Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Skills
Hair coloring and styling
Waxing and hair removal techniques
Lash and brow maintenance
Nail treatments
Client consultations
Administrative procedures
Sales and marketing
Social skills
Office equipment operations
Organization and efficiency
Tech-savvy
Multitasking ability
Calm and level-headed under duress
Collecting vital signs
Grooming and bathing assistance
Patient relations
General housekeeping ability
Microsoft Office
Experience
Licensed Cosmetologist, 06/2019 - Current Americare Senior Living – Rolla, MO,
Fostered clean and sanitary work environment to protect customers and staff from infection.
Collected payment from customers and scheduled next appointments.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Kept notes listing preferences and services provided to clients for quick reference.
Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
Met with new clients, providing effective hair consultations detailing expectations for color, style and cut.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Waitress, 06/2018 - 09/2020 Healthcare Services Group – Ormond Beach, FL,
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Increased sales of high margin menu items through effective upselling.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Salon Receptionist, 08/2018 - 06/2019 Petsmart – The Villages, FL,
Successfully booked appointments to allow sufficient time for all services requested.
Satisfied client special requests to enhance patron experience.
Greeted guests and members upon arrival to create positive first impressions.
Suggested membership programs for frequently returning customers.
Guided customers through facility tours explaining all of spa resources and amenities.
Advised customers of seasonal promotions to create rapport and improve sales.
Addressed return customers by name to develop customer-company relationships.
Organized online bookings and processed online payments using SalonIris.
Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
Inspected equipment and work stations to comply with established standards and regulations.
Created marketing signs or flyers for sales or promotional events.
Sandwich Artist Shift Leader, 04/2016 - 06/2018 Subway – City, STATE,
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Organized food preparation stations and replenished supplies regularly.
Completed efficient store opening and closing procedures each day.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Trained sandwich artists to apply attention to detail and commitment to quality.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education and Training
High School Diploma: , Expected in 05/2017 - Franklinton High School - Franklinton, LA GPA:
National honor society Member
Beta Club Member
Basketball
Volleyball
CNA : , Expected in 05/2017 - Northshore Technical Community College - Sullivan - Bogalusa, LA GPA:
Licensed Cosmetologist : , Expected in 06/2019 - Aveda Institute - Covington - Covington, LA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
