lifeguard resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a career that maintains a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Problem Resolution
Rule Enforcement
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Customer Transactions
Judgment and Decision-Making
Critical Thinking
Complex Problem-Solving
Delegating Assignments
Surveillance Techniques
Time Management
Science
Speaking
Coordination
Monitoring
Mathematics
Transactions and Cash Handling
High-Energy and Stamina
Order Accuracy and Delivery
Ability to Lift 30 Pounds
Team Player
Customer Service and Rapport
Conflict and Complaint Resolution
Guest Satisfaction
Stocking and Replenishing
Courteous with Strong Service Mindset
Work History
07/2021 to CurrentLifeguardCity Of Cocoa Beach | Cocoa Beach, FL,
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Checked pool and surrounding areas for hazardous conditions.
Entered water immediately to pull struggling swimmers to safety.
Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Used CPR skills to assist rescued individuals until arrival of emergency services.
Performed lifesaving measures during incidents until paramedics arrived on scene.
11/2019 to CurrentGuest Service AssociateGeisinger | Mifflin, PA,
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting
Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures
Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures
Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices
05/2017 to 07/2021Server Shift LeaderBd (Becton, Dickinson And Company) | Munion Field, NJ,
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Kept track of event finances, initial deposits, due payments and final balances.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Expected in 05/2019 to to Bachelor of Science | Criminology And Criminal JusticeVirginia Union University, Richmond, VAGPA: Status -
Honoree of the Virginia Union University Honors Program
Dean's List 2014-2019
Honor Roll 2014-2019
Virginia Union University Academic Scholarship Recipient
3.6 GPA
Lambda Epsilon Member [Criminal Justice Honor Society]
Sigma Tau Delta Member [English Literature Honor Society]
Charterer of Virginia Union National Honor Society of Leadership and Success
Chemistry Club Member
Panther PALS student mentor club
Student Orientation Leader
Delta Sigma Theta Sorority Member
Elected to Miss 1865 for Virginia Union University Royal Court (2018-2019)
Elected Captain of Superior High Rank Dance Team
cum laude graduate
Expected in 06/2014 to to High School Diploma | Heritage High School, Newport News, VAGPA: Status -
3.4 GPA
SADD (Students Against Destructive Decisions) Club Member
Extracurricular Activities: Heritage Softball Team
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