Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Legal Documentation
Mortgage Loan Software
Problem Solving
Verbal and Written Communication
Loan Information Recording
Information Verification
Financial Data Analysis
Customer Service
Teamwork and Collaboration
Loan Records Filing and Maintenance
Dedicated Work Ethic
Digital Applications
Attention to Detail
Problem-Solving
Decision Making
File Management
Microsoft Office
Personal Data Collection
Time Management
Error Research
Customer Communication
Experience
03/2019 to Current
Loan File Processing 1Bank OZK – City, STATE,
Filed completed packages quickly and efficiently.
Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
Maintained complete confidentiality of submitted information according to release guidelines.
Created and completed loan submission packages.
Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Determined completeness of recovery documentation, legal fees, valuations and lien searches for loan packages.
Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
03/1999 to 03/2019
Knitting Data ClerkHaesbrand – City, STATE,
Compiled data from source documents prior to data entry.
Identified, corrected and reported data entry errors.
Used data input interface to transcribe information from physical source documents into databases.
Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Reviewed database entries to verify regulatory compliance.
Created reports and audited charts to maintain concise records.
Proofread and edited documents to correct errors.
Gathered and documented statistical information to generate reports.
Revised standard operating procedures to reflect current practices.
Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
Exercised discretion in executing specific protocols based on data type and project scope, applying company policies and industry experience to create complete, useful records.
Scanned and stored files and records electronically to reduce paper files and secure data.
Exceeded quality goals to support team productivity.
Volunteered to assist with special office projects, successfully completing tasks prior to deadlines.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
Compiled statistical information for special reports.
Translated written documentation and notes into emails and other types of correspondence.
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Obtained scanned records and uploaded into company databases.
03/1999 to 03/2019
Packaging Data ClerkHansebrand – City, STATE,
Identified, corrected and reported data entry errors.
Reviewed database entries to verify regulatory compliance.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Used data input interface to transcribe information from physical source documents into databases.
Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Compiled data from source documents prior to data entry.
Gathered and documented statistical information to generate reports.
Scanned and stored files and records electronically to reduce paper files and secure data.
Created reports and audited charts to maintain concise records.
Exceeded quality goals to support team productivity.
Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
Proofread and edited documents to correct errors.
Exercised discretion in executing specific protocols based on data type and project scope, applying company policies and industry experience to create complete, useful records.
Revised standard operating procedures to reflect current practices.
Obtained scanned records and uploaded into company databases.
Translated written documentation and notes into emails and other types of correspondence.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Volunteered to assist with special office projects, successfully completing tasks prior to deadlines.
Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
Compiled statistical information for special reports.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
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