Investigator Resume Example MD Anderson Cancer Center

INVESTIGATOR

Summary

Skilled Professional ready for new challenge in a long-term position. Offering 14 years of experience and expertise in both digital and field investigations. Meticulous and observant professional with strong follow-through and an analytical approach. Excellent leadership skills and a lengthy career in security management. Offering strong relationship-building skills and diverse network of community resources.

Skills

Wicklander Certified
Licensed Private Investigator
LPC Certified
OSHA Training

Incidents management
Project management
Project management abilities
CPR & AED Certified

Experience

MD Anderson Cancer Center | Houston, TXInvestigator05/2019 - Current

Ran background checks of individuals to obtain data on character, financial status and personal history.
Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports and agendas.
Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
Conducted background investigations for personnel security clearances.
Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
Planned and executed compliance audits to check company policies, procedures and controls.
Enforced regulations by reviewing federal and state laws to confirm compliance.
Established working relationships with regulatory agencies.
Maintained and revised policy procedures for general operation of compliance program.
Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.
Reported results of investigations with written observations and photographs, and produced final reports.

Sam's Club | Houston, TXAsset Protection Manager08/2015 - 04/2018

Achieved 30% decrease in customer incidents.
Controlled reduction of loss inventory by protecting company assets.
Participated in securing program special projects to aid division with better practice delivery.
Built cross-functional relationships with business partners to reduce losses.
Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Planned, organized and scheduled strategy collaboration with other asset protection specialists.
Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
Created and implemented Top 5 audit plans in collaboration with department leads.
Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
Communicated accident investigation findings, areas of opportunity, and future prevention techniques to drive core initiatives and advance associate skill development.
Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Decreased loss by facilitating training programs on loss prevention, policies and operations.
Minimized injuries and hazards in regards to all personnel with creation of robust safety programs, policies and procedures.
Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
Conducted trainings for all company employees on safety initiatives to comply with federal regulations.
Brought issues of non-compliance to the attention of District Manager for direct handling of important concerns.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Instructed staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
Supervised safety audits and oversaw investigations into plant quality issues.
Responded to emergency situations in the most efficient, effective ways possible.
Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
Planned and executed compliance audits to check company policies, procedures and controls.
Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
Maintained 100% protocol and procedural accuracy through HRIS management tools.
Mentored team members to succeed and advance within department and company.
Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Presented training information via role playing, simulations and team exercises.

Charming Charlie | Houston, TXDistribution Loss Prevention Supervisor06/2012 - 07/2016

Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
Established and maintained good relations with customers, vendors and transport companies.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Orchestrated and led occupational safety trend and current hazards analyses.
Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
Supervised safety audits and oversaw investigations into plant quality issues.
Responded to emergency situations in the most efficient, effective ways possible.
Created and implemented safety policies and procedures for medical facilities.
Instructed staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
Created and compiled all safety training procedures into manuals to disseminate to all staff members.
Held safety training and traffic safety instructional courses which led to marked improvements in safety culture across personnel groups.
Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Spearheaded use of high-tech surveillance software to provide full security coverage in new stores.
Demonstrated ability to think fast and remain calm under pressure.
Reported results of investigations with written observations and photographs, and produced final reports.
Analyzed and evaluated information to determine appropriate course of criminal prosecution.

Saks Fifth Avenue | Houston , TXLoss Prevention Supervisor11/2009 - 06/2012

Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.
Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
Monitored and supervised customer's activities in store to detect signs of attempted theft.
Implemented both individual and group training for executive and loss prevention personnel.
Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.
Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Went undercover in disguises to gather additional evidence.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Defined strategies and created a plan to achieve ambitious operational objectives.
Guided store trainings on safety initiatives, active shooter and emergency management procedures.

Education and Training

Texas Southern University | Houston, TXAssociate of Applied Science in Criminal Justice2007

Resume Overview

Companies Worked For:

MD Anderson Cancer Center
Sam's Club
Charming Charlie
Saks Fifth Avenue

School Attended

Texas Southern University

Job Titles Held:

Investigator
Asset Protection Manager
Distribution Loss Prevention Supervisor
Loss Prevention Supervisor

Degrees

Associate of Applied Science in Criminal Justice

Investigator Resume Example

Resume Score: 80%

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