Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Skilled cleaning team member bringing more than two years of experience in cleaning environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Reliable and honest cleaner skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages duties and stocking with no supervision and relative ease.

  • Data Processing
  • Data Collection
  • Statistical Analysis
  • Spreadsheets
  • Dispatch
  • Stationary surveillance
  • Conflict resolution techniques
  • Brushing and grooming
  • Exercising and playing
  • Equipment and Instrument Sterilization
  • Bathing
  • Scheduling
  • Cleaning
  • Meal Preparation
  • Appointment Setting
  • Animal care
  • Reading comprehension
  • Equipment Cleaning
  • Heavy Lifting
  • Sanitation Practices
  • Chemical Handling
  • Disinfection Practices
  • Chemical cleaners
  • Facilities maintenance
  • Written Communication
  • Relationship-Building
  • Analytical skills
  • Teambuilding
  • Supervision
  • Customer Service
  • Surveillance
  • Medical Emergency Response
  • Security Camera Monitoring
  • Prevention of Criminal Activity
  • Customer Complaint Resolution
  • Accident investigations
  • Report writing
  • Property patrol
  • Emergency Response
  • Fire prevention
  • Traffic Control
  • Building security
  • Perimeter Patrol
  • Local and state laws
  • Keen observer
  • Good listening skills
  • Verbal and written communication
  • Multitasking abilities
  • Conflict resolution
  • Critical thinking
  • Microsoft Office
  • Training & Development
  • Time management
  • Goal-setting
Work History
03/2020 to 11/2020 Janitorial Cleaner Servicemaster Clean | Bryan, OH,
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked on team of 10 staff members to service 30+ offices daily.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Supervised supplies in inventory and submitted reorder requests.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Emptied trashcans and transported waste to collection areas.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Specialized in working with industrial cleaning products within strict safety procedures.
06/2019 to 08/2019 Security Officer Southcoast Health System | Lakeville, MA,
  • Authorized entrance papers and granted or denied entrance to building.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored employee activities, confirming compliance with security regulations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
09/2018 to 12/2018 Kennel Assistant Dove Lewis | Portland, OR,
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Researched various subjects that were related to project and presented information to appropriate stakeholders.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Educated clients and answered questions regarding dietary products, medications and supplies.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Performed grooming activities including baths, trimming nails, and shaving for boarded and hospitalized animals.
  • Monitored kennels for toy safety and removed choking hazards.
  • Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
  • Provided post-operative care, collected specimens, cleaned instruments, and filled prescriptions to assist veterinarians.
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
05/2017 to 01/2018 Project Engages Georgia Institute Of Technology | City, STATE,
  • Spent 20 hours/ week during the academic year and 40 hours a week during the summer researching Metabolic Drivers of Pluripotent Stem Cell Fate in 3D Cultures.
  • Learned Western Blotting, Stem Cell Culture, centrifuge, Advance Microscopy, Mass Spectrophotometry, and Electrophoresis.
  • Attended Journal club discussions om primary research articles at least once per semester.
  • Presented my project titled: Metabolic Drivers of Pluripotent Stem Cell Fate in 3D Cultures at the end of the school semester.
Expected in 05/2019 High School Diploma | Best Academy High School , Atlanta, GA, GPA:
  • Graduated Valedictorian of class
  • Graduated with 3.9 GPA
Expected in 08/2023 Associate of Science | Elementary Education Georgia State University, Atlanta, GA, GPA:
  • President's List for Fall Semester of 2019, Spring Semester of 2020, Summer Semester of 2020, and Fall Semester of 2020
  • Member of GSU Math Club
  • Received Zell Miller Scholarship

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Resume Overview

School Attended

  • Best Academy High School
  • Georgia State University

Job Titles Held:

  • Janitorial Cleaner
  • Security Officer
  • Kennel Assistant
  • Project Engages


  • High School Diploma
  • Associate of Science

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