inspection resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
I have a positive attitude with great work ethic. My background is office administration. I bring with me 20 years of experience, knowledge of inside and outside sales. I show up on time and ready to work, can work with others in an efficient manner to get the job done. Checking all types of inventory for any and all discrepancy's to ensure the customers highest expectation and satisfaction.
Skills
Microsoft Office
Basic Math
Relationship Building
Active Listening
People Skills
Reliable & Trustworthy
Good Work Ethic
Customer Service
Friendly, Positive Attitude
Experience
Quality Analyst, 05/2021 - Current L3harris – Batavia, OH,
Performed quality assurance procedures to deliver products and services that met standard grade. Clean and pack out product for shipping,
Used both JD Edwards and TQS systems along with Ease
Quality and accuracy
Front End Manager, 08/2019 - 05/2021 Hand & Stone – Peoria, AZ,
Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
Managed customer complaints and rectified issues to complete satisfaction.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Oversaw shelf inventory and customer-focused loss prevention strategies.
Mentored new employees and delivered constructive feedback to increase understanding of job duties.
Handled payment processing and provided customers with receipts and proper bills and change.
Cultivated strong customer relations and developed effective customer service standards.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Administrative Assistant, 02/1997 - 09/2020 National Beverage – Salt Lake City, UT,
Composed correspondence, reports and meeting notes.
Managed inventory to ensure all products were free from any marks, indentations, scrapes or imperfections.
Opthalmic frames are checked upon arrival to ensure quality and durability. This includes CR39, zyl, Italian hand cut zyl, titanium and injection molded eyewear. Also including polarized lens with embedded stones
Prepared and prioritized calendars and correspondence.
Directed customer communication to appropriate department personnel.
Coordinated appointments, meetings and conferences.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Inventoried and ordered supplies for office.
Implemented updated online collection procedures for payment, increasing on-time payments
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Supervised set up of conference rooms for corporate meetings and other events.
Improved office efficiency, managing client correspondence, record tracking and data communications.
Input data into database system for applicable customers and conducted follow-up on cases, which includes invoicing, collections, payments, email correspondence
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Worked professionally to handle client, vendor and public guest requirements.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Resolved issues quickly and escalated critical problems immediately to the President
Compiled data and created reports and spreadsheets for use by department.
Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
Responded to customer issues to provide immediate resolution and improve retention.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Answered phone calls by ring and asked appropriate questions to determine which department or staff member could be of service.
Automated office operations, as well as managed client correspondence, record tracking and data communications.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team
Education and Training
Associate of Science: Criminal Justice, Expected in 05/1996 - Gaston College - Dallas, NC GPA: Status -
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