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Licensed Realtor Resume Example

Resume Score: 80%

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LICENSED REALTOR
Professional Summary
Skills
  • Microsoft Office Suite Kronos
  • SAP//Hyperion Oracle/PeopleSoft
  • ADP SharePoint
  • Lotus Notes
  • ADP, Trainer
  • Billing, View
  • Billings
  • Budgets
  • Contracts
  • Counseling
  • CPT
  • Client
  • Clients
  • Drafting
  • Electronic medical records
  • Financial
  • Forms
  • Government
  • Hyperion
  • ICD-10
  • Inventory
  • Kronos
  • Lotus Notes
  • Marketing
  • MAX
  • Microsoft Office Suite
  • SharePoint
  • Negotiating
  • Oracle
  • Payroll
  • Process payroll
  • PeopleSoft
  • Presentations
  • Processes
  • Improve processes
  • Purchasing
  • Quality assurance
  • Research
  • Selling
  • SAP
Work History
Mar 2017 - CurrentLicensed RealtorRE/MAX Grand - Houston, TX
  • Communicated with clients to understand property needs and preferences.
  • Wrote effective listings detailing property features, resulting in 80% increase in showings.
  • Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 40%.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Sold 4 properties worth $2.950 million in 7 months.
  • Used DotLoop to create and prepare documents such as closing statements, purchase agreements and deeds.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Oct 2013 - Jan 2019Pharmacy Business OwnerKings Rx Pharmay - Houston, TX
  • Monitored processes and procedures, making sure that all met compliance regulations.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 40%.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Reconciled daily sales, returns and financial reports with BestRx.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Mar 2009 - Jan 2015Patient Business Service SupervisorMD ANDERSON CANCER CENTER - Houston, TX
  • Implemented brand and demand strategies to meet revenue targets for business services and products.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Developed team communications and information for [Type] meetings.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Managed logistics operations to meet customer expectations and financial standards and policies.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Improved quality processes for increased efficiency and effectiveness.
  • Collaborated with [Type] department on operational support tasks to model importance of group goals.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Oversaw all financial transactions and management functions. Strategically managed $[Number] operating budget when controlling accounts payable, accounts receivable and billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
  • Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by [Number]% system-wide.
  • Supervised team of [Number] pharmacy technicians.
  • Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors.
  • Strengthened team relationships and effectiveness with hands-on and motivational approach.
  • Prepared and reconciled cash, check and credit card payments using [Software].
  • Created monthly schedules, maintained time records and submitted payroll with help of [Software].
  • Conducted audits of registrations, insurance verifications and insurance denials every [Timeframe].
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Assisted customers by answering questions and fulfilling requests.
Education
Master of Business Administration: Health Care AdministrationCum Laude | ashford university
Bachelor of Science: Technology Leadership & Supervision, Training & Development; Global Business and Entrepreneurship & Innovationuniversity of houston
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • RE/MAX Grand
  • Kings Rx Pharmay
  • MD ANDERSON CANCER CENTER

School Attended

  • Cum Laude | ashford university
  • university of houston

Job Titles Held:

  • Licensed Realtor
  • Pharmacy Business Owner
  • Patient Business Service Supervisor

Degrees

  • Master of Business Administration : Health Care Administration
    Bachelor of Science : Technology Leadership & Supervision, Training & Development; Global Business and Entrepreneurship & Innovation

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