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mcdonalds resume example with 4 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Reliable team worker
  • Commercial deep fryer and slicer operation
  • Culinary knowledge
  • Dish preparation
  • Excellent multi-tasker
  • Delivers exceptional customer service
  • Neat, clean and professional appearance
  • Proven leader
  • Meal prep
  • Cleaning and sanitation
  • Cooking procedures
  • Opening and closing procedures
  • Problem-solving abilities
  • Customer relations
  • Store maintenance
  • Quality control
  • Call Center Operations
  • High-energy attitude
  • Call center operations
  • Training and development
  • Call documentation skills
  • Customer communications
  • Call control skills
  • Resolving issues
  • System documentation
  • Training experience
  • OTR
  • Dependable and reliable
  • Preventive maintenance
  • Documentation skills
  • Refrigerated trailers operation
Education and Training
Valencia College Orlando, FL Expected in 08/2022 Certificate : - GPA :
Saints Academy Private School Orlando, United States, Expected in 05/2019 High School Diploma : - GPA :
Experience
Uncle Credit Union - McDonald’s
Tracy, CA, 08/2016 - 11/2017
  • Kept customer and food preparation areas clean and well-organized.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Worked with teammates and openly invited coaching from management team.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Berry Plastics - Call Center Representative
Matthews, NC, 08/2019 - 12/2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Consulted with customers to resolve service and billing issues.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Consulted with customers regarding needs and addressed concerns.
  • Filled out sales reports to turn in to managers, recorded customer information and details surrounding transactions and verified purchase dates and order specifications.
  • Promoted product offerings to drive growth and exceed benchmarks.
Covenant Transport - Truck Driver
City, STATE, 09/2022 - Current
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Read and interpreted maps to determine vehicle routes.
  • Delivered customer orders to homes and places of business within established time frames.
  • Loaded, balanced and secured product to safely transport goods.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook.
  • Reported delays, accidents and other traffic and transportation situations to other drivers by using telephones and mobile two-way radios.
  • Managed proper transportation of dangerous goods with no incidents.

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Resume Overview

School Attended

  • Valencia College
  • Saints Academy Private School

Job Titles Held:

  • McDonald’s
  • Call Center Representative
  • Truck Driver

Degrees

  • Certificate
  • High School Diploma

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