PMR Resume Example
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PMR
Summary
Service-driven professional with 5 years background in Medical coding. Personable and reliable desiring opportunity to use coding and billing in busy environment.
Skills
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Experience
January 2020 to Current
Mills Fleet FarmClintonville , WIPMR
- Operated mail processing equipment and manually sorted mail.
- Collected rent for over 20 post office boxes and kept detailed records using [Software].
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
August 2019 to Current
BrenntagElmendorf , TXCashier
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Learned roles of other departments to provide coverage and keep store operational.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Maintained work area in clean and neat manner.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Read weekly sales inserts and monitored price changes.
- Helped customers find specific products, answering questions and offering advice.
- Processed returned items in accordance with store policy.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Worked closely with front-end staff to assist customers.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Increased sales [Number]% by suggesting specific purchases to customers and [Action].
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
- Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed customer payments quickly and returned exact change and receipts.
- Assisted customers with account updates, new service additions and promotional offers.
- Assisted customers with account updates, new service additions and promotional offers.
- Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts curren
June 2020 to July 2020
Tracy Family PracticeCity , STATEAR Clerk
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Reconciled monthly checks for accurate bank statement distribution.
- Streamlined day-to-day office processes to meet long-term goals.
- Logged all requests for medical records into spreadsheets.
- Pulled patient records and transferred information to appropriate parties.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Set up patient charts and documented information in various company software.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Handled all delegated tasks, including medical codingand bbilling.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
June 2020 to July 2020
Baptist Health Medical CenterCity , STATEMedical Billing Coder
- Verified record copies before handing each over to check for and remove unnecessary details.
- Accurately assigned codes using software and official print copy of code book.
- Specified service dates by assigning occurrence codes, span codes and date information.
- Tracked and assessed accounts on Discharged Not Final Coded (DFNC) report.
- Assigned value codes and modifiers to provide specific information for services provided.
- Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Responded to coding questions from callers and other internal departments.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Collaborated with billing team to confirm no additional diagnosis codes available for LCD and NCD coverage.
- Communicated with insurance companies to provide patient information.
- Entered charge rationale in patient account notes.
Education and Training
May 1999
Phillips Community College of The University of Arkansas
CityOffice Technology/Medical
Associate of Applied Science
CityOffice Technology/Medical
Associate of Applied Science
May 1988
Gillett High School
City
High School Diploma
City
High School Diploma
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Resume Overview
School Attended
- Phillips Community College of The University of Arkansas
- Gillett High School
Job Titles Held:
- PMR
- Cashier
- AR Clerk
- Medical Billing Coder
Degrees
- Office Technology/Medical Associate of Applied Science
High School Diploma
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