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Lifeguard Resume Example

Resume Score: 80%

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LIFEGUARD
Professional Summary

Skilled at making customers feel welcome and answering any concerns. Attentive worker with superior knowledge of dining and dedication to fantastic dining experiences. Trained to serve patrons with an understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Cheerful worker and always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintains all service standards and follows safety regulations. Offering five years of experience in communicating with paying customers. Observant worker with demonstrated success in monitoring entire establishment and providing skilled emergency support. Agile and responsive with good physical stamina and reflexes. Trained in CPR. Well-organized worker skilled at providing customers with accurate and quick service. Team player dedicated to adhering to all standards.

Skills
  • Swim Instruction
  • Problem Resolution
  • First Aid and CPR
  • General maintenance
  • Team building
  • Group and individual instruction
  • Safety training
  • Effective problem-solver
  • Strong communicator
  • Organization
  • Upselling techniques
  • Tableside service
  • Menu Memorization
  • Food Preparation and Safety
  • To-Go Order Preparation
  • Accurate money handling
  • Cleaning
  • Food Safety and Sanitation
  • Accustomed to shift work
  • Friendly and helpful
  • Organized multi-tasker
  • Good with Numbers and math
  • Fast and efficient service worker
Work History
Lifeguard, 06/2015 to 03/2020
Belchertown Recreation Department – Belchertown, MA
  • Attentively watch over swimmers being quick to identify those in distress.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored safety of all guests in and around swimming pool.
  • Met regulatory compliance for staff members and attended safety training to enhance lifesaving skills.
  • Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Share tips with patrons on swimming techniques and strength training.
  • Completed basic maintenance and cleaning procedures to keep pools functioning properly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Checked water readings every two hours to keep chemicals at safe levels and avoid potential illnesses among patrons.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Beach Concessions Worker, 06/2019 to 08/2019
Belchertown Recreation Department – Belchertown, MA
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Consistently provided friendly service to promote better customer engagement.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Cleaned food preparation areas, tools and equipment.
  • Assisted guests, including offering personable greetings and taking orders.
  • Properly stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Accurately operated cash register
  • Performed cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Greeted guests happily and effectively when arriving
  • Handled money through food transactions as well as payment on arrival for patrons and renting out paddle boats throughout each shift
Waitress, 10/2018 to 02/2019
Friendlys Ice Cream LLC – Hadley, MA
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Used cash registers and credit card machines to cash out customers effectively, correctly, and honestly
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Assisted loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
High School Diploma: 05/2018
Belchertown High School - Belchertown, MA
Planning A Bachelor's Degree in 2022: Psychology, Expected in 05/2022
Keene State College - Keene, NH
Additional Information

I was captain of my high school swim team which offered me extensive skills in communication and problem-solving. I was able to effectively and enthusiastically approach everyone with a great attitude and listen to their problems to recommend appropriate solutions. It taught me how to be organized and prepare activities in order for everyone to feel involved. I learned how to handle money in an honest manner while making sure orders were placed at the earliest convenience to all. I was held to a high standard and work well under stress. I was able to expand my skills in communication with elders and peers my age.

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Resume Overview

Companies Worked For:

  • Belchertown Recreation Department
  • Friendlys Ice Cream LLC

School Attended

  • Belchertown High School
  • Keene State College

Job Titles Held:

  • Lifeguard
  • Beach Concessions Worker
  • Waitress

Degrees

  • High School Diploma : 05/2018
    Planning A Bachelor's Degree in 2022 : Psychology , Expected in 05/2022

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