Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Seasoned Kennel Technician with exemplary skills in dog language and facility care. Engaging personality and service-driven background coupled with knowledge of animals. Seeking opportunity to build success with exciting organization. Hardworking and reliable manager in training with strong ability in communications and problem solving. Offering hard work, leadership and accountability. Highly organized, proactive and punctual with team-oriented mentality.

  • Coaching and mentoring
  • Account management
  • Recruiting and hiring
  • Performance improvements
  • Employee development
  • Cross-functional team management
  • Customer retention
  • MS Office
  • Inventory management
  • Problem resolution
  • Relationship development
  • Organization
Manager in Training, 06/2018 to Current
Colonial LifeNew Hyde Park, NY,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members with strong knowledge base.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Followed General Manager advice to improve leadership and supervisory skills.
  • Prepared and processed client contracts to complete business transactions worth up to $1000.
  • Fostered strong relationships with boarding, daycare and grooming customers and suppliers by explaining and maintaining communication.
  • Trained, managed and motivated employees to promote professional skill development.
Kennel Technician, 09/2017 to 06/2018
American Veterinary GroupBrentwood, TN,
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Walked animals outside for potty breaks 6 times per shift to avoid accidents in play areas and on bedding.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Picker, 07/2017 to 08/2017
Amazon Workforce StaffingAddison, IL,
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
Housekeeper, 04/2016 to 07/2017
Potawatomi Hotel & CasinoMilwaukee, WI,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Education and Training
High School Diploma: , Expected in 05/2014
La Grange High School - La Grange, TX
Associate of Science: Dental Assisting, Expected in
The College of Health Care Professions - Austin, TX

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School Attended

  • La Grange High School
  • The College of Health Care Professions

Job Titles Held:

  • Manager in Training
  • Kennel Technician
  • Picker
  • Housekeeper


  • High School Diploma
  • Associate of Science

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