international programme coordinator and ea resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Strong organizational skills, a great team player;
  • Great time management and multi-tasking skills, capable of handling multiple priories with calm;
  • Well-developed problem solving and research skills, able to work independently and collaborate to solve problems;
  • Sound event management skills, with solid experience in organizing team events and business conferences;
  • Exceptional communication skills in English, Cantonese and Mandarin, competent in call handling and internal & external customer resolutions;
  • Good understanding of project management (e.g. project finance, preparation of project documents & collaterals);
  • Detail-minded, possess positive attitude and have a can-do character.
  • Computer Skills
  • High proficiency in MS Suite (Outlook, Word, PowerPoint, Excel, Office 365 – Planner, OneNote, SharePoint, Teams)
  • Knowledge in using different online portals (i.e. Concur, student database, powerBI, etc.)
Bachelor of Arts in Business: Finance, Expected in 01/2009 to The Hong Kong Polytechnic University - Hong Kong,
Associate Degree in Business: Accounting and Financial Management, Expected in 06/2007 to The Hong Kong Polytechnic University - Hong Kong,
Full Professional
Chinese (Cantonese):
Native/ Bilingual
Chinese (Mandarin):
Native/ Bilingual
International Programme Coordinator and EA, 03/2017 to Current
Wayne ResaDetroit, MI,
  • Work with Associate Dean, Internationalisation to further develop and maintain faculty's agent networks both onshore and offshore
  • Work with Associate Dean, Internationalisation to maintain active relationships with overseas partners, universities, schools, law firms, government offices, courts and judges
  • Manage events as organsing tour for international visitors and hosting agent training sessions both onshore and offshore
  • Act as a key liaison to communicate with internal stakeholders such as university's international office, Marketing and other internal departments as well as taking initiative to ensure the internal processes are completed
  • Maintain an active presence and effective communication on social media platforms.
  • Performing analysis on international student recruitment database from the university and national inbound international student database.
  • Involve in the working group to discuss and develop new China strategy for the university.
  • Take initiatives to further develop Law’s internationalisation chapter.
  • Provide executive support to the Associate Dean, International including, but not restricted to:
  • Diary management
  • Answering or redirecting communications (email, personal, telephone etc.)
  • Setting-up and maintaining of an individual and appropriate records management systems
  • Arrange domestic and overseas travel and accommodation bookings and the acquittal of associated travel expenses
  • Ensure records are captured into the official recordkeeping system and are consistent with university procedures
  • Expense management including reimbursement and UTS credit card acquittal
Secretary, 02/2016 to 11/2017
BoeingLas Vegas, ,
  • Secretarial support to Service Line Leader, Partners and Directors;
  • Provided support to the team in Hong Kong, Taiwan and Mainland China (team size 50+ pax);
  • Organized successful off-site team meetings and networking events
  • Arranged travel plan (local and overseas) for the executives;
  • Managed executive’s schedules;
  • Administered expense claims and prepared expense reports for executives;
  • Prepared and submitted timesheet for executives;
  • Monitored project finance and introduced metrics and reports for project performance;
  • Prepared invoice and correspondence to clients, payments to suppliers and member firms;
  • Prepared presentations and correspondences;
  • Assisted tender/proposal submission, engagement documents preparation;
  • Maintained client database;
  • Managed team’s leave plan and scheduling;
  • Liaised and coordinated with various departments among local and overseas Deloitte firm;
  • Arranged travel and accommodation for project secondees;
  • Provided advice on problems and issues raised by team members;
  • Performed general office administration (including maintained physical and electronic filing systems, managed office supplies, etc.).
Executive Office Administrator, 04/2010 to 02/2015
Royal Plaza Hotel, STATE,

○ Provided secretarial support to executives;

○ Managed executive’s schedules;

○ Checked and filtered emails from Hotel Manager’s mailbox;

○ Assisted on the execution of ad-hoc plans on behalf of the Hotel Manager;

○ Monitored productions from departments before published (e.g. commented on marketing material drafts; proof-read and maintained formatting standard on collaterals, etc.);

○ Liaised and coordinated among all departments for day-to-day hotel operations;

○ Drafted meeting minutes and scheduling for diverse range of meetings and occasions;

○ Assisted in hotel renovation project;

○ Drafted correspondence to hotel guests / outside companies;

○ Handled feedbacks from hotel guests;

○ Handled phone inquiries from headquarter and VIP guests;

○ Maintained an organized and effective filing system.

Administrative and Accounting Assistant, 02/2009 to 04/2010
Courses & Seminars Limited, STATE,
  • Maintained Managing Director’s schedule;
  • Updated financial reports and analysis;
  • Prepared budget for seminars and conferences;
  • Issued cheques to suppliers and invoice to customers;
  • Maintained bank reconciliation and petty cash;
  • Performed office administration (e.g
  • Maintained inventory level of office supplies, followed up on office equipment maintenance, maintained an organized filing system)
  • Prepared attendees’ record for submission to professional bodies;
  • Assisted in production of training materials;
  • Published e-marketing layouts;
  • Performed marketing analysis, promotional planning and market research on customers, expansion of marketing database;
  • Assisted in recruitment, handled staff leave requests and medical claims
  • Assisted in course registrations, answering inquiries and greeting guests

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Resume Overview

School Attended

  • The Hong Kong Polytechnic University
  • The Hong Kong Polytechnic University

Job Titles Held:

  • International Programme Coordinator and EA
  • Secretary
  • Executive Office Administrator
  • Administrative and Accounting Assistant


  • Bachelor of Arts in Business
  • Associate Degree in Business

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