Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Professional Summary
*I am currently in the beauty industry, but am always eager to grow and build knowledge.
* Over the past 10 years I have gained allot of experience working with a wide range of people and have been able to assist in individuals needs.
*Having to handle sales and transactions i feel extremely confident in handling money and making sure things are done correctly.
Skills
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Work History
Licensed Cosmetologist, 02/2021 to Current
Soothe – Dupont, CO,
Soothe – Dupont, CO,
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference, including customer preferences and services delivered.
- Processed payments, entering sales in register for prompt customer service.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
Licensed Cosmetologist, 10/2019 to 02/2021
Soothe – Eads, TN,
Soothe – Eads, TN,
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference, including customer preferences and services delivered.
- Processed payments, entering sales in register for prompt customer service.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Styled hair for large events such as annual fashion shows and special hair expos.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered phone calls and emails to schedule client appointments.
Assistant Manager/Style Team Member, 03/2018 to 10/2019
Grand Sierra Resort And Casino – Reno, NV,
Grand Sierra Resort And Casino – Reno, NV,
- Prepared all items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Recorded notes for future reference, including customer preferences and services delivered.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Worked with men, women and children to complete cut and styles on daily basis.
- Organized sales area and work station to showcase products and boost sales.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Approved regular payroll submissions for employees.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recorded inventory sales into organization's weekly income report.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance.
- Applied customer feedback to develop process improvements and support long-term business needs.
Cosmetologist, 04/2012 to 03/2018
MasterCuts - Regis – City, STATE,
MasterCuts - Regis – City, STATE,
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference, including customer preferences and services delivered.
- Processed payments, entering sales in register for prompt customer service.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Answered over 15 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Education
Associate of Arts: Cosmetology, Expected in 2012
Huntington School of Beauty Culture - Huntington, WV
Huntington School of Beauty Culture - Huntington, WV
High School Diploma: , Expected in 05/2010
Huntington High School - Huntington Wv,
Huntington High School - Huntington Wv,
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Resume Overview
School Attended
- Huntington School of Beauty Culture
- Huntington High School
Job Titles Held:
- Licensed Cosmetologist
- Licensed Cosmetologist
- Assistant Manager/Style Team Member
- Cosmetologist
Degrees
- Associate of Arts
- High School Diploma
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