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Manager in Training Resume Example

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M
MANAGER IN TRAINING
Summary

Dependable and professional offering experience in managing inventory, teams and projects. Prepared to leverage years of experience to take on challenging new position. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains across board. I'm Reliable, friendly, and can adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

I have efficient skills at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Skills
  • Brand promotions
  • Purchasing 
  • Sales expertise
  • Inventory management
  • Accurate Money handling
  • Retail sales
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Cash register operation
  • Dedicated team player
  • Employee training
  • Cash handling accuracy
  • Inventory control
  • Organized
  • Excellent time management
  • Reliable and dependable
  • Interpersonal and written communication
  • Documentation and recordkeeping
  • Retail merchandising expertise
  • Customer assistance
  • Teamwork
  • Barcode scanning
  • Cheerful and energetic
  • Team leadership
  • Time management
  • Resolution-oriented
  • Approachable
  • Flexible Schedule
  • Positive outlook
  • Communication skills
    • Experience
    Manager in Training
    Crown Point, IN    Dominos Pizza Inc./Aug 2016 to May 2017
    • Worked closely with customers to understand needs and resolve diverse issues.
    • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
    • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
    • Assessed, optimized and elevated operations to target current and expected demands.
    • Maintained current understanding of company offerings to better serve customers and team members with strong knowledge base.
    • Followed Dominos advice to improve leadership and supervisory skills.
    • Organized resources and minimized waste to protect company interests and completed projects on time.
    • Set and administered annual operating budget, consistently maintaining controls and preventing overage.
    • Coordinated work of team of employees to help each team member carry out accurate work.
    • Identified and solved complex strategy problems to drive organizational goals.
    • Fostered strong relationships with customers and suppliers by maintaining communication.
    • Generated daily operational and sales reports for corrective action or continuous improvement.
    • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
    • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
    • Directed all day-to-day operations of business facility to provide safe and enjoyable guest experience.
    • Engaged professionally with coworkers and customers to build rapport and nurture relationships.
    • Implemented effective customer service procedures to encourage positive feedback.
    • Facilitated buying process by providing customers with value proposition for products and services while promoting the brand.
    • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
    • Assessed team proficiencies, identifying and targeting areas for improvement.
    • Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
    • Managed scheduling for employees to ensure optimal productivity.
    • Increased employee efficiency.
    • Established departmental performance goals, set timeline targets for sales team and trained new employees.
    • Empowered staff members to contribute to continuous improvement, quality and growth of company by using listening and easy-going tone for skills.
    Restaurant Team Member
    Crown Point, IN    KFC/Jun 2015 to Sep 2016
    • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
    • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
    • Unsold items to paying customers.
    • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
    • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
    • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
    • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
    • Worked with food service team members to handle every customer need and build brand loyalty.
    • Ensured compliance with company service standards, including inventory and cash control procedures.
    • Prepared large batches of food according to standard recipes.
    • Dispensed, poured and mixed water, soft drinks.
    • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
    • Washed, peeled, cut and measured recipe ingredients.
    • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
    • Resolved customer concerns and relayed relevant information to supervisor.
    • Kept work areas, utensils and pans cleaned and sanitized.
    • Accepted payments and made change to process transactions.
    • Monitored and counted food stock and supplies to reorder on time.
    • Took orders, prepared foods and processed payments in full-service establishment.
    • Cooked and prepared food items by chopping and dicing ingredients.
    • Washed and sanitized dishes after every use to protect customers.
    • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
    • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
    • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
    • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
    • Reviewed contents on food trays to check receiving complete order.
    • Took customers' orders by recording requested menu items, substitutions and add-ons.
    • Verified orders and bagged items for easy transport.
    Team Member
    Crown Point, IN    Papa Johns International Inc./Nov 2013 to Feb 2016
    • Cleaned and sanitized work areas.
    • Completed skilled finishing work with excellent knowledge.
    • Rotated through series of different stations each based on team needs.
    • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
    • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
    • Trained new employees on their given positions to support team efficiency.
    • Monitored safety and functionality of the equipment and made adjustments to optimize productivity.
    • Completed assembly lines efficiently and safely.
    • Coordinated work across disciplines to handle project needs and meet timeline's with optimal efficiency.
    • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
    • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
    • Cleaned work areas following each shift.
    • Completed additional learning opportunities to advance knowledge and move into senior team member position.
    • Looked for ways to go above and beyond job requirements.
    • Corrected issues in timely manner to maintain productivity goals.
    • Built effective working relationships with peers and upper management.
    • Drove team success by completing the tasks quickly and accurately.
    • Moved containers to staging area and determined correct storage locations.
    • Completed ongoing quality checks on products, closely following strict quality assurance guidelines.
    • Packaged products and double-checked package labels for accuracy to maintain customer satisfaction with orders.
    • Worked hard to learn all required tasks quickly and maximize performance.
    Retail Sales Associate
    Merrillville, IN    Hot Topic Inc./Oct 2012 to Jan 2013
    • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
    • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
    • Initiated friendly conversation with each customer to determine level of assistance required.
    • Maintained current store, product and promotional knowledge to drive consistent sales.
    • Promoted brand through event marketing, demonstrations and sales.
    • Provided every customer with professional and polite support for sales and service needs.
    • Generated brand awareness and positive product impressions to increase sales.
    • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
    • Reduced store theft by observing customers, identifying security risks.
    • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
    • Followed all company policies, rules and procedures to promote company goals and ensure safety.
    • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
    • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
    • Drove substantial sales in weekly revenue through suggestive selling and by promoting add-on purchases.
    • Increased store sales by cross-selling complementary items.
    • Stocked, replenished and organized inventory.
    • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
    • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
    • Prepared products for promotional sampling during in-store demonstrations.
    • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
    • Built customer loyalty by engaging with and identifying product needs of customers.
    • Offered coupons and special deals to increase quantity of customer spending percentages.
    • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
    • Maintained accurate and attractive merchandise displays to maximize purchases.
    • Completed all assigned training to stay updated on important policies and procedures.
    • Helped customers by answering questions and locating merchandise.
    • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
    • Drove substantial sales in weekly revenue through suggestive selling and by promoting add-on purchases.ment.
    Education and Training
    High School DiplomaCrown Point High SchoolJun 2015Crown Point, IN
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    Resume Overview

    Companies Worked For:

    • Dominos Pizza Inc.
    • KFC
    • Papa Johns International Inc.
    • Hot Topic Inc.

    School Attended

    • Crown Point High School

    Job Titles Held:

    • Manager in Training
    • Restaurant Team Member
    • Team Member
    • Retail Sales Associate

    Degrees

    • High School Diploma

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