Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Competent [Job Title] with experience providing excellent housekeeping services in hotel and private residence settings. Accustomed to quickly handling work in fast-paced environment. Successful at meeting quality goals and client preferences.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
- Ironing clothing
- Cleaning methods
- Polishing surfaces
- Focused and detail-oriented
- Dusting
- Chandelier cleaning
- Dish preparation
- Washing windows
- Interior and exterior cleaning
- Mopping and buffing floors
- Stocking bathrooms
- Customer-oriented
- Hospitality background
Education and Training
Sor Juana Inés De La Cruz Zacatecas , MX Expected in – – High School Diploma : - :
Experience
Marriott Vacations Worldwide - Housekeeper
South Lake Tahoe, CA, 09/2019 - Current
South Lake Tahoe, CA, 09/2019 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Clubcorp Club Operations, Inc. - Hostess
Frisco, TX, 09/2020 - 08/2021
Frisco, TX, 09/2020 - 08/2021
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Offered preferred tables and other special accommodations to VIP customers.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Erickson Living - Server
Pompton Plains, NJ, 06/2017 - 01/2019
Pompton Plains, NJ, 06/2017 - 01/2019
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Developed strong and lasting resident relationships.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Calculated charges, issued table checks and collected payments from customers.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Measurable Results
- Personalization
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- Sor Juana Inés De La Cruz
Job Titles Held:
- Housekeeper
- Hostess
- Server
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
