Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Knowledgeable and dedicated customer service professional with experience in restaurant industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking Customer Service Representative with four years of experience working with customer service. Trained in project and time management with extensive knowledge of people skills and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Skills
Schedule creation and maintenance
Infant, Toddler and Preschool Curricula
Emotionally Supportive
Cleaning
Non-smoker
Approachable
Meal Planning and Preparation
Home School Programs Familiarity
Exceptional Organizational Skills
Excellent Driving Record
Active listener
Work History
12/2019 to CurrentNanny 2 Fellas & A Big Vehicle | Broken Arrow, OK,
Offered positive and nurturing environments to support child social and emotional growth.
Safely transported children to and from school, medical appointments and extra-curricular activities.
Organized activities that enhanced children's physical, emotional and social well-being.
Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Provided developmentally appropriate activities for children.
Monitored children's play activities to verify safety.
Engaged with children on individual basis to build positive relationships.
Established and maintained safe play environment for children.
Coordinated different types of activities to enhance physical and intellectual development.
Assisted children with homework assignments and special projects across different subjects to promote academic success.
Developed games and activities using arts and crafts to support learning and verbal skills.
Assisted with light housekeeping duties as well as running errands.
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Helped children complete homework assignments and school projects.
Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
Engaged in after-school activities including sport practice and homework.
Played games and read books to young children, limiting TV and mobile device time.
Drove children to various types of activities, including dance, tennis and swimming to maintain extracurricular routines.
Fostered close relationships with children by asking about school, friends and hobbies.
Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with distanced learning.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
06/2016 to 08/2019ServerSenior Lifestyle Corporation | Beaumont, TX,
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
06/2016 to 08/2019Nanny2 Fellas & A Big Vehicle | Broken Arrow, OK,
Organized activities that enhanced children's physical, emotional and social well-being.
Coordinated different types of activities to enhance physical and intellectual development.
Offered positive and nurturing environments to support child social and emotional growth.
Engaged with children on individual basis to build positive relationships.
Established and maintained safe play environment for children.
Assisted with light housekeeping duties as well as running errands.
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Made healthy snacks and meals for two children.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Supervised children on playground to help develop physical and social skills.
Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
Monitored children's play activities to verify safety.
Supervised children engaged in physical activity, learning and social skills with peers.
Provided developmentally appropriate activities for children.
11/2015 to 05/2016CashierPetco | Carrollton, TX,
Educated customers about store procedures, merchandise and promotions.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Education
Expected in 06/2018 to to High School Diploma | Century High School, Rochester, GPA: Status -
Expected in 12/2021 to to Associate of Science | Early Childhood Care And EducationRochester Community And Technical College, Rochester, MNGPA: Status -
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