LiveCareer-Resume

manager in training resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented pharmacy student seeking to secure rewarding pharmacy technician trainee job. Seeking to learn fundamentals of medication compounding and formulation, drug inventory management and customer and patient records administration.

Skills
  • Staff Leadership
  • Performance Tracking and Evaluation
  • Scheduling and Coordinating
  • Goal Setting
  • Team Leadership
  • Problem Resolution
  • Teamwork and Collaboration
  • Training and Development
  • Cost Control
  • Team Building
  • Staff Training
  • Coaching and Mentoring
  • Customer Service
  • Computer Skills
  • Time Management
  • Strategic Planning
  • Negotiation and Conflict Resolution
  • Decision Making
Experience
10/2019 to 08/2022 Manager in Training Hca | Columbus, OH,
  • Organized resources and minimized waste to protect company interests and complete projects on time.
  • Supported staff training, development and evaluation.
  • Followed Mcdonald's advice to improve leadership and supervisory skills.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Utilized technology to engage customers. identify needs and present solutions.
  • Resolved customer issues efficiently to build loyalty.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Learned company processes, procedures and employee role functions.
  • Assisted with coaching and leading team to meet sales and service goals.
  • Acted on training and mentoring opportunities to set team members up for success.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
06/2021 to 06/2022 Shift Leader Bakers Square | Palatine, IL,
  • Coached team members to increase productivity and reduce workplace accidents.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Assessed company operations for compliance with safety standards.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Delegated tasks to employees and monitored activities and task completion.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Worked closely with human resources to support employee management and organizational planning.
  • Analyzed key performance indicators to identify effective strategies.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Identified needs of customers promptly and efficiently.
  • Checked orders for quality and completeness.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
09/2018 to 06/2021 Shift Lead Sonoco Products Co, | Jefferson, TX,
  • Upheld company standards and compliance requirements for operations.
  • Resolved customer complaints and reported issues to senior management.
  • Taught staff upselling techniques to meet revenue targets.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Checked orders for quality and completeness.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Completed opening and closing duties to facilitate business operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Held performance reviews to identify and correct areas needing improvement.
Education and Training
Expected in 12/2024 to to Associate of Science | Biology Middlesex County College, Edison, NJ GPA:
Expected in 06/2022 to to High School Diploma | Pleasant Valley High School, Brodheadsville, PA GPA:
Languages
English:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Middlesex County College
  • Pleasant Valley High School

Job Titles Held:

  • Manager in Training
  • Shift Leader
  • Shift Lead

Degrees

  • Associate of Science
  • High School Diploma

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