plumber resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I can speak some Spanish and German. I have always strived to maintain good customer relationships and to provide the best service possible. I am
motivated and willing to work long hours to accomplish business goals. I have open availability and will always call with enough time if there is a problem or if I am running late.
Skills
ANSI, ASME and PFI codes knowledge
ISO drawing interpretation
Quality production
Drainage systems repair
MS Office proficient
Time management
Basic math aptitude
Customer service
MS Office
Inventory management
Relationship development
Invoice generation
Supervision
Organization
Problem resolution
Communications
Administrative support
Business operations
Project organization
Experience
11/2019 to Current
PlumberEmcor Group, Inc. – Fort Lauderdale, FL,
Performed emergency on-call work hours during evening, weekends and some holidays.
Cleaned drains and plumbing fixtures using such tools as [Type] and [Type] and removed clogs.
Prepared project bids, including parts, labor and equipment needed for each project.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Created and submitted daily reports on progress of all plumbing projects.
Installed and replaced water heaters, drain pipes and water supply lines.
Installed and repaired gas lines and hot and cold water lines.
Performed pipe fabrication, installation and fitting according to proper specifications.
Assisted craft workers from other trades and shops on variety of projects, including [Type] and [Type].
Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
Used [Type] and [Type] power tools to create assemblies and sub-assemblies.
Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
Completed walkthroughs of all completed systems to verify [Location] code was followed.
Responded quickly, typically within [Timeframe] to emergency situations and calls.
Maintained tools and equipment to keep all supplies in excellent working condition.
Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Followed relevant codes, regulations and safety techniques.
Cut and beveled piping using cutting torches, saws and threading machines.
05/2019 to 09/2019
Sporting Goods Sales AssociateBlain Supply, Inc. – Woodstock, IL,
Suggested warranties for fragile or expensive products to improve profit.
Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
Examined large denomination bills for counterfeiting to prevent fraud.
Welcomed guests and asked open-ended questions to best determine optimal product choices.
Performed daily examinations of store to restock rapidly selling items and goods.
Completed customers' purchases by processing credit and payment cards and placing items in bags.
Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
Engaged with customers upon entering to satisfy quick questions and locate products.
Pushed, lifted and pulled bins weighing over [Number] pounds using proper techniques to avoid injury and item damage.
Investigated inventory system to check for specific items or specialty products.
Explained to customers the benefits of certain types of equipment and apparel and discussed product features.
Requested specialty items or niche sporting goods to drive sales and improve rapport.
Negotiated and closed deals with minimal oversight.
Resolved customer issues and offered continual support throughout sales, delivery and [Type] processes.
Maintained accuracy for all inventory, sales and customer records over [Timeframe].
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Championed contact management system launch to achieve 100% client organization.
Planned and followed through with inventory management for each store.
Increased number of return customers by [Number]% through effective problem solving and conflict resolution.
Learned customer needs and desires to suggest specific product options.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Introduced customers to new offerings and updated accounts.
Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Presented clients with estimates to quote pricing, outline terms and include [Type] information.
Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Cross-sold additional products and services to purchasing customers.
Raised productivity by [Number]% by working closely with cross-functional team members.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Implemented consultative sales techniques to generate revenues and exceed sales targets.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Ensured effective customer communication to maintain customer satisfaction and loyalty.
Answered customers' questions and addressed problems and complaints in person and via phone.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Recommended accessories and delivered details regarding latest promotions to increase sales.
Created and implemented store displays, promoting sales and growth.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
03/2018 to 04/2019
Commercial Sales Delivery DriverWaste Management – Danville, IN,
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated with others to discuss new [Type] opportunities.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved customer satisfaction by finding creative solutions to problems.
Delivered [Product or Service] to customer locations.
Maintained updated [Type] knowledge through [Task] and [Task].
Handled all delegated tasks, including [Task] and [Task].
Improved operations by working with team members and customers to find workable solutions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
03/2017 to 03/2018
Commercial Parts Delivery DriverAdvance Auto Parts – City, STATE,
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Contacted customers prior to delivery to coordinate delivery times.
Went [Number] days operating motor vehicles without accident.
Loaded and unloaded [Number] trailers each day.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
Obtained signatures needed to complete and process all paperwork efficiently.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
Exceeded productivity goals by [Number]% through effective routing and planning.
Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Maintained updated [Type] knowledge through [Task] and [Task].
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Handled all delegated tasks, including [Task] and [Task].
Improved customer satisfaction by finding creative solutions to problems.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Learned [Task] and [Task] to support office needs.
Answered [Number] calls per [Timeframe] to answer customer questions.
Delivered [Product or Service] to customer locations.
Education and Training
Expected in to to
: Culinary Arts/Hospitality Trident Technical College - Charleston, SC GPA: Status -
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