LiveCareer-Resume

hostess server resume example with 6 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Profile
 Highly enthusiastic customer service professional with 7 years in various forms of client interface experience.
Qualifications
  • Accurate money handling
  • Hard-working
  • Comfortable standing for long time periods
  • Delivers exceptional customer service
  • Excellent multi-tasker
  • Self-starter
  • Microsoft Office
  • Ability to handle/resolve problems
Experience
Hostess/Server, 02/2015 to 04/2016
Life Time FitnessOrland Park, IL,
  • Answered telephone calls and responded to inquiries.
  • Assigned guests to tables suitable for their needs and according to rotation.
  • Greeted each customer with friendly eye contact.
  • Performed all transactions in a cordial, efficient and professional manner.
  • Prepared checks, itemizing total meal costs and sales taxes.
  • Took food orders and relayed orders to serving counters.
  • Managed guest checks, collected cash and processed credit cards.
  • Presented menus to guests and answered questions about menu items, making recommendations upon requests.
  • Provided friendly and attentive service and exceptional hospitality.
  • Politely assisted customers in person and via telephone.
Cashier, 2015 to 02/2015
Promises Addiction Treatment CenterAustin, TX,
  • Performed all transactions in a cordial, efficient and professional manner.
  • Managed guests checks, collected cash and processed credit cards.
  • Greeted customer with friendly eye contact Greeted customers entering the restaurant to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Assisted customers with food selection, inquiries and order customization requests Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
Provider, 09/2014 to 01/2015
Life Time FitnessCollierville, TN,
  • Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.
  • Change bed linens, wash and iron patients' laundry, and clean patients' quarters.
  • Plan, purchase, prepare, and serve meals to patient, according to prescribed diets.
Cashier/Hostess, 01/2013 to 05/2013
Life Time FitnessCypress, CA,
  • Greeted customers entering the restaurant to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Operated a POS system to itemize and complete customer purchases.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Greeted customer with friendly eye contact.
  • Performed all transactions in a cordial, efficient and professional manner.
  • Managed guests checks, collected cash and processed credit cards.
  • Made daily (shift) sales report.
Cashier, 04/2012 to 05/2012
Central Quick LubeCity, STATE,
  • Calculated physical inventory counts every month.
  • Routinely answered customer questions regarding services and prices.
  • Directed calls to appropriate individuals and departments.
  • Handled daily heavy flow of paperwork.
  • Politely assisted customers in person and via telephone.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Handled all payment transactions.
  • Made daily and monthly sales report.
  • Retrieved pre-purchased contracts and directed customer to contract renewal department.
Cashier, 10/2011 to 02/2012
Antonio's Mexican VillageCity, STATE,
  • Politely assisted customers in person and via telephone.
  • Greeted customers entering the restaurant to ascertain what each customer wanted or needed.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquires and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Operated a POS system to itemize and complete customer purchases.
  • Answered telephone calls and responded inquiries.
  • Greeted each customer with friendly eye contact.
  • Managed guest checks, collected cash and processed credit cards.
  • Provided excellent customer service.
  • Consistently offered professional, friendly and engaging service.
Hostess/Server/Busser, 04/2011 to 01/2013
Tony Roma'sCity, STATE,
  • Answered telephone calls and responded to inquiries.
  • Assigned guests to tables suitable for their needs and according to rotation.
  • Greeted each customer with friendly eye contact.
  • Inspected restrooms for cleanliness, availability of supplies, and cleaned restrooms when necessary.
  • Performed all transactions in a cordial, efficient and professional manner.
  • Prepared checks, itemizing total meal costs and sales taxes.
  • Took food orders and relayed orders to serving counters.
  • Managed guest checks, collected cash and processed credit cards.
  • Presented menus to guests and answered questions about menu items, making recommendations upon requests.
  • Provided friendly and attentive service and exceptional hospitality.
  • Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
  • Politely assisted customers in person and via telephone.
Cashier/Busser/Party Hostess, 01/2009 to 04/2011
Mr. Gatti'sCity, STATE,
  • Prepared party rooms for large parties and reservations.
  • Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
  • Rectified guest complaints quickly and efficiently.
  • Answered telephone calls and responded inquiries.
  • Greeted each customer with friendly eye contact.
  • Managed guest checks, collected cash and processed credit cards.
  • Provided excellent customer service: entertaining children, attending to party guests, setting a fun environment to gain returning customers.
Education
: Early Education, Expected in 2014 to Texas Southmost College - Brownsville, Texas
GPA:
Status -
Early Education 2.8
Still in progress.
GED: , Expected in 2008 to Gary Job Corps - San Marcos, Texas
GPA:
Status -
: Certified Nurse Assistant, Expected in 2008 to Gary Job Corps - San Marcos, Texas
GPA:
Status -
Languages
Spanish - Excellent ( Read, Write, Speak ) English - Excellent ( Read, Write, Speak )
Skills


  • Addressing customer concerns
  • Excellent customer service
  • Inventory
  • Point of Sales Systems
  • Computer Literate

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Resume Overview

School Attended

  • Texas Southmost College
  • Gary Job Corps
  • Gary Job Corps

Job Titles Held:

  • Hostess/Server
  • Cashier
  • Provider
  • Cashier/Hostess
  • Cashier
  • Cashier
  • Hostess/Server/Busser
  • Cashier/Busser/Party Hostess

Degrees

  • GED

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