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Plumber Resume Example

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PLUMBER
Summary

I can speak some Spanish and German. I have always strived to maintain good customer relationships and to provide the best service possible. I am

motivated and willing to work long hours to accomplish business goals. I have open availability and will always call with enough time if there is a problem or if I am running late.

Skills
  • ANSI, ASME and PFI codes knowledge
  • ISO drawing interpretation
  • Quality production
  • Drainage systems repair
  • MS Office proficient
  • Time management
  • Basic math aptitude
  • Customer service
  • MS Office
  • Inventory management
  • Relationship development
  • Invoice generation
  • Supervision
  • Organization
  • Problem resolution
  • Communications
  • Administrative support
  • Business operations
  • Project organization
Experience
11/2019 to Current
PlumberSelf Employed － Charleston , SC
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Cleaned drains and plumbing fixtures using such tools as [Type] and [Type] and removed clogs.
  • Prepared project bids, including parts, labor and equipment needed for each project.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Created and submitted daily reports on progress of all plumbing projects.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Installed and repaired gas lines and hot and cold water lines.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Assisted craft workers from other trades and shops on variety of projects, including [Type] and [Type].
  • Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
  • Used [Type] and [Type] power tools to create assemblies and sub-assemblies.
  • Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
  • Completed walkthroughs of all completed systems to verify [Location] code was followed.
  • Responded quickly, typically within [Timeframe] to emergency situations and calls.
  • Maintained tools and equipment to keep all supplies in excellent working condition.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Followed relevant codes, regulations and safety techniques.
  • Cut and beveled piping using cutting torches, saws and threading machines.
05/2019 to 09/2019
Sporting Goods Sales AssociateWalmart － Charleston , SC
  • Suggested warranties for fragile or expensive products to improve profit.
  • Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
  • Examined large denomination bills for counterfeiting to prevent fraud.
  • Welcomed guests and asked open-ended questions to best determine optimal product choices.
  • Performed daily examinations of store to restock rapidly selling items and goods.
  • Completed customers' purchases by processing credit and payment cards and placing items in bags.
  • Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
  • Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
  • Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
  • Engaged with customers upon entering to satisfy quick questions and locate products.
  • Pushed, lifted and pulled bins weighing over [Number] pounds using proper techniques to avoid injury and item damage.
  • Investigated inventory system to check for specific items or specialty products.
  • Explained to customers the benefits of certain types of equipment and apparel and discussed product features.
  • Requested specialty items or niche sporting goods to drive sales and improve rapport.
  • Negotiated and closed deals with minimal oversight.
  • Resolved customer issues and offered continual support throughout sales, delivery and [Type] processes.
  • Maintained accuracy for all inventory, sales and customer records over [Timeframe].
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Championed contact management system launch to achieve 100% client organization.
  • Planned and followed through with inventory management for each store.
  • Increased number of return customers by [Number]% through effective problem solving and conflict resolution.
  • Learned customer needs and desires to suggest specific product options.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Introduced customers to new offerings and updated accounts.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Presented clients with estimates to quote pricing, outline terms and include [Type] information.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Cross-sold additional products and services to purchasing customers.
  • Raised productivity by [Number]% by working closely with cross-functional team members.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Created and implemented store displays, promoting sales and growth.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
03/2018 to 04/2019
Commercial Sales Delivery DriverAutoZone － Charleston , SC
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new [Type] opportunities.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Delivered [Product or Service] to customer locations.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
03/2017 to 03/2018
Commercial Parts Delivery DriverAdvance Auto Parts － Mount Pleasant , SC
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Went [Number] days operating motor vehicles without accident.
  • Loaded and unloaded [Number] trailers each day.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Handled all delegated tasks, including [Task] and [Task].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Learned [Task] and [Task] to support office needs.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Delivered [Product or Service] to customer locations.
Education and Training
Some College (No Degree): Culinary Arts/Hospitality Trident Technical College － Charleston, SC
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Resume Overview

Companies Worked For:

  • Self Employed
  • Walmart
  • AutoZone
  • Advance Auto Parts

School Attended

  • Trident Technical College

Job Titles Held:

  • Plumber
  • Sporting Goods Sales Associate
  • Commercial Sales Delivery Driver
  • Commercial Parts Delivery Driver

Degrees

  • Some College (No Degree) : Culinary Arts/Hospitality

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