Lead IV/Foreclosure Specialist Resume Example
Leading High Performance Teams, Managing Accounting, Communications, and HR Functions, Reconciling Accounts Receivable Accounts, Establishing and Maintaining Good Client Relationships, Planning and Overseeing Budget, Managing Databases and Confidential Information, Creating Presentations, Reference Manuals and Documents, Providing Training and Support to Clients and Business Partners, Quality Assurance and auditing, Risk Management A talented management professional who is goal oriented, organized and a team player seeking career position where proven skills will benefit an organization.
MS Word, Excel, PowerPoint, Outlook, LPS(BKFS), AS400, MSP, Homebase, Homesaver, LHIS, LAFA, EPW, sharepoint, EVARS, Fortracs, GTA, Lenstar, BPO direct, FHLMC, FNMA, ICE, FHA Connection, 10key calculator, fax, copier |
The Prentice School － Cowan Heights , CA
- Provide support for management on special projects ,Train and evaluate current staff and new hires ,Work with Supervisor to ensure all KPI's are met, Responsible for monitoring workflow and assigning work as needed, Responsible for escalation issues that arise within foreclosure, Responsible for ensuring policies and procedures have been met ,Work closely with supervisor to help manage risk associated within foreclosure, Responsible for sale reporting for FHA, VA, FNMA, FHLMC and private investors, Create bid instructions for FNMA, FHA, VA, FHLMC and private investors,Responsible for ordering appraisal and BPO's, Responsible for paying appraisers via manual and invoice management systems.
Stanleys Auto Repair － Mesquite , TX
- Responsible for coaching and mentoring associates/team managers, Provide support to upper management on special projects ,Responsible for auditing and quality assurance of next day sale process, Responsible for monitoring workflow and operational efficiency within team/unit, Assess performance and handling personnel related issues within my team, Responsible for quality assurance/auditing of current processes and documenting findings, Work with other team managers to ensure that policies and procedures are being followed,Responsible for managing risk associated with Pre-Sale FC and centralized postponements Recipient of the Bank of America Global Recognition Silver Award.
St. Johns County School Board － City , STATE
- Instruct core subjects to all grade levels,Adhere to school standards and teacher's guidelines and expectations ,Follow lesson plans and use different activities to supplement the lessons, Communicate with teachers on student progress, Be proactive to prevent any disciplinary problems-curb negativity before it begins.
Sparta Special Servicing － City , STATE
- Negotiated and Customized payment plans with customers Reviewed documents for short sales and loss mitigation Reconciled past due mortgage accounts,Handled high volume of customer collection calls,Counseled customers on loss mitigation options, Provided team with mortgage product and service training Established and managed confidential and shared databases Assisted manager with calls needing immediate attention.
Automotive Finance Corporation AFC － City , STATE
- Managed two branch locations,Trainer for the Region-policies/procedures-one on one and classroom ,Provided operations support to regional manager, Responsible for managing risk associated with existing business, Experienced in handling confidential and sensitive materials ,Supervised a team of finance associates, Established policies, processes, and procedures for branch sites, Utilized best practices to achieve branch performance and budget goals, Recruited, hired, trained and developed branch finance team ,Promoted business development and maximized efficiencies for loan processing, collections(all stages, charged-off and bankruptcy), expense control, and staff development, Responsible for weekly evaluation and submission of quality control documents for branch, Worked closely with regional manager and corporate office to ensure efficient work processes, Created and managed budgets for branch sites, Handled accounts receivable accounts, loan documentation, and general business transactions ,Reviewed and explained contracts and associated legal agreements with dealers Audited branches for quality assurance and documented findings.
Recipient of the Bank of America Global Recognition Silver Award.
10key calculator, accounts receivable, AS400, auditing, budgets, budget, business development, coaching, contracts, databases, documentation, fax, finance, Leadership Training, legal, managing, materials, mentoring, Excel, office, Outlook, PowerPoint, MS Word, next, Page, personnel, copier, policies, processes, progress, quality assurance, quality control, reporting, sales, staff development, Supervisor, teacher, Trainer, workflow
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Resume Overview
School Attended
- Zenger Miller Leadership Training
- University of West Florida
Job Titles Held:
- Lead IV/Foreclosure Specialist
- Mortgage Servicing Team Manager
- Substitute Teacher
- Collections and Customer Service Representative
- Branch Assistant/Branch Manager II
Degrees
- Certificate in Leadership Training 2000
BA , Education 1989
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