sustainable connections.
Developed relationships with community referral sources.
Collaborated with social workers to support patients.
Observed safety protocols to minimize accidents and spread of disease.
Recommended improved life choices to enhance client outcomes.
Evaluated patient behavior and reported changes to the individual's team.
Communicated with parents and guardians on ongoing basis including face-to-face meetings, emails and phone calls.
Met with supervisor every week to discuss case challenges and brainstorm issue resolution strategies.
Education and Training
Expected in 12/2020 to to Bachelor of Science | PsychologyPittsburg State University, Pittsburg, KSGPA: Status -
3.2 GPA
Emphasizing in Developmental Disabilities
Will graduate December of 2020
Research on the impacts of fostering and adopting on individuals based on functioning level. Presenting at American Psychological Association Summer of 2021.
Expected in 05/2019 to to Associate of Science | General StudiesCrowder College, Neosho, MOGPA: Status -
3.5 GPA
Expected in 05/2016 to to Certificate of Completion And License | Fire Fighter 1 & 2 And EMTMissouri Southern State University, Joplin, MOGPA: Status -
Expected in to to | Sports ManagementBacone College, Muskogee, OKGPA: Status -
Expected in 05/2013 to to High School Diploma | Joplin High School, Joplin, MOGPA: Status -
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