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PCT Resume Example

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PCT
Professional Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training. Motivated to learn, grow and excel.

Skills
  • Patient services
  • Direct Patient Care
  • Cleaning requirements
  • Infection Control Policies
  • Safety awareness
  • Skill-building exercises
  • Self-help skills development
  • Observing Responses
  • Companionship and Emotional Support
  • Responding to emergencies
  • Feeding assistance expert
  • Patient Assessments
  • Adaptable
  • Workflow planning
  • Team Bonding
  • Scheduling
  • Clerical support
  • Relationship building
  • Budgeting
  • Organizational skills
  • Feeding assistance
  • Group leadership
  • Dietary requirements
  • Activity Planning
  • Developmental assessments
  • Safety planning
  • Supporting Personal Needs
  • Documenting Behaviors
  • Bathing
  • Patient-focused care
  • Compassionate caregiver
  • Compassionate
  • Efficient and reliable team player
  • Excellent multi-tasking ability
  • Sorting and labeling
  • Friendly nature
  • Technical Support
  • Performance improvement
  • Clear oral/written communication
Work History
PCT, 04/2016 to Current
Company Name – City, State
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Documented observations and baseline measurements in medical records.
  • Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
Retail Sales Consultant, 09/2014 to 05/2015
Company Name – City, State
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Answered customer questions regarding merchandise and pricing.
  • Determined solutions for clients promptly and professionally.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
PCT, 06/2012 to 08/2014
Company Name – City, State
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Transported elderly patients to and from facilities and performed essential ambulatory care.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Documented observations and baseline measurements in medical records.
  • Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
Education
Diploma: 05/2009
Skyline High School - City
Child Development, 08/2020
Wallace State Community College - Hanceville - City, State
CNA Certificate: 06/2012
Clovis Community College - City, State
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Resume Overview

School Attended

  • Skyline High School
  • Wallace State Community College - Hanceville
  • Clovis Community College

Job Titles Held:

  • PCT
  • Retail Sales Consultant

Degrees

  • Diploma : 05/2009
    Child Development , 08/2020
    CNA Certificate : 06/2012

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