Proactive Manager with 4 years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing community and team-work. Focused professional with attention to detail and clear communication skills.
Skills
Experience in Leadership
Quantitative Skills
Incidents Management
Cash Flow Analysis
Friendly, Positive Attitude
People Skills
Basic Math
Customer Service
Conflict Resolution
Reliable and Trustworthy
Education and Training
Gilbert High SchoolGilbert, AZExpected in 05/2021High School Diploma:GPA:Status
Maricopa Community Colleges - Mesa Community CollegeMesa, AZExpected in :Mortuary Science And EmbalmingGPA:Status
Experience
Wendy'sLeader
Clemmons, NC, 01/2020Current
Volunteered with shelters and in need organizations to support badge and goals of the scouts.
Identified needs of customers promptly and efficiently.
Coordinated services with external companies to check whether utility installations were completed on schedule.
Defined appropriate metrics and measurements to drive results.
Compiled and verified data to resolve issues and streamline efficiency.
Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
Created and updated sales spreadsheets detailing latest information regarding cookie and fall products.
Enforced company policies, answered coworkers' questions and trained new personnel.
Coached staff members to develop long-term career goals.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Wendy's RestaurantCrew Member
City, STATE, 02/202203/2022
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Drove team success by completing assigned task quickly and accurately.
Wiped down tables and equipment, swept and refilled stock.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared quality products while maintaining portion control and presentation within service goal times.
Served drinks and prepared specialty beverages.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Directed patrons to restrooms and other amenities within facility.
Reviewed orders against receipts so guests received requested items.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Processed payments on cash register and counted back bills and change to patrons.
Scrubbed equipment, tables and encounters to meet cleanliness standards.
Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
Interacted effectively with fellow employees to stage food trays for distribution to customers.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Self Employed ServicesTutor Volunteer
City, STATE, 06/202101/2022
Read class materials and topics to prepare for tutoring sessions.
Responded to student family members via email and phone.
Created engaging learning environment by encouraging questions, sparking discussions.
Met with parents to discuss youth progress and potential.
Taught youth study habits and learning tips.
Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
Assisted students in finding useful study methods to enhance academic performance.
Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Utilized positive reinforcement techniques to encourage and motivate students.
Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
Accomplishments
Created highly effective new program that significantly impacted efficiency and improved operations.
Consistently maintained high customer satisfaction ratings.
Activities and Honors
Member, Small Business Association (2018 - present)
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Gilbert High School
Maricopa Community Colleges - Mesa Community College