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housekeeper resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Skills
  • Exceptional time management
  • Focused and detail-oriented
  • Polishing surfaces
  • Dusting
  • Light fixtures and ceiling fans
  • Customer-oriented
  • Physically strong
  • Hardworking
  • Stocking bathrooms
  • Quality assurance controls
  • Hospitality background
  • Restroom detailing
Experience
11/2020 to Current Housekeeper Tupelo Nursing And Rehabilitation Center, Llc | Tupelo, MS,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Reduced average cleaning time per room by implementing fewest steps system.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Worked with speed and efficiency to meet all job requirements.
  • Sanitized bathrooms, kitchens and other germ-prone areas.
  • Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Cleaned homes following specific and detailed protocols and requests.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed safety procedures when handling materials and discarding waste.
  • Performed various laundry duties, including folding, ironing and pressing.
  • Cleaned and tidied houses, handled laundry, swept and mopped floors and dusted.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Performed laundry, cleaning and grocery shopping duties.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Checked inventory for required supplies and made lists for needed cleaning products.
11/2019 to 12/2020 Customer Service Associate Xero Shoes | Broomfield, CO,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Consulted with customers regarding needs and addressed concerns.
  • Educated customers on special pricing opportunities and company offerings.
11/2018 to 12/2019 Cashier Lowe's | Destin, FL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer identification for alcohol or tobacco purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
Education and Training
Expected in 05/1998 to to GED | Brighton High School, Brighton, CO GPA:
Status -

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Resume Overview

School Attended

  • Brighton High School

Job Titles Held:

  • Housekeeper
  • Customer Service Associate
  • Cashier

Degrees

  • GED

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