LiveCareer-Resume

mentor resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Proactive, professional, organized, observant, and I enjoying multitasking. I am a passionate person with a pleasant attitude who is also a team player. Being able to get the tasks completed in a timely and efficient manner is important to me. I am motivated and appreciative in learning new ways to grow my knowledge and understanding of any assignment. With many years of customer relations I have learned to be adept at establishing positive rapport with customers and building loyal clientele. I look foreword to working for your company.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Dependable [Job Title] with [Number] years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Skills
  • Team player
  • Detail oriented
  • Organization of paperwork
  • Differentiated Instruction
  • Emotional Support
  • Returns processing
  • Purchasing oversight
  • Customer Relations
  • Inventory coordination
Work History
10/2018 to 06/2020 Mentor Learning Source | Austin, TX,
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Supported individuals with developmentally disabilities to help develop communication, social, and daily living skills.
  • Worked with individuals to help understand and try to overcome personal and social behavioral problems.
  • Planned games, exercises, and educational activities to promote improvements in function and integration.
  • Developed and led special activities that increased motor skill abilities.
  • Applied superior negotiation, communication, and conflict management skills to facilitate effective discussions.
  • Kept up on the state regulated paperwork, updated clients personal files, filed paperwork, and assisted supervisor with any projects that were needed.
01/2019 to 07/2019 Server Harbor Retirement Associates | Plainfield, IL,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
06/2018 to 10/2018 Security Guard Allied Universal | Clairton, PA,
  • Completed full building walkthrough every morning to spot any weapons that may have been placed in the buildings or courtrooms.
  • Checked and verified photo identification prior to granting facility access.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
05/2012 to 09/2014 Back Parts Counter The Great Outdoors Rv | City, STATE,
  • Served customers in a friendly and efficient manner at all times.
  • Offered hands-on assistance to customers and assessing their needs when ordering or purchasing parts.
  • Help develop and implement procedures for improving inventory control that reduced time locating parts.
  • Received work orders from service techs and would locate and order parts needed or would find companies to fabricate the parts if no longer available.
  • Ordered parts for customers for personal use in repairing their RVs.
  • Rearranged parts in the store for easier accessibility and to better sales on merchandise.
  • Maintained detailed service and customer records.
  • Organized and filed service techs and customer paper work.
  • Oversaw logistics for incoming replacement parts and outgoing shipments of defective components.
  • Prepared insurance claim forms or related documents on the computer and reviewed for completeness.
  • Tracked pending authorizations for warranty to resolve discrepancies and avoid revenue loss.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Education
Expected in Associate of Arts | Administrative Assistance And Prereq For Nursing Aims Community College, Greeley, CO GPA:

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Resume Overview

School Attended

  • Aims Community College

Job Titles Held:

  • Mentor
  • Server
  • Security Guard
  • Back Parts Counter

Degrees

  • Associate of Arts

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