marketing communications project manager resume example with 20+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
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The majority of my recent experience has involved collaborating with both internal and external sales organizations to produce effective marketing campaigns and materials. I have over 10 years of editorial, management, and project management experience in positions of increasing scope and responsibility both on the product manufacturing and distribution sides of Manulife / John Hancock.
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- Successfully re-launched proprietary managed account product through a targeted campaign involving event planning, electronic communications and printed sales materials leading to a 300% increase in sales from the previous year
- Project Managed the re-branding of our organization through internal and external initiatives, print and web re-design, and collaboration with all levels of management throughout the company
- Nominated for "Above and Beyond" recognition awards for the past 2 quarters.
Bissell – Pharr, TX
•Create and manage internal and external communications for independent broker/dealer network; providing editorial content for daily blog articles, emails and intranet site articles/alerts to diverse national advisor audience and their clients
•Develop and manage targeted sales campaigns supporting proprietary managed account products
•Event Marketing for several large scale recognition, product and practice management events
•Project manager on recognition program rewarding the top 250 sales representatives with an annual incentive trip. Responsible for all promotion, communication and event coordination
•Responsible for developing marketing collateral for print, email and online distribution
•Manage brand guidelines for JHFN / Signator Investors, Inc.
John Hancock Financial Services – City, STATE
- Responsible for developing marketing collateral for print, email and online distribution to promote Annuities and Mutual Fund product offerings
- Developed and Supported targeted channel campaign launches responsible for communication strategy, compliance, and distribution to financial planner and wirehouse broker / dealers
- Liaison between the Marketing, Sales and Operations areas for all client facing materials and campaigns
- Provided marketing support to Advanced Planning / Special Markets attorneys for targeted campaigns on advanced financial concepts
- Developed and maintained continuing education programs necessary for brokers to maintain their insurance license credits Provided editorial support to the marketing department, assist in other project leaders' campaigns
John Hancock Financial Services – City, STATE
- Front line manager of a team of 20 direct reports in a fast paced customer service department
- Responsible for the data quality and delivery of daily and weekly commissions to our broker/dealer firms
- Facilitated the delivery and implementation of Sales Agreements
- Maintained Relationships with Key Account Firms and resolved escalated service issues
- Point of contact for Senior Management, Product Marketing, Internal Sales, Compliance and Accounting
- Provided Staffing, Budgetary and Process Improvement recommendations to senior management
- Coordinated and implemented on-site international training initiatives
- Project liaison for Product Development and IT initiatives
John Hancock Financial Services – City, STATE
- Developed and presented all operations training materials to a customer service team of 25 people
- Communicated procedural and regulatory changes to the Operations area
- Created and maintained advisor and client-facing communications
- Recommended and implemented process improvements
- Maintained all training & continuing education resources for review by corporate compliance
- Supervised Quality Control for the team
University of Massachusetts - Amherst, MA
Simmons College - Boston, MA
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Resume Overview
School Attended
- University of Massachusetts
- Simmons College
Job Titles Held:
- Marketing Communications Project Manager
- Channel Marketing Manager - Annuities & Mutual Funds
- Operations Manager - Annuities Licensing & Commissions Departments
- On the Job Trainer-Annuities Licensing & Commissions
Degrees
- Bachelor of Arts
- MBA
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