LiveCareer-Resume

oas intermediate resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Profile
Dedicated and focused team member who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and hardworking with the drive to succeed.
Qualifications

Proficient in Word Processing

Professional Customer Service

Data Entry

Dedicated Team Player

Self-directed

Resourceful

Time management

Attention to detail

Professional Experience


Administrative Support
  • Experienced in presenting, editing and preparing documents and presentations in Microsoft Word, Excel, PowerPoint (Outlook and Sharepoint)
  • Coordinated meetings, appointments, training, and support supervisors on daily priorities and needs
  • Experience with Survey Gizmo
  • Independently utilized departments and contacts to efficiently resolve problems 
  • Led multi-region seminars to hire and onboard new employees
  • Simultaneously managed projects and deadlines for staff

Management

  • Developed new employee procedures and videos to onboard new and current employees
  • Led and advised teachers schedules, tasks and procedures
  • Supported and led multiple departments, managing critical company and client information
  • Organized and managed year end events for 1000 clients
  • Conducted employee reviews and reported to Program Director on employee satisfaction

Customer Service

  • Played an instrumental role in increasing customers by 40% over 4 years
  • Monitored all incoming communication, ensuring customer satisfaction
  • Researched, calmed and rapidly resolved client conflicts to prevent loss


Work Experience
OAS Intermediate, 10/2016 to Current
East Baton Rouge Parish School BoardBaton Rouge, LA,
Supporting a team of eight specialists through general office needs, financial data entry and research, word processing, and creating/editing detailed documents.
Office Manager/Lead Teacher, 06/2002 to 10/2016
Hovland Conservatory Of MusicCity, STATE,

Responsible for assisting CEO and Program director, creating and editing presentations and documents. Managed office staff, coordinated and led meetings, delegated duties and training. Hired, trained and managed employees in multi-state locations

Classroom Teacher, 08/2002 to 04/2012
MacPhail Center For MusicCity, STATE,

Classroom teacher for groups of 5-7 students, managing lesson plans in a creative environment

Education
Bachelor of Arts: Music, Expected in 2000 to Augustana College - Sioux Falls, South Dakota
GPA:
Status -
Associate of Arts: , Expected in 1998 to Waldorf College - Forest City, Iowa
GPA:
Status -

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Resume Overview

School Attended

  • Augustana College
  • Waldorf College

Job Titles Held:

  • OAS Intermediate
  • Office Manager/Lead Teacher
  • Classroom Teacher

Degrees

  • Bachelor of Arts
  • Associate of Arts

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