housekeeping resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Skills
Closet detailing
Interior and exterior cleaning
Dish preparation
Stocking bathrooms
Guest amenity replenishment
Restroom detailing
Hardworking
Decision making skills
Customer service-focused
Hospitality background
Experience
Housekeeping, 12-2019 - 01/2021 Macy's – Vernon Hills, IL,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Checked 10 to 20 rooms per day to verify vacancies post-checkout.
Reduced average cleaning time per room from 30 to 15 minutes.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Service Clerk, 06-2016 - 11-2017 Seattle Pacific University – Coupeville, WA,
Answered telephone and in-person customer questions about available services and products.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Processed payments worth over thousands daily, verifying cards and giving change for cash payments.
Observed all deadlines, enabling timely completion of tasks.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Addressed all information updates by making changes to records in computer system.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Waitstaff, 08-2013 - 10-2016 Beth Israel Lahey Health – North Andover, MA,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Rearranged tables and chairs, located or rolled extra silverware and napkins to prepare for large groups.
Reviewed identification for patrons before serving alcoholic drinks.
Prepared and served cold, hot and chilled beverages to guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Processed customers' payments and provided receipts.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Greeted newly seated guests quickly and efficiently.
Education and Training
GED: , Expected in 08/1998 - GCC - Guam, GPA: Status -
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