paralegal resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Professional Summary
Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Known for exercising discretion and maintaining confidentiality. Familiar with a variety of computer applications (Word, Excel, PowerPoint, West Law, Lexus Nexus, Abacus, Complementor). Maintained and processed client records, files and legal documents in a highly organized, efficient and precise manner with a demonstrated commitment to excellence. Fourteen(14) years of experience in a professional Law Firm environment providing top-notch assistance to attorneys and lawyers by possessing excellent analytical and problem-solving skills with exceptional knowledge of legal terminology seeking to relocate to continually improve and extend my personal skills and knowledge to attain increased responsibility and opportunities for further professional growth.
Skills
Content
Clients
Documentation
Financial
Forms
Legal documents
Medical Billing
Notary Public
Sales
Settlements
Proficient in MS Office
Credit disputes
Confidentiality
Financial and estate planning
Administrative support
Negotiation
Reporting and documentation
Document preparation
Team Leadership
Employee training
Schedule Coordination
Document filing
Legal jargon knowledge
Case Management
Work History
Paralegal, 08/2006 - 01/2018 Cdw – Madison, WI,
12205 (Notary Public - November 2010)
Report to eleven Attorneys with broad range responsibilities that encompass the timely and complex preparation of Settlement agreements and cases
Liaison between attorneys and clients
Ensure open lines of communication and satisfaction of deadlines through execution of dated correspondence
Maintaining and processing client records, files and legal documents in a highly organized, efficient and precise manner with a staff of five
Collaborated with Collections, Medical Billing, Pharmaceutical providers and Financial Institutions regarding clients matters
Ensure open lines of communication and satisfaction of deadlines through execution of dated correspondence
Liaison between attorneys and clients
Maintaining and preparing content specific case files for attorneys reflecting supporting forms, documentation, and photographs to use during Court proceedings
Maintained ongoing communication with attorneys and clients from point of referral to facilitating and expediting case settlements to monetary awards
Accurately handled data entry for clients into company-based software
Developed and managed settlement cases until completion with the guidance of attorneys
Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients
Developed relationships among lawyers to facilitate knowledge-sharing and expertise
Conferred with clients and other involved parties to gather and track case information
Reduced project lags by coaching staff on best practices and company processes
Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers
Created weekly, monthly and quarterly expense reports, including employee success and revenue reports
Supervised appointment scheduling for 2 attorneys and made adjustments and changes through Complementor application
Trained and managed 6 employees in best practices and protocols to realize maximum productivity
Assisted with client settlement interviews taking meticulous notes for inclusion in reports
Answered/Returned all client calls within a 24 hours time frame to respond to inquiries, using open-ended questioning skills to attain applicable information
Drafted correspondence and settlement documentation and disseminated materials to appropriate parties
Communicated pertinent information to clients via phone, email and mail
Conducted detailed client intakes and entered information into company database
Adhered to privacy laws to avert possible information breaches and protect client data
Paralegal, 09/2005 - 07/2006 Cdw – San Diego, CA,
Report to five Attorneys with broad range responsibilities
Liaison between attorneys and clients
Ensure open lines of communication and satisfaction of deadlines through execution of dated correspondence
Maintaining and processing client records, files and legal documents in a highly organized, efficient and precise manner
Accurately handled data entry clients into company-based software
Server, 07/1989 - 10/1996 Stan Clark Companies – Tulsa, OK,
Greeting and assisting customers to their tables
Inform customers of daily specials
Present menus to patrons and answer questions about menu items, making recommendations upon request
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
Prepare checks that itemize and total meal costs and sales taxes
Stock service areas with supplies such as coffee, food, tableware, and linens
Education
Bachelor of Science: Legal Studies, Expected in 2003 - Sage College - Albany, NY GPA: Status -
Associate of Science: Science, Expected in 2002 - Maria College - Albany, NY GPA: Status -
High School Diploma: , Expected in 1984 - Linton High School - Schenectady, NY, GPA: Status -
Accomplishments
Strong written and communication skills.
Detail oriented; adherence to deadlines and budgets.
Ensure open lines of communication and satisfaction of deadlines through execution of dated correspondence and filings.
Promoted to Senior Paralegal after 6 years of employment.
Managed more than 1000 client caseloads.
Documented and resolved workers compensation claims which lead to Section 32 Settlements.
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