Plumber Resume Example
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PLUMBER
Summary
I can speak some Spanish and German. I have always strived to maintain good customer relationships and to provide the best service possible. I am
motivated and willing to work long hours to accomplish business goals. I have open availability and will always call with enough time if there is a problem or if I am running late.
Skills
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Experience
11/2019 to Current
PlumberEmcor Group, Inc. － Fort Lauderdale , FL
- Performed emergency on-call work hours during evening, weekends and some holidays.
- Cleaned drains and plumbing fixtures using such tools as [Type] and [Type] and removed clogs.
- Prepared project bids, including parts, labor and equipment needed for each project.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Created and submitted daily reports on progress of all plumbing projects.
- Installed and replaced water heaters, drain pipes and water supply lines.
- Installed and repaired gas lines and hot and cold water lines.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Assisted craft workers from other trades and shops on variety of projects, including [Type] and [Type].
- Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
- Used [Type] and [Type] power tools to create assemblies and sub-assemblies.
- Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
- Completed walkthroughs of all completed systems to verify [Location] code was followed.
- Responded quickly, typically within [Timeframe] to emergency situations and calls.
- Maintained tools and equipment to keep all supplies in excellent working condition.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Followed relevant codes, regulations and safety techniques.
- Cut and beveled piping using cutting torches, saws and threading machines.
05/2019 to 09/2019
Sporting Goods Sales AssociateBlain Supply, Inc. － Woodstock , IL
- Suggested warranties for fragile or expensive products to improve profit.
- Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
- Examined large denomination bills for counterfeiting to prevent fraud.
- Welcomed guests and asked open-ended questions to best determine optimal product choices.
- Performed daily examinations of store to restock rapidly selling items and goods.
- Completed customers' purchases by processing credit and payment cards and placing items in bags.
- Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
- Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
- Established long-term customer relationships by assisting shoppers with friendly and helpful demeanor.
- Engaged with customers upon entering to satisfy quick questions and locate products.
- Pushed, lifted and pulled bins weighing over [Number] pounds using proper techniques to avoid injury and item damage.
- Investigated inventory system to check for specific items or specialty products.
- Explained to customers the benefits of certain types of equipment and apparel and discussed product features.
- Requested specialty items or niche sporting goods to drive sales and improve rapport.
- Negotiated and closed deals with minimal oversight.
- Resolved customer issues and offered continual support throughout sales, delivery and [Type] processes.
- Maintained accuracy for all inventory, sales and customer records over [Timeframe].
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
- Championed contact management system launch to achieve 100% client organization.
- Planned and followed through with inventory management for each store.
- Increased number of return customers by [Number]% through effective problem solving and conflict resolution.
- Learned customer needs and desires to suggest specific product options.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Introduced customers to new offerings and updated accounts.
- Provided accurate and detailed quotes for customers to maintain customer satisfaction.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
- Presented clients with estimates to quote pricing, outline terms and include [Type] information.
- Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Cross-sold additional products and services to purchasing customers.
- Raised productivity by [Number]% by working closely with cross-functional team members.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Ensured effective customer communication to maintain customer satisfaction and loyalty.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Recommended accessories and delivered details regarding latest promotions to increase sales.
- Created and implemented store displays, promoting sales and growth.
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
03/2018 to 04/2019
Commercial Sales Delivery DriverWaste Management － Danville , IN
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new [Type] opportunities.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Improved customer satisfaction by finding creative solutions to problems.
- Delivered [Product or Service] to customer locations.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Handled all delegated tasks, including [Task] and [Task].
- Improved operations by working with team members and customers to find workable solutions.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
03/2017 to 03/2018
Commercial Parts Delivery DriverAdvance Auto Parts － City , STATE
- Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
- Contacted customers prior to delivery to coordinate delivery times.
- Went [Number] days operating motor vehicles without accident.
- Loaded and unloaded [Number] trailers each day.
- Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
- Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
- Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
- Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
- Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
- Exceeded productivity goals by [Number]% through effective routing and planning.
- Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Handled all delegated tasks, including [Task] and [Task].
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Learned [Task] and [Task] to support office needs.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Delivered [Product or Service] to customer locations.
Education and Training
Some College (No Degree): Culinary Arts/Hospitality Trident Technical College － City, State
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Resume Overview
School Attended
- Trident Technical College
Job Titles Held:
- Plumber
- Sporting Goods Sales Associate
- Commercial Sales Delivery Driver
- Commercial Parts Delivery Driver
Degrees
- Some College (No Degree) : Culinary Arts/Hospitality
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