Responsible for inviting visitors into our nigt clubs and lounges
Take Visitors to and from clubs
Make limo reservations for clients
Reserve bottle service for guest
Always professional and courteous at all times
08/2007 to 10/2012
Event Planner/Marketing and BartenderRwj Barnabas – Belleville, NJ,
Provided efficient customer service to clients
Design fliers for future upcoming events
Managed club
responsible for serving beverages/food
Responsible for renting out party room
Handled all cash/credit card transactions
03/2005 to 04/2007
SupervisorBluegreen Corporation – City, STATE,
Served as assistant to the manager
Managed and monitored a total of 35 agents while on their phone calls, lunch breaks and daily routines at the work place
Enter credit card information into the concierge system and scheduling hotel accommodations for all visitors
Answer a high volume of telephone calls
04/2003 to 05/2007
Client Services AssistantHQ Global Workplaces – City, STATE,
Serves as first point of contact
Always greet clients and visitors
A variety of administrative duties are Performed such as handling all calls including incoming calls
scheduled conference rooms, assist and provide with events as directed
Coordinate internal and external meetings
Run errands to expedite the process of douments
Distribute mail on a daily basis
2003 to 10/2003
Adninistrative Assistant-Loudon County Government/Dept Of The Assesors – City, STATE,
Knowledge of front counter customer service
Performed in an intermediate Para-professional capacity by assisting and instructing customers on the land management system and the web PDBS system, assist customers with parcels on the parcels map generated by GIS system, create assessment worksheets as requested and instruct novice users on operation of system
03/1997 to 05/2003
ManagerJones Cleaning Company – City, STATE,
Home and office cleaning
Responsible for giving cleaning estimates to prospective clients
Responsible for hiring staff
Problem resolution
In charge Payroll/handle all cash transactions
Responsible for opening and closing office
Educational Background
Expected in 1998 to to
Certificate: Business Office Mangement State University of New York - Queens, NY GPA: Status -
Expected in 1982 to to
GED: General Educational Diploma Erasmus High - Brooklyn , NY GPA: Status -
Skills
Experience in working in a busy inbound/outbound call center environment
Empathetic listener and persuasive speaker
Skilled at evaluating options and generating solutions
Enjoy working as a team member as well as independently
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