Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized and efficient in keeping supplies stocked and equipment sterilized for use. Enthusiastic care giver motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Skilled PCA offering demonstrated expertise in patient support developed over 6 years of healthcare experience. Proficient in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Skills
Medical chart documentation
Physical therapy administration
Appointment setting
First Aid/CPR
MS Office
Orthopedic equipment
Problem resolution
Communications
Goal Setting
Medical terminology
Scheduling
Multitasking ability
Organizational skills
Relationship building
Recording vital signs
Data Entry
Measuring bodily fluids
Inpatient care
Dementia and Alzheimer's knowledge
Transporting patients
Outpatient care
Responding to emergencies
Patient Assessments
Simple Dressings
Medical Billing and Coding
Patient Scheduling
Phlebotomy
Emergency room procedures
Work History
07/2017 to 11/2018PCTCommon Spirit | Tacoma, WA,
Decontaminated all equipment, instruments, and supplies and cleaned and stocked carts, rooms, and changed linen, as required.
Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
Maintained excellent attendance record, consistently arriving to work on time.
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Accurately documented all elements of daily assessments, including vitals, ambulatory requirements and I&Os.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Supported patient admissions, discharges and transfers to promote team efficiency.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Organized and maintained general supply storage areas.
Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
Answered telephone calls to field inquiries from clients and various other callers seeking information.
06/2015 to 07/2017PCAEastern Connecticut Health Network | Watertown, CT,
Documented vitals, behaviors and medications in client medical records.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Maintained appropriate filing of personal and professional documentation.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Entrusted to handle confidential and sensitive situations in professional matter.
06/2015 to 07/2017PCA, Billing and Coder, ReceptionistHelen Keller Hospital | City, STATE,
Scheduled patients in Medical Manager System.
Researched and followed up on denied insurance claims.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
Assisted patients by determining financial assistance available and setting up payment plans.
Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
Communicated with insurance providers to resolve any denied claims and resubmit.
Collected payments and applied to patient accounts.
Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Verified proper ICD-9 coding on claims.
Coordinated front office duties, including customer service, patient scheduling and billing.
Organized paperwork such as charts and reports for office and patient needs.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Education
Expected in 05/2015 to to High School Diploma | Lawrence County High School, Moulton, ALGPA: Status -
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