Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated Retail Annex Operator with 20+ years of experience completing transactions with priority on customer satisfaction. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Cash register operation
Cash drawer balancing
Payment processing
Customer greeting
Customer assistance
Loss prevention
Security monitoring
Returns and exchanges
Coin counting
Credit and cash transactions
Merchandise restocking
Bank deposits
Scanner operations
Customer service
Effective customer upselling
Experience
MVO, 12/2019 to Current Vail Resorts – Stowe, VT,
Moved boxes weighing up to 60 lbs to and from trucks.
Protected items by wrapping in cling film, padded moving blankets and tape.
Palletized boxes for easy movement and shipment.
Operated forklifts and pallet jacks to move, pick or put away products.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
Followed customer instructions about placement of items and special considerations for handling.
Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Planned and followed most direct route to save time and mileage on company trucks.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Walked through customer sites with checklists to verify job completion.
Braced, padded and supported shipments to prevent shifting and damage.
Inspected packages per shift to determine any product or package damage.
Went 100 days and on over 100 jobs without driving or safety accidents.
Transported bins between storage and production areas each day.
Protected company inventory with well-organized and secure storage areas.
Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 80 pounds.
Drove truck safely to deliver items in original condition to destination.
Improved loading times by 100% by effectively redesigning protocols and procedures.
Hard Good Mez Picker,, 10/2017 to 12/2019 Houston Methodist – San Antonio, TX,
*Preparing and completing warehouse orders for delivery or pickup
according to schedule
*Receiving and processing warehouse stock products
*Performing warehouse inventory controls and keeping quality
standards high for audits
Cashier Assistant, 09/2015 to 10/2017 Advance Auto – City, STATE,
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Learned roles of other departments to provide coverage and keep store operational.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Worked closely with front-end staff to assist customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answered questions and offered advice.
Counted product stock to maintain inventory records.
Distributed new merchandise efficiently to different departments.
Helped customer locate and select appropriate merchandise throughout store.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Stayed up to date on current item discounts to support promotions.
Assisted with purchases, locating items and signing up for rewards programs.
Trained new team members in cash register operation, stock procedures and customer service.
Collected merchandise from store and searched back-end locations for customer purchases.
Scanned items quickly to keep lines moving and reduce overall wait time.
Food Service Assistant, 09/2015 to 10/2017 HCBOE School – City, STATE, planogramMez
Monitored and counted food stock and supplies to reorder on time.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Organized food items on serving trays and in carry-out packages.
Verified orders and bagged items for easy transport.
Completed opening, closing and shift change tasks to promote store efficiency.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Re-stocked, organized and arranged service and food stations.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Added garnishes and other finishing touches to improve plating presentation.
Kept all utensils, dishes and glasses clean and ready for customer use.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Education and Training
GED: , Expected in 07/1985 to Northside High School - Warner Robins, GA GPA: Status -
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