housekeeper resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Liquor regulations and compliance
Payment processing
Issue resolution
Cash drawer balancing
Experience
Housekeeper, 10/2019 to Current National Church Residences – Pembroke, GA,
Swept and damp-mopped private stairways and hallways.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Requested maintenance orders to fix non-working equipment and address any room damage.
Replenished hotel amenities such as drinking glasses and writing supplies.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Swept and vacuumed floors, hallways and stairwells.
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Washed and polished glass windows and doors to keep entryways clear and professional.
Front Desk Agent, 04/2019 to 10/2020 Blackberry Farm – Maryville, TN,
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Stayed current on local attractions and special events to help guests with entertainment options.
Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
Posted charges, updated accounts and issued bills to departing guests.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Cashier, 01/2019 to 04/2020 Petco – Cleveland, OH,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Worked closely with front-end staff to assist customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Cashier, 08/2017 to 06/2018 Petco – Conroe, TX,
Built relationships with strategic partners leading to business development opportunities.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Compiled and updated client data to track payments trends and support accurate accounting.
Education and Training
High School Diploma: , Expected in 05/2017 to Ponchatoula High School - Ponchatoula, LA, GPA: Status -
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