Inspector Resume Example MBTA - Norwood, Massachusetts

INSPECTOR

Professional Summary

Currently working as a Substitute Supervisor of Transportation/Construction - Rail, daily responsibilities include:

Supervising flagging details to ensure they are carried out in accordance with the Right-of-Way Policy.
Coordinate all Diversions.
Monitor activities of contractors/sub-contractors and MBTA maintenance staff to assist in complying with Operations Special Orders, rules and standard operating procedures.
Supervise third rail/Catenary power energization/de-energization.
Act as the primary contact with Operations Control Center/Dipatcher to keep the apprised of flagging and diversion activities.
Drive a company or personal vehicle to visit/inspect work sites and to assist in emergencies and/or events as needed.
Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
Respond, either directly or through others, to emergencies twenty-four(24) hours per day, seven(7) days per week.

I have installed and removed Diversions on the Red Line, Blue Line, Orange Line, Silver Line and at Harvard Busway. I have taken the time to assist Performed Supervisors of Transportation/Construction in installing Diversion on unfamiliar lines in order to gain experience.

Work History

MBTA - InspectorBoston, MA09/2006 - Current

Monitor operations and individual employee performance against defined standards, taking corrective action as needed to maintain scheduled service and safety rules

•Recognize unsafe and/or potentially hazardous situations in order to take appropriate action to ensure safety and avoid interruptions to service, injuries and/or damage to property

•Take corrective action as needed to maintain scheduled service and safety rules

•Provide critical oversight to transportation operations during special events, emergencies, diversions, severe weather conditions, and elevated threat levels

•Monitor, observe and troubleshoot equipment, stations, making reports, and requesting corrective action for defects, potential safety hazards, cleanliness and graffiti

•Assist in setting up diversions

•Record any rules violations in writing and recommend discipline or commendations as warranted. Conduct on the spot investigations of emergencies and accidents and prepare and review all accident/incident reports, forwarding them to upper management in a timely manner

•Familiarity with the MBTA Safety Plan as well as the position's outlined responsibilities

•Observe equipment and property for compliance with safety standard and making minor repairs in the field to overcome vehicle defects or breakdowns and submit reports regarding defects and breakdowns

•Drive revenue and nonrevenue vehicles to visit work sites and to assist at emergencies and/or events as needed

Best Buy Co Inc. - Seasonal SalesMarlboro, MA09/2004 - 02/2005

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases

Hub Convenience/Video Store - CashierSouth Boston, MA06/2000 - 09/2004

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Assisted customers by answering questions and fulfilling requests
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Worked in Lottery sales in fast paced store. Store was top 10 in sales in state. Needed to be quick and concise to keep cash draw even and customers happy
Worked in Stock Room, with Management and Vendors to keep shelves and coolers stocked with fresh products. Sold beer, wine and groceries, which needed to be checked daily for freshness

Aramark - WaitstaffBoston, MA05/2002 - 05/2004

Worked as needed to assist with large events in Hynes Convention Center, Part Time
Set dining tables to prepare for diverse types of events and follow strict service standards
Assisted with various banquet food stations, set up and service to multiple dining areas
Folded napkins and prepared silverware sets to provide adequate supply for host station

Skills

Supervising flagging details to ensure they are carried out in accordance with the Right-of-Way Policy.
Coordinate all Diversions.
Monitor activities of contractors/sub-contractors and MBTA maintenance staff to assist in complying with Operations Special Orders, rules and standard operating procedures.
Supervise third rail/Catenary power energization/de-energization.

Act as the primary contact with Operations Control Center/Dispatcher to keep the apprised of flagging and diversion activities.
Drive a company or personal vehicle to visit/inspect work sites and to assist in emergencies and/or events as needed.
Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
Respond, either directly or through others, to emergencies twenty-four(24) hours per day, seven(7) days per week

Education

Fitchburg State CollegeFitchburg, MASome College (No Degree): Business Management

05/2002Catholic Memorial High SchoolWest Roxbury, MAHigh School Diploma

Certifications

CPR Certified
Right-of-Way Certified
AED Certified
MBTA Cybersecurity Essentials Training

Resume Overview

Companies Worked For:

MBTA
Best Buy Co Inc.
Hub Convenience/Video Store
Aramark

School Attended

Fitchburg State College
Catholic Memorial High School

Job Titles Held:

Inspector
Seasonal Sales
Cashier
Waitstaff

Degrees

Some College (No Degree) : Business Management
High School Diploma

Inspector Resume Example

Resume Score: 80%

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