licensed realtor resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Microsoft Office Suite Kronos
SAP//Hyperion Oracle/PeopleSoft
ADP SharePoint
Lotus Notes
ADP, Trainer
Billing, View
Billings
Budgets
Contracts
Counseling
CPT
Client
Clients
Drafting
Electronic medical records
Financial
Forms
Government
Hyperion
ICD-10
Inventory
Kronos
Lotus Notes
Marketing
MAX
Microsoft Office Suite
SharePoint
Negotiating
Oracle
Payroll
Process payroll
PeopleSoft
Presentations
Processes
Improve processes
Purchasing
Quality assurance
Research
Selling
SAP
Work History
Licensed Realtor, 03/2017 to Current RE/MAX Grand – City, STATE,
Communicated with clients to understand property needs and preferences.
Wrote effective listings detailing property features, resulting in 80% increase in showings.
Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 40%.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Sold 4 properties worth $2.950 million in 7 months.
Used DotLoop to create and prepare documents such as closing statements, purchase agreements and deeds.
Compared properties with similarly sold properties to determine competitive market prices.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Pharmacy Business Owner, 10/2013 to 01/2019 Kings Rx Pharmay – City, STATE,
Monitored processes and procedures, making sure that all met compliance regulations.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Conducted target market research to scope out industry competition and identify advantageous trends.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 40%.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Applied human resources expertise to optimize hiring, training and performance.
Reconciled daily sales, returns and financial reports with BestRx.
Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Supported pharmacists with day-to-day activities and pharmacy office management functions.
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Patient Business Service Supervisor, 03/2009 to 01/2015 MD ANDERSON CANCER CENTER – City, STATE,
Implemented brand and demand strategies to meet revenue targets for business services and products.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Developed team communications and information for [Type] meetings.
Partnered with cClaire-functional teams to conduct thorough discovery and due diligence on existing processes.
Managed logistics operations to meet customer expectations and financial standards and policies.
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Improved quality processes for increased efficiency and effectiveness.
Collaborated with [Type] department on operational support tasks to model importance of group goals.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Oversaw all financial transactions and management functions. Strategically managed $[Number] operating budget when controlling accounts payable, accounts receivable and billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs by [Number]% system-wide.
Supervised team of [Number] pharmacy technicians.
Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors.
Strengthened team relationships and effectiveness with hands-on and motivational approach.
Prepared and reconciled cash, check and credit card payments using [Software].
Created monthly schedules, maintained time records and submitted payroll with help of [Software].
Conducted audits of registrations, insurance verifications and insurance denials every [Timeframe].
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Submitted reports to senior management to aid in business decision-making and planning.
Trained team members in successful strategies to meet operational and sales targets.
Educated staff on strategies for handling difficult customers and challenging situations.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Researched issues to obtain appropriate answers to customer inquiries.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Assisted customers by answering questions and fulfilling requests.
Education
Master of Business Administration: Health Care Administration, Expected in to Cum Laude | ashford university - , GPA: Status -
Bachelor of Science: Technology Leadership & Supervision, Training & Development; Global Business and Entrepreneurship & Innovation, Expected in to university of houston - , GPA: Status -
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