Immensely talented and skillful Gaming Dealer with a knowledgeable background controlling and distributing cards to players in designated game in accordance with the applicable controls, regulations, policies and procedures.
Highlights
Customer service-oriented
Cash handling processes and procedures
Player development
Gaming rules
Relationship selling
Conflict resolution techniques
Accomplishments
Strong knowledge of a 24-hour, 7 day a week operation
Profound skill in solving practical problems and dealing with situations where only limited standardization exists.
3 years experience on and off the strip
Excellent organizational, communication and interpersonal skills.
Proven ability to work nights, weekends and holidays as required.
Solid skill in identifying and resolving administrative problems under pressure conditions.
Experience
Planet Hollywood Resort & CasinoJuly 2015 to December 2016Party Pit Dealer Las Vegas, NV
Responsible for dealing the game of blackjack and others in accordance with gaming policies and procedures, including shuffling cards, placement of bets, correct setting of hands, king up cards, make change, etc.·
Arrive as designated work station and relive dealer on time ensuring the Table Games Floor Supervisor's field of vision is not blocked when going in or coming off the game.
Greet all customers immediately with a friendly and sincere welcome; remain calm and attentive, especially during heavy casino activity.
Demonstrate attentiveness while dealing the game with cards, placement of cards on layout and dealing with customers to ensure protection of the game and maximize the company's assets
Acknowledge known and repeat players in a polite, courteous and professional manner.
Golden GateFebruary 2013 to December 2015Dancing Dealer Las Vegas, NV
Educated customers on game rules and mathematical probabilities of various wagers.
Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Took and paid bets and retrieved cards.
Inspected cards and equipment to be used in games to verify proper functioning.
Education
Magnolia High School2008High School DiplomaAnaheim, CA, USA
