Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment. Flexible hard worker ready to learn and contribute to team success.

  • Needs analysis
  • Dispute resolution
  • Cross-functional team development
  • [Product or Service] knowledge
05/2020 to Current Independent Scentsy Rep Scentsy | City, STATE,
  • Placed phone calls and wrote emails to follow up on pending sales.
  • Enhanced existing customer and market data to build customer base, increase rate of repeat customers, reduce defectors and cross-market among channels.
  • Utilized internal tools and CRM database to proactively close sales.
  • Established and maintained relationships with other financial professionals, accountants and attorneys.
  • Partnered with cross-functional internal teams to create unsurpassed customer experience and meet clients' investment needs.
09/2010 to 12/2017 School Volunteer in Multiple Schools Fort Campbell Schools | City, STATE,
  • Organized and distributed materials needed for planned classroom activities.
  • Promoted positive relationships between students by encouraging kindness and respect.
  • Tutored students on lessons and homework.
  • Mentored students in academics to build skill levels.
  • Kept students safe and focused during off-site field trips.
  • Supported teachers by preparing aid materials such as wall charts and hand-outs.
  • Worked alongside library staff to shelve books and organize collections.
  • Organized circulation of library materials.
  • Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
  • Copied, printed and mailed material per librarians' requests.
  • Utilized software program to scan books in and out and run overdue reports.
  • Read stories to preschool children to help increase key language, literacy and social skills.
  • Scanned outgoing materials, informed customers about special restrictions and bagged items.
  • Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
  • Assisted at multiple functions, including annual used book sale.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Developed and maintained strong business relationships between departments.
  • Collaborated with clients to plan shoots and boost satisfaction with photos.
  • Planned and obtained original shots using innovative thinking and new techniques.
  • Cropped, manipulated and performed color balance for final images.
  • Photographed special events, parties and portraits.
  • Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
  • Managed digital archives of photographs, organized files and protected against loss.
09/2011 to 04/2016 Cub Scout Den Leader Boy Scouts Of America | City, STATE,
  • Kept youth safe and secure at facility and in public.
  • Facilitated activities and opportunities to achieve rank advancements.
  • Organized fun, interactive activities to address interests and community needs of troop members.
  • Cultivated relationships with community leaders, organizations and businesses to support volunteer efforts.
  • Delivered presentations and information during scheduled weekly meetings to educate participants.
  • Supported council fundraising efforts and initiatives with community outreach campaigns.
  • Completed member registration and collected dues and fees for outings.
  • Oversaw troop funds according to council policies and procedures.
  • Collected program evaluation data to determine appropriate activities and trips.
  • Developed resources and marketing materials to create diverse programs.
  • Evaluated newly established troops, supported administrative needs and communicated expectations to new volunteers.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Advertised for upcoming events to promote engagement and involvement.
09/2000 to 06/2005 FRG Leader US Army | City, STATE,

An FRG Leader is the Leader of an Army Family Readiness Group. I was in charge of the families both at Bragg & back home. I ran the FRG through 3 deployments. I worked with the Rear Detachment Commander to keep the families up to date. We had monthly meetings & I put out a newsletter for all family members. I was given a medal for my work in April of 2004.

When we were stationed at Ft Campbell, KY I served as the Treasure for the FRG. I worked with the Army Liaison & our FRG Leader to keep record of all money taken in & spent. I also made deposits from fundraisers. I continued my work with the FRG, until I became my son's Den Leader.

Education and Training
Expected in | University of Florida, Gainesville, FL GPA:

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School Attended

  • University of Florida

Job Titles Held:

  • Independent Scentsy Rep
  • School Volunteer in Multiple Schools
  • Cub Scout Den Leader
  • FRG Leader


  • Some College (No Degree)

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