I love my country and want to support our Veterans with their health needs. With my 37 years of experience in the health field I feel I can be inspired by the strength and dedication that these men and women have given for our country in a caring, efficient and positive manner.
Medical Terminology Customer Service Prioritize Tasks CPRS Chart CTM Vista Scheduling GUI Vista R3 Closing Clinics ICB Web TRM EHR MS Excel Microsoft Word Cerner/EMR Microsoft Teams Word Perfect Unit administration Triaging patient concerns | Intake and discharge Administrative support Insurance Credentialing Knowledge of Surgical Instruments Coding Scanner Faxing Copying Microfiche Multitasking Multi-line phone proficiency Broad medical terminology knowledge Accurate documentation Terminal Digit System Computerized charting specialist Vet Link Head Teller Banking Cashier |
Salary G6 AMSA Hours per week:40 AMSA for Primary Care 1 for both Dr Antinori and Dr Wolf. Knowledge in Vista R3SchedulingGUI,/CPRS, CTM Chart ,ICB Web /Microsoft Teams, Vet text Scheduling patients for Primary Care. Sending refill requests thru TRM working the fax log, assisting vets with their questions and appointments. Use VISTA R3/GUI/ Vet link CPRS to document calls and schedule appointments, Vet link learned in 10 day scheduling class . Retrieving between 75-100 messages off voicemail on a given day. Answering telephone calls, recording accurate messages and relaying to designated staff. Communicating pertinent information and potential problems to physicians and nurses. Verify accurate patient demographic and insurance information to enter into electronic medical system. Print and file examination data records according to HIPAA patient standards. Serving many roles customer service appointment scheduling. Collect forms, copy insurance cards and utilizing ICB to coordinate patient information for billing and insurance processing. Utilizing Vista and CPRS and CTM to document calls and schedule appointments. Scheduling 1100 vaccines per week with 2 doses per vet. Using Teams spreadsheets to organize the Veteran to determine which Veteran have been called. Manage more than 200 incoming calls per day. Utilizing spreadsheets to pull patients information to call Veterans for appointments, Relaying messages, Verifying orders in accordance to VHA. Schedule CT Scan , Pet CT, Bone Scan Bone Density and General Radiology, MRI with Jimmy Simmons. Supervisor Krystal Hullender HAS Supervisor 298-7911 ext 1274
Salary G5 MSA Surg Scheduler Hours per week:40 MSA Vaccination Clinic Knowledge in Vista R3SchedulingGUI,/CPRS Chart ,ICB /Microsoft Teams, Vet text Scheduling patients for Covid vaccines. Use VISTA R3/GUI/ Vetlink CPRS to document calls and schedule appointments, Vetlink learned in 10 day scheduling class . Retrieving between 75-100 messages off voicemail on a given day. Answering telephone calls, recording accurate messages and relaying to designated staff. Communicating pertinent information and potential problems to physicians and nurses. Verify accurate patient demographic and insurance information to enter into electronic medical system. Print and file examination data records according to HIPAA patient standards. Serving many roles customer service appointment scheduling. Collect forms, copy insurance cards and utilizing ICB to coordinate patient information for billing and insurance processing. Utilizing Vista and CPRS to document calls and schedule appointments. Scheduling 1100 vaccines per week with 2 doses per vet. Using Teams spreadsheets to organize the Veteran to determine which Veteran have been called. Manage more than 200 incoming calls per day. Utilizing spreadsheets to pull patients information to call Veterans for appointments, Relaying messages, Verifying orders in accordance to VHA. Schedule in CT Scan , Pet CT, Bone Scan Bone Density and General Radiology, MRI with Jimmy Simmons. Supervisor Alan Hudson HAS Supervisor 298-7911 ext 1274
Salary: 15.62 USD Per Hour Hours per week: 40 Scheduler/Insurance/Scanner
Selected by supervisor to train new hires on departmental processes Cerner/EMR software
Scheduled patients according to availability, urgency and insurance authorization guidelines.
Developed productive working relationships with numerous insurance company representatives.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Verified documents and associated records to catch and resolve discrepancies. Managed up to 150 patient referrals daily through multi-line telephone system. Copying all records and sending them to patients who request medical records.
Scanned all referrals into charts and faxing over all notifications to referring physicians Check insurance for accuracy and correct input into system Perform electronic filing utilizing specific medical software Cerner/EMR, Vista Also called insurance companies to make sure insurance credentialing has been done. Commended for timeliness and accuracy in all documentation, from initial contact to account closeout. Set and confirmed 150 patient appointments for 8 offices and 16 physicians. Handled between 150-200 messages a day retrieving from voicemail and answering calls. Priority Scheduling
(CONTACT SUPERVISOR Yes. Supervisor name Jalissa Practice Manager XXX-255-3749
Salary: 12.14 USD Per Hour Hours per week: 40 Scheduler Review records for completeness, accuracy and compliance with regulations.
Make necessary referrals for patients, ensuring accuracy and completeness. Schedule patients for procedures and follow-up Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material Review and edit transcribed reports or dictated material for spelling, grammar, clarity, Consistency and proper medical terminology Explained treatment procedures, medication, diets and physicians’ instructions to patients Answer inquiries concerning the progress of medical cased, within the limits of confidentiality laws.
Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team. Entered information into EHR to update patients chart . Used Microsoft word and medical terminology . Multitasking thru and scheduling a large amount of patients. Entered information into Cerner/ EMR and Tiger to update and status reports. Algorithms scheduling used on a first come first serve, Round Robin scheduling.
(Contact Supervisor: Yes, Supervisor’s Name: Shelly-Human Resources, Supervisor’s Phone: XXX-254-0881).
Salary: 15.00 USD Per Hour Hours per week: 40, Scheduled patients for all surgeries
Explained eligibility details and affordability options to patients with kindness and respect.
Using my coding degree to look up different codes for the procedures that are being scheduled as to pre certify the procedures ahead of time.
Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance. Processed benefits applications, including documents for food stamps and medical assistance. Analyzed information from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to assess clients' abilities, needs and eligibility for services. Called up the Surgical Representative and coordinated what was needed and having the knowledge of surgical instruments. Knowledge of medical terminology, coding. faxing, copying, scanning.
Used Word Perfect, EHR, CPRS, Cerner/EMR
Answered 100 calls per day to assist with customer questions and concerns.(Contact Supervisor: Yes, Supervisor’s Name: Judy Webster, Supervisor’s Phone: XXX-258-8800).
Salary: 13.50 USD Per Hour Hours per week: 40
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Assessed, documented and monitored vital signs for more than 24 patients per day.
Printed and filed examination data records according to HIPAA patient standards.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared prescription refill requests on behalf of physician to prevent lags.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Dressing Changes, Helped with Casting Limbs for Orthopedic Care
Supervisor Kevin Mission Children's Clinic XXX-213-1740
Ridgewood NJ 10.50 hr 40 hours work week
Assisted back office patient processes to reduce customer wait time by approximately 50%.
Reviewed treatment sheets for consistency, completeness and accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Contacted pharmacies to submit and refill patients' prescriptions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Supervisor Joan 201-523-4141
Teaneck, NJ 10.20 hour 40 hour work week
Created and maintained accurate and confidential patient files according to regulatory mandates.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Oversaw collection of admission, billing and processing documents to meet organizational expectations.
Supervisor Michael 201-833-3000
Hackensack NJ 40 hr work week 10.50 hr
Organized ordered medical tests, including sample collection and patient transportation.
Assisting Medical Staff in Organ Harvesting answering phone calls
Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
Screened calls and collected messages for unit personnel to promote team efficiency.
Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
Supervisor Darla 551-996-2000
Head Teller 40 hours per week 10.56 hour.
Verified amounts and integrity of every check or funds transfer.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Kept teller window areas clean, organized and fully stocked.
Performed currency transaction reports for foreign currency.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Supervisor Sharron
Medical Records/ Dictation Coordinator 40 hours a week 9.50 hour
Pulled patient charts for upcoming appointments.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives. Verified record copies before handing each over to check for and remove unnecessary details. Consolidated diverse medical records. Maintained complete confidentiality in accordance with organization and legal requirements. Maintained 100% compliance with all hospital and government regulations.
Conceptualized and implemented new and more efficient filing system. Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions. Typed medical orders for procedures and laboratory tests. Observed confidentiality and safeguarded all patient-related information.
Scanned incoming documentation.
Purged outdated files. Microfiche, terminal digit system , computerized charting specialist
Supervisor Mrs Carmichael 201-447-8000
Processing health insurance claims for doctors offices, hospitals, and other healthcare facilities. Entering correct codes into patients Electronic Health Records. Review claims to make sure coding is accurate. Track payments to make sure reimbursements are received on time. Interact with patients when insurance matters need to be clarified
GPA 4.0
Dealing with a variety of situations in a professional manner. Behavioral emergencies,Cardiac emergencies, Respiratory emergencies, Childbirth, Diabetic emergencies, Allergic reactions. Assessing medical needs of the sick or injured. Taking vital signs and checking level of consciousness. Taking medical history. Properly moving patient as to not to injury further. Last of all how you are going to handle your stress.
During my time while I was going to school I learned all aspects of a medical assistant. Front office interview patients back office preparing patients for the physician assisting in procedures relaying messages to correct personal, verifying order. Receiving outstanding awards
GPA 4.0
100% attendance award
Rainbow for Girls Masonic Order
Grand Representative to North Carolina
Grand Representative to Hawaii
Grand Representative to Montana
Grand Cross of Color Recipient
Majority member
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