LiveCareer-Resume

leader resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Summary

Proactive Manager with 4 years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing community and team-work. Focused professional with attention to detail and clear communication skills.

Skills
  • Experience in Leadership
  • Quantitative Skills
  • Incidents Management
  • Cash Flow Analysis
  • Friendly, Positive Attitude
  • People Skills
  • Basic Math
  • Customer Service
  • Conflict Resolution
  • Reliable and Trustworthy
Experience
Leader, 01/2020 - Current
Wendy's Clemmons, NC,
  • Volunteered with shelters and in need organizations to support badge and goals of the scouts.
  • Identified needs of customers promptly and efficiently.
  • Coordinated services with external companies to check whether utility installations were completed on schedule.
  • Defined appropriate metrics and measurements to drive results.
  • Compiled and verified data to resolve issues and streamline efficiency.
  • Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
  • Created and updated sales spreadsheets detailing latest information regarding cookie and fall products.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Coached staff members to develop long-term career goals.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
Crew Member, 02/2022 - 03/2022
Wendy's Restaurant City, STATE,
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Drove team success by completing assigned task quickly and accurately.
  • Wiped down tables and equipment, swept and refilled stock.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Served drinks and prepared specialty beverages.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Directed patrons to restrooms and other amenities within facility.
  • Reviewed orders against receipts so guests received requested items.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Scrubbed equipment, tables and encounters to meet cleanliness standards.
  • Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Collected and returned dirty dishes to kitchen to help team stay ahead of demand.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Interacted effectively with fellow employees to stage food trays for distribution to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
Tutor Volunteer, 06/2021 - 01/2022
Self Employed Services City, STATE,
  • Read class materials and topics to prepare for tutoring sessions.
  • Responded to student family members via email and phone.
  • Created engaging learning environment by encouraging questions, sparking discussions.
  • Met with parents to discuss youth progress and potential.
  • Taught youth study habits and learning tips.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
Education and Training
High School Diploma: , Expected in 05/2021
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Gilbert High School - Gilbert, AZ
GPA:
Status -
: Mortuary Science And Embalming, Expected in
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Maricopa Community Colleges - Mesa Community College - Mesa, AZ
GPA:
Status -
Accomplishments
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
Activities and Honors
  • Member, Small Business Association (2018 - present)
  • Bronze and Silver Award.

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Resume Overview

School Attended

  • Gilbert High School
  • Maricopa Community Colleges - Mesa Community College

Job Titles Held:

  • Leader
  • Crew Member
  • Tutor Volunteer

Degrees

  • High School Diploma
  • Some College (No Degree)

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