LiveCareer-Resume

lifeguard resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a career that maintains a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Problem Resolution
  • Rule Enforcement
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Customer Transactions
  • Judgment and Decision-Making
  • Critical Thinking
  • Complex Problem-Solving
  • Delegating Assignments
  • Surveillance Techniques
  • Time Management
  • Science
  • Speaking
  • Coordination
  • Monitoring
  • Mathematics
  • Transactions and Cash Handling
  • High-Energy and Stamina
  • Order Accuracy and Delivery
  • Ability to Lift 30 Pounds
  • Team Player
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Guest Satisfaction
  • Stocking and Replenishing
  • Courteous with Strong Service Mindset
Work History
07/2021 to Current Lifeguard City Of Cocoa Beach | Cocoa Beach, FL,
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Checked pool and surrounding areas for hazardous conditions.
  • Entered water immediately to pull struggling swimmers to safety.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Used CPR skills to assist rescued individuals until arrival of emergency services.
  • Performed lifesaving measures during incidents until paramedics arrived on scene.
11/2019 to Current Guest Service Associate Geisinger | Mifflin, PA,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting
  • Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures
  • Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures
  • Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices
05/2017 to 07/2021 Server Shift Leader Bd (Becton, Dickinson And Company) | Munion Field, NJ,
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Expected in 05/2019 to to Bachelor of Science | Criminology And Criminal Justice Virginia Union University, Richmond, VA GPA:
Status -
  • Honoree of the Virginia Union University Honors Program
  • Dean's List 2014-2019
  • Honor Roll 2014-2019
  • Virginia Union University Academic Scholarship Recipient
  • 3.6 GPA
  • Lambda Epsilon Member [Criminal Justice Honor Society]
  • Sigma Tau Delta Member [English Literature Honor Society]
  • Charterer of Virginia Union National Honor Society of Leadership and Success
  • Chemistry Club Member
  • Panther PALS student mentor club
  • Student Orientation Leader
  • Delta Sigma Theta Sorority Member
  • Elected to Miss 1865 for Virginia Union University Royal Court (2018-2019)
  • Elected Captain of Superior High Rank Dance Team
  • cum laude graduate
Expected in 06/2014 to to High School Diploma | Heritage High School, Newport News, VA GPA:
Status -
  • 3.4 GPA
  • SADD (Students Against Destructive Decisions) Club Member
  • Extracurricular Activities: Heritage Softball Team
  • Honor Roll (2010-2014)
  • STEM Magnet Student

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Resume Overview

School Attended

  • Virginia Union University
  • Heritage High School

Job Titles Held:

  • Lifeguard
  • Guest Service Associate
  • Server Shift Leader

Degrees

  • Bachelor of Science
  • High School Diploma

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