Housekeeper Resume Example
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HOUSEKEEPER
Professional Summary
Enthusiastic eager to contribute to team success through hard worker, attention to detail and excellent organizational skills. Clear understanding of training Motivated to learn, grow and excel in Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff procedures positively impacting overall morale and productivity. with over years of successful experience in and Recognized consistently for performance excellence and contributions to success in the industry.
Skills
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Work History
Housekeeper, 11/2019 to Current
Kisco Senior Living, Llc – Los Altos , CA
Kisco Senior Living, Llc – Los Altos , CA
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Implemented brand and demand strategies to meet revenue targets for business services and products
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed standard operating procedures and document work flows for current and future process steps
- Washed and polished glass windows and doors to keep entryways clear and professional
- Swept and vacuumed floors, hallways and stairwells
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels
- Collected trash from receptacles and surfaces, discreetly removing items for disposal
- Collected trash from premises and removed to designated areas to alleviate bad odors
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
Customer Service Associate, 04/2017 to 04/2020
Firehouse Subs – Newport News , VA
Firehouse Subs – Newport News , VA
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Managed customer relations and customer service through daily communication and interaction.
- Provided basic technical support for clients on wide range of company products
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Palletizer, 06/2019 to 10/2019
Ardagh Group – Dolton , IL
Ardagh Group – Dolton , IL
- Removed palletized bundles from conveyor to process with pneumatic hoist
- Inspected materials for quality before loading
- Maintained clean and organized work spaces to uphold safety standards
- Interpreted production and delivery schedule to stack product in correct order for loading and delivery
- Secured strips of wood with strapping tool to bundle packaged metal extrusions to form protective shipping pallets
- Operated equipment controls console for sorting, transferring, and stacking pallets
- Monitored product on conveyor to identify and cull packages with damages or defects
- Loaded products onto pallet
- Arranged packages on pallet according to size and weight
- Worked closely with teammates to coordinate tasks and support safety
- Strictly followed safety and quality protocols to protect workers and prevent damage to goods
Material Handler, 06/2018 to 03/2019
Maclean-Fogg – York , SC
Maclean-Fogg – York , SC
- Transported inventory items to appropriate locations
- Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Reviewed inventory reports and activity to ensure correct documentation
- Operated equipment while observing standard safety procedures
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Attached identifying tags to containers to mark with identifying shipping information
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Cleaned warehouse areas to maintain safety and efficiency
- Received and unpacked shipments and new equipment as directed
- Organized inventory to ensure efficient location of merchandise
- Inspected and equipment and used troubleshooting approaches to keep machines operational for all shifts
- Packed items into appropriate containers for shipment
- Loaded, unloaded and sorted cargo as part of accurate and efficient shipments
Education
Some College (No Degree): Medical Assisting, 2010
American College of Healthcare - City, State
American College of Healthcare - City, State
- Awarded diploma of medical Asistant
High School Diploma: 06/2003
Moreno Valley High School - City, State
Moreno Valley High School - City, State
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Resume Overview
School Attended
- American College of Healthcare
- Moreno Valley High School
Job Titles Held:
- Housekeeper
- Customer Service Associate
- Palletizer
- Material Handler
Degrees
- Some College (No Degree) : Medical Assisting , 2010
High School Diploma : 06/2003
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