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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Currently working as a Substitute Supervisor of Transportation/Construction - Rail, daily responsibilities include:

  • Supervising flagging details to ensure they are carried out in accordance with the Right-of-Way Policy.
  • Coordinate all Diversions.
  • Monitor activities of contractors/sub-contractors and MBTA maintenance staff to assist in complying with Operations Special Orders, rules and standard operating procedures.
  • Supervise third rail/Catenary power energization/de-energization.
  • Act as the primary contact with Operations Control Center/Dipatcher to keep the apprised of flagging and diversion activities.
  • Drive a company or personal vehicle to visit/inspect work sites and to assist in emergencies and/or events as needed.
  • Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
  • Respond, either directly or through others, to emergencies twenty-four(24) hours per day, seven(7) days per week.

I have installed and removed Diversions on the Red Line, Blue Line, Orange Line, Silver Line and at Harvard Busway. I have taken the time to assist Performed Supervisors of Transportation/Construction in installing Diversion on unfamiliar lines in order to gain experience.

.

Skills
  • Supervising flagging details to ensure they are carried out in accordance with the Right-of-Way Policy.
  • Coordinate all Diversions.
  • Monitor activities of contractors/sub-contractors and MBTA maintenance staff to assist in complying with Operations Special Orders, rules and standard operating procedures.
  • Supervise third rail/Catenary power energization/de-energization.
  • Act as the primary contact with Operations Control Center/Dispatcher to keep the apprised of flagging and diversion activities.
  • Drive a company or personal vehicle to visit/inspect work sites and to assist in emergencies and/or events as needed.
  • Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
  • Respond, either directly or through others, to emergencies twenty-four(24) hours per day, seven(7) days per week
Work History
Inspector, 09/2006 to Current
Brady CorporationAustin, TX,

Monitor operations and individual employee performance against defined standards, taking corrective action as needed to maintain scheduled service and safety rules

•Recognize unsafe and/or potentially hazardous situations in order to take appropriate action to ensure safety and avoid interruptions to service, injuries and/or damage to property

•Take corrective action as needed to maintain scheduled service and safety rules

•Provide critical oversight to transportation operations during special events, emergencies, diversions, severe weather conditions, and elevated threat levels

•Monitor, observe and troubleshoot equipment, stations, making reports, and requesting corrective action for defects, potential safety hazards, cleanliness and graffiti

•Assist in setting up diversions

•Record any rules violations in writing and recommend discipline or commendations as warranted. Conduct on the spot investigations of emergencies and accidents and prepare and review all accident/incident reports, forwarding them to upper management in a timely manner

•Familiarity with the MBTA Safety Plan as well as the position's outlined responsibilities

•Observe equipment and property for compliance with safety standard and making minor repairs in the field to overcome vehicle defects or breakdowns and submit reports regarding defects and breakdowns

•Drive revenue and nonrevenue vehicles to visit work sites and to assist at emergencies and/or events as needed

Seasonal Sales, 09/2004 to 02/2005
Pacific SunwearPhoenix, AZ,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Cashier, 06/2000 to 09/2004
Cosentino's Food StoresLees Summit, MO,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Assisted customers by answering questions and fulfilling requests
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Worked in Lottery sales in fast paced store. Store was top 10 in sales in state. Needed to be quick and concise to keep cash draw even and customers happy
  • Worked in Stock Room, with Management and Vendors to keep shelves and coolers stocked with fresh products. Sold beer, wine and groceries, which needed to be checked daily for freshness
Waitstaff, 05/2002 to 05/2004
Blue Skies Of TexasSan Antonio, TX,
  • Worked as needed to assist with large events in Hynes Convention Center, Part Time
  • Set dining tables to prepare for diverse types of events and follow strict service standards
  • Assisted with various banquet food stations, set up and service to multiple dining areas
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
Education
: Business Management, Expected in
Fitchburg State College - Fitchburg, MA,
GPA:
High School Diploma: , Expected in 05/2002
Catholic Memorial High School - West Roxbury, MA,
GPA:
Certifications
  • CPR Certified
  • Right-of-Way Certified
  • AED Certified
  • MBTA Cybersecurity Essentials Training

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Resume Overview

School Attended

  • Fitchburg State College
  • Catholic Memorial High School

Job Titles Held:

  • Inspector
  • Seasonal Sales
  • Cashier
  • Waitstaff

Degrees

  • Some College (No Degree)
  • High School Diploma

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